On line delivery of Fat Rascals and Yorkshire Tea Loaf. Absolutely delicious as ever. Betty’s products are superb and as this was a gift it was so much the nicer. Betty’s are let down by the delive... Ver mais
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The fondant fancies were dry and hard. Card included was an advertisement, with message written on it. Overall disappointed and not good value for money. We haven't opened the fruit cake. I had to rep... Ver mais
Excellent customer service from Betty’s by post. We had selected the wrong delivery address for an order to a friend for their birthday. The lady who answered the phone was so kind and helpful, sh... Ver mais
A empresa respondeu
Telephone order quick and easy. Staff very helpful with advice if something not available. Delivery prompt. No problems. Recipients always delighted - both housebound with health issues. This is... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We're a world-famous Tea Rooms in Yorkshire, England, sending parcels of pure spirit-lifting deliciousness from our Craft Bakery to homes across the world.
Bettys
Escrito pela empresa
- Making life lovelier since 1919.
- We make beautiful, handcrafted cakes, confectionery and pâtisserie inspired by our Swiss heritage and made famous by our Yorkshire tea rooms. Perfect for gifts that show how much you care, treats for special celebrations or spirit-lifting deliciousness for you.
We promise to take good care of you
Here to make every Bettys experience a happy one
We're a family business and we believe in treating our customers like family too.
If you contact us, you'll be speaking to someone at our Craft Bakery in Harrogate. They are as close as you can be to the heart of our business without being sat next to the bread ovens, so you will be in expert hands.
We aim for perfection but from time to time things don't go to plan, so if the worst happens we will always do all we can to put it right.
Every person in our team has the authority to make decisions on their own, so they will do their best to fix things there and then. They will only pass you along or check in with a colleague when the question absolutely requires it.
We want every Bettys experience to be a happy one so if you're in any way disappointed with your service, do call or email. We're here to help.
Informações de contato
The Craft Bakery, Plumpton Park, HG2 7LD, Harrogate, Reino Unido
- 0800 456 1919
- heretohelp@bettys.co.uk
- www.bettys.co.uk
4,7
Excelente
36 mil avaliações
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A taste enjoyed
We were delighted that we could rely on Betty's standard for a celebration such as a wedding anniversary. Delivery was on time and safely packaged.
My sister and brother in law were delighted to receive our order. So thank you for helping us make their day so much more special.
3 de setembro de 2026
Resposta da Bettys
We're so delighted to hear that we could help make your sister and brother-in-law's anniversary celebration extra special! It's wonderful to know the delivery was on time and safely packaged, and that they were so pleased with their order. Thank you for your kind words.
First class Betty’s
Delicious products to standard expected of Betty’s. Make lovely gifts or to enjoy as a treat.
14 de novembro de 2025
Resposta da Bettys
We're so pleased to hear that you enjoy our delicious products and that they meet your expectations! It's wonderful to know they make lovely gifts or a delightful treat.
Lovely gift boxes
I've ordered a couple of gift boxes to send to people on special occassions. They have akways arrived very promptly and the recipients have been delighted.
3 de setembro de 2026
Resposta da Bettys
We're so pleased to hear that the gift boxes have arrived promptly and that the recipients have been delighted! Thank you for sharing your positive experience with us.
Resposta da Bettys
We are so glad to hear that the gift was well-received and brought joy. We appreciate your wonderful feedback!
Short dated
The use by date on our cakes was the day that they arrived. We'd ordered quite a bit so there was no way it'd get eaten in one day.
4 de setembro de 2026
Resposta da Bettys
Thank you for your review. We're sorry to hear that you were disappointed with the best before dates on the Rascals; we do suggest that these freshly baked cakes are best eaten within 1-2 days of delivery, to enjoy at their very best (they can also be frozen). As they don't contain preservatives, after a few days the cakes will become stale and the taste and texture won't be as fresh as expected. Also, this is just our recommendation - it's a best before, not a use by date.
We do advise customers on the short best before dates, so they can make an informed choice before purchase. On each of the online product pages, advice is given where the cakes need to be eaten, eg best enjoyed on day of delivery. This is also noted in the shopping bag, where relevant.
We hope this explains and thank you again for your review.
Delicious cake arrived on time
4 de setembro de 2026
Resposta da Bettys
We're so pleased to hear that you enjoyed our delicious cake and that it arrived promptly. Thank you for your wonderful feedback!
Great service from a firm in Harrogate…
Great service from a firm in Harrogate that is a legend. I can’t thank you enough for delivering such a wonderful teatime treat to my sister in time for her 80th birthday. It was exactly as I had hoped and a great success. Thank yiu!
4 de setembro de 2026
Resposta da Bettys
Thank you for your wonderful feedback! We are so pleased to hear that the teatime treat was a great success and helped make your sister's birthday special. We hope to welcome you back again very soon.
Resposta da Bettys
We're so glad to hear that your delivery arrived on time! Thank you for taking the time to share your positive experience with us.
Five star experience
Superb service and top quality produce. What's not to love about Betty's. Highly recommended
3 de setembro de 2026
Resposta da Bettys
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you enjoyed our service and the quality of our produce. We truly appreciate your high recommendation!
I love Betty's because of the great…
I love Betty's because of the great quality of their product and the easiness of buying from abroad for gifts for friends in the UK .
4 de setembro de 2026
Resposta da Bettys
Thank you so much for your wonderful review! We're delighted to hear how much you appreciate the quality of our products.
Delivery as promised
Delivery as promised. Goods very packed and no damage. Will use again.
3 de setembro de 2026
Resposta da Bettys
We're so pleased to hear that your delivery arrived as promised and that your goods were well-packed and undamaged. Thank you for your kind feedback!
Resposta da Bettys
Thank you for your wonderful feedback! We are so pleased to hear that you found the ordering process easy, that your order arrived quickly, and that you are happy with the quality.
Resposta da Bettys
We're so pleased to hear that your delivery arrived on time and that you enjoyed the delicious cake! Thank you for your wonderful feedback.
I had long wanted to try Betty's
I had long wanted to try Betty's , it was lovely cake , a great delivery experience but I think they are frightfully overpriced.. £23 for 6 small fancies is way overpriced and I had to pay delivery on top 🫣
4 de setembro de 2026
Resposta da Bettys
Thank you very much for your review. We're pleased to hear that you were happy with your Fondant Fancies, but we're sorry if you felt disappointed with the price you paid. At Bettys, we handcraft our luxury treats in Harrogate and use the best ingredients we can find - usually sourced locally in Yorkshire. We know we're not the cheapest, but we do believe that we offer value for money because of the quality and the absolute care and attention that goes into every product. Thank you again, and we hope to welcome you again, soon!
Resposta da Bettys
We're so happy to hear that our reliability met your expectations. We look forward to serving you again soon!
Just fabulous
First order for me but have had a gift before
Fabulous afternoon tea the recipient was blown away
Thank you for the box plus the speedy delivery communicating every step of the way delighted
4 de setembro de 2026
Resposta da Bettys
We are so pleased to hear that the recipient was blown away by their afternoon tea! Thank you for your wonderful feedback regarding the delivery and communication.
60th birthday treat…
Bought some treats for a 60th celebration. Had our 2 daughters visiting, 1 used to work at the Ilkley Bettys so it was nice to get a few of our favourites. All lovely and tasty.
3 de setembro de 2026
Resposta da Bettys
We're so pleased to hear that you enjoyed your favourite treats for such a special celebration. Wonderful to know they were all lovely and tasty.
Afternoon tea
Ordered the afternoon tea box for a 90th birthday - everything was beautifully packaged, tasted wonderful and was very much appreciated.
2 de setembro de 2026
Resposta da Bettys
We're so happy to hear that our afternoon tea box was a wonderful addition to such a special birthday celebration! It's lovely to know that everything was appreciated and tasted wonderful.
Good service and a lovely hamper
4 de setembro de 2026
Resposta da Bettys
Thank you for your wonderful review! We're so pleased to hear that you enjoyed our service and found the hamper to be lovely.
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