Horrible customer service and experience. I ordered a book weeks ago- no word. No response. None of their phone numbers work. Even the emails are not monitored. Not sure how they still exist.
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Veja o que dizem as avaliações
Books were received within five days of ordering. I ordered 22 copies of the same book (used condition) for a class (I teach). Some copies do have blemishes, but I expected that. I'm very happy with t... Ver mais
As an 85 year old on $800/ SS, I rented a used college book for my Granddaughter. Since I was ill and in the hospital ER, I missed the return notice for 2 weeks. The company immediately changed me for... Ver mais
Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from t... Ver mais
Detalhes da empresa
- Livraria
- também em
- Loja de Hobbies
Informação fornecida por fontes externas variadas
BiggerBooks is a premier online textbook vendor specializing in highly discounted books and textbooks. We offer savings of up to 91% over list prices by using our proprietary technology to scour prices across the web. BiggerBooks makes it easy to buy or rent your textbooks, so you can focus on what matters: studying.
Informações de contato
2373 Palumbo Drive, 40509, Lexington, Estados Unidos
- 1-866-870-9186
- eservice@biggerbooks.com
- www.biggerbooks.com
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They give minimal information on the…
They give minimal information on the book, it's very easy to mistakingly buy an access code instead of a real text book. It does not state what website the access code is for either. When you receive it, in order for you to even see what you purchased, you need to remove the shrink wrap, which automatically disallows you to return the item once you realize you can't even access the book. I wasted $90 on an access code thinking it was a text book. So disappointed and I can't even exchanged or get my money back.
Very excited!
I still haven't received my book
I ordered 2 books of the sun eater…
I ordered 2 books of the sun eater series in hardcover that were never shipped to me. This purchase made me decide to buy the remaining books in the series in hardcover from a different website. Now I don't have the complete set in hardcover and they are not available anywhere to purchase unless I want to spend a few hundred dollars on ebay.
Very good service
Very good service, excellent customer service, i am pretty happy that I became familiar with BiggerBooks
I thinks it’s a scam
I thinks it’s a scam. Still have not received my book and ordered it 2 months ago
Never received my order
I have written many emails, and have not received a single response. I never received my order.
Waited a week had to go digging to find…
Waited a week had to go digging to find out that my order was cancelled with no notification or explanation.
Book was received as indicated
Book was received as indicated. Used book in overall excellent condition with no markings or highlighting.
I NEVER RECEIVED MY ORDER 😔😡 feeling…
I NEVER RECEIVED MY ORDER 😔😡 feeling frustrated
Book came quick and as described!
never got the book
never got the book, ordered canceled with no communication for the vendor
POS website
You sent me the wrong f$$king book and it took you 3 weeks to deliver me the wrong book.
Great selection and fairly priced.
Great selection and fairly priced.
My book was delivered as described in a timely manner. I will order again in the future.
Thank you
Why was the book listed if you don't…
Why was the book listed if you don't have it?
never received weeks later they cancelled my order without telling me
they stated my order shipped, then cancelled my order and weeks later still have not told me! I only found out by clicking on order status! horrible service!
They list books that are clearly out of…
They list books that are clearly out of stock, buyer beware.
Super great prices
Super great prices. Easy process! Great quality!
They are scammed me
They are scammed me, I bought a book, I never received. When I checked my order status, it was not in my purchase list, my card was charged, very bad experience.
Besides the weather delaying shipping
Besides the weather delaying shipping, I had a great experience! This was my first time using this website too!
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