I have been ordering tiles from Ella who manages Bert and May’s Clifton showroom for several months and am hugely impressed and grateful for her fantastic service. Cheerful, polite, pro active and... Ver mais
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Veja o que dizem as avaliações
Having previously purchased a whole batch of reclaimed tiles 2 years ago for a project that was to be completed in two stages, we were dismayed to find we were 60 tiles short when we finally got to... Ver mais
A empresa respondeu
A wonderful colorful jade tile with a white star sample arrived and absolutely thrilled me. I then spoke to super helpful Millie who answered all of my questions, some of them quite technica... Ver mais
A empresa respondeu
Ella in the Clifton Branch along with Dulcie are absolutely AMAZING! really take the time to show interest in my project every time I've contacted them. And are also very knowledgeable. If they don't... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Bert & May specialise in handmade cement and glazed tiles. We also sell reclaimed tiles, terrazzo and marble. We are passionate about interior design and bringing a raw, honest aesthetic to your project.
Informações de contato
8 Walmgate, YO1 9JT, York, Reino Unido
- 020 3965 0229
- design@bertandmay.com
- www.bertandmay.com
4,6
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Service….beautiful colors…lots of…
Great Service….beautiful colors…lots of options. Thank you so much.
21 de maio de 2025
Resposta da Bert & May
Thank you for taking the time to leave your great review
Bert & May
Wonderful service and fabulous products…
Wonderful service and fabulous products - what more could you want? Mariana
19 de maio de 2025
Resposta da Bert & May
Thank you for your great review. Glad to hear you have had a great experience with us
Bert & May
Great quality
Received my two sample tiles now looking forward to ordering and installing my new chosen tile
24 de abril de 2025
Resposta da Bert & May
So sorry to read your review. I have asked a member of our customer service team to contact you
Bert & May
Resposta da Bert & May
Thank you for your great review, your comments will be passed onto the team
Bert & May
Product did not match description on…
Product did not match description on website. Dimensions were completely incorrect.
12 de maio de 2025
Resposta da Bert & May
Sorry to read your review. I have requested a member of our customer service team to contact you
Bert & May
Tile order & collection
Placing an order is great, staff respond quickly and answer questions promptly.
Waiting potentially 2 weeks for a delivery may have held up our timeline, however after an email exchange regarding this, our order has been speedily rescheduled to get to us on time - thank you.
Lots of reminders are sent if Bert & May are waiting on something which is helpful as I use them in a professional capacity.
9 de maio de 2025
Resposta da Bert & May
So sorry to hear about the problem with your order. I have requested that our customer service team contact you to resolve the issue
Bert & May
I recommend 100% Bert & May
The experience is always absolutely great! I just love to pop into the Chelsea showroom to get inspired for the new collections they have. Becky and Viki are always amazing, helping me before, during and after with everything I need for my interior projects. I recommend 100% Bert & May and the Chelsea showroom!
6 de maio de 2025
Resposta da Bert & May
Thank you for your fantastic review - your comments will be passed onto Becky and Viki
Bert & May
Good response following no delivery
Following no show of my samples, the customer service team reacted quickly. Much appreciated, and more importantly, the quality of the tiles is next level!
28 de abril de 2025
Resposta da Bert & May
Really sorry to read your review. I have requested that our customer service team contact you to resolve the issue
Bert & May
Samples arrived promptly and Beautiful…
Samples arrived promptly and very well packed. Beautiful tiles. Just have to decide which to buy..
26 de abril de 2025
Resposta da Bert & May
Thank you for your great review. I'm glad to hear you love your samples and I will pass your review to the team
Bert & May
Very helpful costumer service on 3…
Very helpful costumer service on 3 different occasions they were very helpful with lost parcels and quick response and great customer service I felt they really cared! I never leave reviews but I felt I should give them 5 stars 🌟
27 de abril de 2025
Avaliação não solicitada
Resposta da Bert & May
Thank you for your great review - so glad to hear you have had a positive experience with us. Your comments will be passed onto the team
Bert & May
Easy and Helpful
Claire was extremely communicative and helpful in making my purchase!
22 de abril de 2025
Resposta da Bert & May
Thank you for your great review. Your comments will certainly be passed onto Claire
Bert & May
The entire team at Bert & May are Amazing!
The entire team at Bert & May are amazing - i tiled two bathrooms with them just over a year ago and am now moving forward with another project with 3 bathrooms. They have been fantastic with ideas, the quality and design of the tiles is unique samples arrive quickly and 3D visuals are so helpful in planning the final designs. I cannot rate them more highly both online, in store and follow ups from both the founder and senior designer - thank you all
16 de abril de 2025
Resposta da Bert & May
Thank you very much for your super review - your comments will be passed onto the team
Bert & May
Great service and product quality
14 de abril de 2025
Resposta da Bert & May
Thank you for your great review
Bert & May
Gorgeous samples for gorgeous products
Gorgeous samples for gorgeous products. The samples are very useful in determining which tiles to go on and purchase but the samples are beautiful in their own right: Great follow-up too.
13 de abril de 2025
Resposta da Bert & May
Thank you for your super review - glad to hear you love your samples!
Bert & May
Great experience from start to finish
Great experience from start to finish. Becky is amazing! ⭐️
4 de abril de 2025
Resposta da Bert & May
Thank you for your super review - your comments will certainly be passed onto Becky.
Bert & May
Excellent fast delivery of samples
Excellent fast delivery of samples. Very helpful.
31 de março de 2025
Resposta da Bert & May
Thank you for your great review.
Bert & May
Unparalleled customer service
What a super company. So helpful, and my beautiful samples arrived so quickly in perfect condition.
27 de março de 2025
Resposta da Bert & May
Thank you very much for your super review.
Bert & May
Resposta da Bert & May
Thank you very much for your great review.
Bert & May
Prompt and attentive service
Prompt and attentive service, excellent products, great advice
22 de março de 2025
Resposta da Bert & May
Thank you for taking the time to write a super all round review & good to hear you are happy with your customer journey with us
Bert & May
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