Bert & May Avaliações 1.154

The tiles are beautiful, the shop layout and branding dangerously seductive - and Ella was very friendly, helpful and informative! What's not to love?

Excellent responsiveness and quick resolution. 👍 to the customer service team

Love the service of Bert & May. It wasn’t a problem for them to plan an online meeting in which we talked about different options for our kitchenfloor. A beautiful moodboard was made so we could have a vision of how our floor was going to look like. The tiles are really as beautiful in real life as they are online. Thumbs up 👍 for Bert & May

Very responsive.

Ella in the Clifton Branch along with Dulcie are absolutely AMAZING! really take the time to show interest in my project every time I've contacted them. And are also very knowledgeable. If they don't know something they're completely honest about it and come back with answers later. :) TOP SERVICE LADIES! returning happy customer.

Quick delivery, friendly and personal customer service. Love thier products!

I'm so happy with my tiles but the customer service is the best thing about Bert and May. Thanks to Lucy Pettigrew for friendly, helpful service. I needed more tiles last minute and she checked stock and reassured me the extra order would arrive. She arranged return of my spare tiles after the project, despite it being a small order. It's so refreshing to order from a company that care. Thank you!

It’s consistently a pleasure to work with Bert & May. From product choice, to showroom assistance right through to ordering and after care, they really deliver. Their working relationship with our design practise is a really important one.

Brilliant customer service from Brad
The sample tiles are absolutely lovely particularly the really authentic and artisan made cement tiles
They stand out as a notch above the quality of others i have seen
Project not started yet but so far very happy

Fast delivery and excellent customer care.

Imaginative designs and very helpful people - highly recommended.

Ella was incredibly helpful in your Clifton showroom and just a joy to speak to such a knowledgeable and helpful person.

Raised an issue and was resolved with speed.

Great experience and very helpful advice and guidance.

Brad and Mel have been brilliant at giving the right amount of support without being pushy. I'm really excited to see the end result with the gorgeous tiles I've selected. Thank you guys :)

Outstanding Customer Service

Thank you to all the team but especially Claire for going above and beyond in helping me with our order.

Very good order process and prompt delivery scheduled ( for Friday !)

I haven’t had the sample yet so can’t review.
I was contacted to say one out of stock quickly so that was good communication.
I hope the stock problem will not deter me from placing an order in the future.

I received great follow up and service by Millie Shaw. Would recommend! :)

Very helpful advice. Also able to take tiles home to check colour match!