Bespokealloys Avaliações 

11
•
O TrustScore é 3.5 de um total de 5

3,5

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3,5

Bom

O TrustScore é 3.5 de um total de 5

11 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as avaliações

(11)

2 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

No Customer Support

I’m very disappointed with the service from Bespoke Alloys. I had my BMW diamond-cut alloy refurbished, but within a year water had got behind the lacquer and the wheel ended up looking worse than before.

I contacted Bespoke Alloys by email and we also spoke on the phone, but they showed very little interest in resolving the issue or standing by the quality of their work. I expected a refurbishment to last much longer than this, especially given the cost involved.

Unfortunately, based on my experience, I would not recommend them.

20 de maio de 2026
Avaliação não solicitada
logotipo da Bespokealloys

Resposta da Bespokealloys

Hi, we're sorry to hear you're disappointed with your experience.
We take great pride in the quality of our workmanship and offer a 6-month warranty on all Diamond cut alloy wheel refurbishments, which is clearly explained at the time of booking. From your correspondence, we understand the issue occurred around 12 months after the refurbishment, which was unfortunately outside of our warranty period.
Diamond-cut wheels are particularly susceptible to corrosion over time due to their exposed lacquered finish, and while we always aim for a long-lasting result, their lifespan can be affected by road conditions, weather, cleaning products, and general use.
Although the refurbishment was outside our warranty, we did discuss the matter with you and explained our position. We always try to be fair and transparent with every customer and are sorry that we couldn't reach the outcome you were hoping for.
We genuinely appreciate your feedback and wish you all the best.

Avaliado com 5 de um total de 5 estrelas

It’s the second time I’ve used Bespoke Alloys

It’s the second time I’ve used these guys and all you get is good, old fashioned professionalism and politeness at every stage of the process. The service I’ve received both times has been on another level and the surprising thing is, the cost of the service is incredibly reasonable.
Thank you Debbie, Tim and I didn’t catch the fitters name who assisted me, but he was incredibly professional and polite. I wish every business was as awesome as yours. Makes you feel good spending your money when the service is as good as this. Well done guys! 🌟🌟🌟🌟🌟

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 * service

Great service arrived at 8am this morning I was out by 9am one cracked alloy all sorted lovely staff and most welcoming - well done Bespoke

15 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional Experienced Good Quality

I was recommended Bespoke Alloys in 2015 by an already reputable car company so I was confident they were extremely good and was not disappointed only ever a positive & they are 100% professional and experienced they have always gone that extra mile with out any questions or demands from myself … Alloys/Wheels look amazing as always Thank you 😃

16 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great customer care and great workmanship is really hard to find nowadays
But at bespoke alloys I have found both in the very highest of standards excellent service from start to finish great advice for after-care just absolute quality service.

25 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Damaged locking nuts and alloy , don’t recommend

Today at 4:20 I took my vehicle to Bespoke Wheels Limited Leamington for a simple seasonal wheel change, switching from summer to winter tires. Unfortunately, my experience was far from satisfactory. Not only did they damage my alloy wheels during the process, but they also rounded the wheel locking nuts on both the front and rear wheels.

This level of carelessness is unacceptable, especially for a service that should be routine and straightforward. I expected my vehicle to be in safe hands, but now I’m left with damaged wheels and the added expense of replacing the locking nuts.

I would not recommend Bespoke Wheels Limited Leamington based on my experience. It’s crucial to find a service that respects your vehicle and takes pride in their work.

13 de dezembro de 2024
Avaliação não solicitada
logotipo da Bespokealloys

Resposta da Bespokealloys

unfortunately you seem to have placed this review against the wrong company . we are based in uxbridge west London

Avaliado com 4 de um total de 5 estrelas

My first choice for wheel refurbishment

I had my diamond cut wheels refurbished by Bespoke Alloys in Uxbridge a few years ago and was happy with the service and results.

So this time I took a second car to them which was a bit more challenging as it had a special BBS paint on the limited edition wheels which had a tendency to corrode quite easily. The wheels were also badly pitted on the spokes. They did their best to get the closest paint match and spent extra time and effort until they were happy to release the wheels. I was kept up to date on the progress and the staff were friendly. Once again I am satisfied with the outcome and will use Bespoke Alloys again in future.

29 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service

I recently had the pleasure of experiencing the top-notch service provided by Bestoke Alloys, and I must say, it exceeded all my expectations. From the moment I contacted them to inquire about their services to the completion of the job, every step of the process was smooth, efficient, and characterised by a commitment to customer satisfaction.

One of the standout aspects of my experience with Bestoke Alloys was their remarkable customer service. Tim provided outstanding customer service. The staff were not only knowledgeable and professional but also incredibly friendly and accommodating. They took the time to listen to my needs and preferences, offering valuable advice and guidance along the way. Their genuine willingness to go above and beyond to ensure that I was fully satisfied with the end result was truly commendable.

Moreover, I was thoroughly impressed by the speediness of their service. Despite my tight schedule, Bestoke Alloys managed to complete the job in record time without compromising on quality. Their efficiency and attention to detail were evident throughout the process, from the initial assessment to the final delivery. I greatly appreciated their promptness and dedication to delivering results in a timely manner.

What truly sets Bestoke Alloys apart, however, is their willingness to go the extra mile for their customers. Not only did they meet my expectations, but they also exceeded them by taking proactive steps to address any concerns and ensure that I was completely satisfied with the outcome. Their commitment to excellence and their unwavering dedication to customer satisfaction truly sets them apart in the industry.

I cannot recommend Bestoke Alloys highly enough. If you're in need of alloy-related services and are looking for a company that offers exceptional customer service, speedy delivery, and a genuine commitment to your satisfaction, look no further than Bestoke Alloys. They have earned my trust and loyalty, and I will definitely be returning for any future needs. Thank you to all that help me, it is greatly appreciated.

29 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 star service

Rather than spend lots of cash buying new alloy wheels and tyres I decided to have my existing alloys powder coated
I searched a company near me and bespoke alloys came up I read some reviews and looked at pictures on the web site, so I rang the company, I was greeted by a Debbie on the phone who said you are more than welcome to come over and see the process before deciding so I did and Tim showed me the set up and explained each step in the wheels journey to the finished product, I was very happy as they work on all nature of cars
I ordered tyres myself had them delivered to them in advance, so when the process is finished and the wheels are ready they then fit the tyres too ! I have a Nissan Cube ! Not a Porsche and my wheels were white and I wanted them gloss black ( which is a stock colour no extra charge ) they had the car 3 days which allows for all the steps in process
I must say they look fab and I was most impressed with the staff I spoke to very helpful and friendly and gave advise re looking after my wheels regards to cleaning etc I would definitely recommend this company if your looking to refurb your knackered alloys to new
And a big thank you to Debbie on the desk for her 1st class communication 👍

19 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really Impressed

Really Impressed with these guys. My heels look great, communication from the team was excellent throughout and cost was competitive. High recommended.

20 de outubro de 2020
Avaliação não solicitada

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