Team at big motoring world Wimbledon are very professional and welcoming. Made my experience there a very pleasant one. Definitely will be returning in the future. Big shout out to Imran for getting t... Ver mais
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Veja o que dizem as avaliações
The service was okay overall, although the exchange process was quite long. Miran was approachable, polite and very helpful throughout. Lucas, who handed the keys over to us at the end, was excel... Ver mais
A empresa respondeu
Great service and communication from the staff and happy with the price of the car, no problem there. Given hard sale on the 3 year warranty and in sales persons words 'all singing all dancing'. How... Ver mais
A empresa respondeu
Big Motoring World Wimbledon provided a great service. Syed, the sales executive was very informative and explained every detail of the car and additional packages well. Lucas, the handover a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We supply thousands of cars a month to customers across the UK. We strive to ensure all of our customers are over the moon and with a car that puts a smile on their face.
Informações de contato
Big Motoring World, SW17 0HB, London, Reino Unido
- 01634 248638
4,0
Muito Bom
4 mil avaliações
Pede aos clientes que avaliem
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Rafael was an absolutely perfect…
Rafael was an absolutely perfect salesman, assisted us all the way without being pushy and gave us amazing customer service
6 de abril de 2026
Avaliação não solicitada
Resposta da Big Motoring World - Wimbledon
Hi Harley,
Thank you for your great 5-star review!
I will pass on your feedback to Rafael.
Kindest regards,
Big Motoring World
A week later still waiting for the…
A week later still waiting for the electric seat to be repaired that was faulty when I bought it.
30 de março de 2026
Resposta da Big Motoring World - Wimbledon
Hi Dave,
Thank you for bringing this matter to our attention and expressing your dissatisfaction with the service you've received from Big Motoring World. We apologise for any inconvenience or frustration caused by the issues you've encountered with your car.
Our team strives to address customer inquiries and concerns promptly and effectively, and we apologise if you have experienced delays or difficulties in communication.
I can see from your communication with our After-Sales Team that you were advised to attend a local garage of your choice so that a diagnostic can be carried out, as there were no garages within our authorised list near you.
Once you have the diagnostic report please send this back to the After-Sales Team who would then be able to assist you.
Kindest Regards,
Big Motoring World
Failed to keep appointment for test drive
We had an appointment for a test drive. When we arrived (on time), we were told to take a seat. After about 15 minutes, I asked when we would get to see the car, and go for a test drive. The man behind the counter said it could be up to an hour after our appointment time. It baffles me that we weren't warned of the long waiting time when we arrived. We had another appointment, so we just left rather than waiting. We overheard other customers expressing similar frustrations. The man behind the desk didn't seem to see this as a problem - he was unapologetic, as though this was normal.
28 de março de 2026
Resposta da Big Motoring World - Wimbledon
Hi Struan,
Thank you for bringing this to our attention. I apologise for your experience with us at our Wimbledon branch, and that the receptionist came across as uncaring when you raised concerns with the waiting time.
We are currently looking into ways to streamline our processes in order to decrease the amount of waiting times our customers experience at our sites. We appreciate your feedback about your visit. I have passed on your feedback to the relevant Management departments to ensure that we are offering the best possible service moving forward.
Kindest Regards,
Big Motoring World
Maryam was a great help!
Maryam was a great help! Thank you so much for making a difficult decision much easier. Highly recommend
3 de abril de 2026
Avaliação não solicitada
Resposta da Big Motoring World - Wimbledon
Hi Dyl,
Thank you for your 5-star review!
I will pass along your lovely feedback to Maryam and the team!
Kindest Regards,
Big Motoring World
Great company to buy from.
3 de abril de 2026
Avaliação não solicitada
Resposta da Big Motoring World - Wimbledon
Hi Dino,
Thank you for your 5-star review!
Kindest Regards,
Big Motoring World
Good communication and knowhow
Good communication, excellent vehicle preparation. Well run sales operation.
2 de abril de 2026
Resposta da Big Motoring World - Wimbledon
Hi John,
Thank you for your 5-star review!
I will pass along your lovely feedback to the team!
Kindest Regards,
Big Motoring World
Waited over 1 hour and 15 mins for…
Waited over 1 hour and 15 mins for someone to even acknowledge I was there and then I was told to wait for someone waited another 20 minutes and then thought I have paid for the car to come here and wasted 1 hour 30 minutes so just left told them it’s fine don’t worry
25 de março de 2026
Resposta da Big Motoring World - Wimbledon
Hi,
We are sorry to hear you had to wait longer than expected for your appointment. I have passed this feedback on to the management team at Wimbledon to ensure necessary training is carried out so that this is improved going forward.
Kindest regards,
Big Motoring World
Wonderful experience with big motor…
Wonderful experience with big motor world. Good staff, very convenient to get all my things done.
25 de março de 2026
Resposta da Big Motoring World - Wimbledon
Hi Komal,
Thank you for your great 5-star review!
Kindest regards,
Big Motoring World
We test drove 2 cars
We test drove 2 cars. The salesman was lovely and very helpful. I told him I wasn’t looking to buy a car that day but would return 2 days later to buy a car. He spoke to his manager who came out and made me feel very uncomfortable, he kept pushing for a sale despite me saying numerous times that I would return to buy a car, the manager had no regard for his customer and only cared about trying to get a sale. Due to this I did not return and they lost business.
25 de março de 2026
Resposta da Big Motoring World - Wimbledon
Hi Joshua,
I am very sorry to hear that the service you received was not satisfactory. Your experience with what you have detailed falls well below par with what we expect from the staff here at Big Motoring World and is not what we would want any of our customers to experience. We certainly would not wish for our customers to leave feeling as you did.
I have passed this on to the relevant Management Teams so that this can be reviewed internally. Additional training will also be provided where necessary to ensure this does not happen again.
Kindest regards,
Big Motoring World
Cowboys and Miss Sell …
This cowboy Company has severely missed sold a vehicle that has been sat out for at least 6 to 8 months while been allowed to rust before we brought the Vehicle .
The vehicle was never checked as discussed and mention in their policy which is not even worth the writing. It's written by, It has come with illegal brakes that has made the vehicle on unroadworthy and big motoring world will not take responsibility for this or give a full refund
The Customer Service is absolutely shocking and non-existent. Don't believe the 200 Point check it's not done on a vehicle. It's just printed off as a general bit of paper not specific to the vehicle
The company will sell you a vehicle without a V5 and expect you to do all the running around get this sorted they don't comply with any consumer duty Law
They have no consideration for other road users as they're happy to send an illegal vehicle out without any checks
Keep well away from this company they need to be shut down as they are totally illegal and have no respect for customers
They do not follow compliance laws, nor did they follow anything at the FCA set out when it comes to a sale, they are desperate for the sales and lie to customers to get the sale, they are pushy a point of sale and make you pay for something that they don't need to pay for common sense should prevail but it doesn't with big motoring world.
Keep well away from the Wimbledon branch they are absolutely cowboys awful from start to finish and don't believe a word they say as they don't do what they say and the quality of the vehicles is very poor.
Big motoring world need to be shut down with immediate effect and stop miss selling to customers
2 de março de 2026
Avaliação não solicitada
Resposta da Big Motoring World - Wimbledon
Hi Toby,
Thank you for bringing this matter to our attention and expressing your dissatisfaction with the service you've received from Big Motoring World. We apologise for any inconvenience or frustration caused by the issues you've encountered with your car.
All of our vehicles are subjected to an inspection prior to their placement on the forecourt; however, they are all sold in a used condition and on occasion, faults can develop, often these are unforeseen and sudden.
On occasion, we are either supplied with an expired V5 or the vehicle was previously classed as disabled. In this case, the customer would need to apply for a new logbook and pay for the road tax at a Post Office using a V62 form.
We apologise for any disappointment or inconvenience that may have been caused.
Kindest regards,
Big Motoring World
Very friendly service and helpful…
Very friendly service and helpful professional service desk
24 de março de 2026
Resposta da Big Motoring World - Wimbledon
Hi Mohammed,
Thank you for your great 5-star review!
Kindest regards,
Big Motoring World
Have had a great experience buying a…
Have had a great experience buying a car here, Louis has been fantastic, getting us the best deal possible and answering all our questions. We would highly recommend anyone coming here to buy their next car.
31 de março de 2026
Avaliação não solicitada
Resposta da Big Motoring World - Wimbledon
Hi Sarah,
Thank you for your lovely 5-star review!
I will pass on your feedback to Louis.
Kindest regards,
Big Motoring World
Resposta da Big Motoring World - Wimbledon
Hi Femi,
Thank you for your 5-star review!
Kindest Regards,
Big Motoring World
Service experience and kindness
Amir was such a good a guy and the experience was incredible and it was such a good service and god bless you guys
30 de março de 2026
Avaliação não solicitada
Resposta da Big Motoring World - Wimbledon
Hi Alan,
Thank you for your 5-star review!
I will pass along your lovely feedback to Amir!
Kindest Regards,
Big Motoring World
Process was smooth from the start
Process was smooth from the start, test drived a couple of vehicles. Meer was the person we dealth with, he was kind and helpful and very professional. We did get all the extras as well just for peace of mind. Also, many thanks to Yasmin and Wilson
30 de março de 2026
Avaliação não solicitada
Resposta da Big Motoring World - Wimbledon
HI Aleksei,
Thank you for your 5-star review!
I will be sure to pass along your lovely feedback to Meer and the team at Wimbledon!
Kindest Regards,
Big Motoring World
Good experience
The staff, especially the lady who did the test drive with us, were lovely.
Everything was done very efficiently when we visited, and we came away with the car we wanted.
29 de março de 2026
Resposta da Big Motoring World - Wimbledon
Hi Valerie,
Thank you for your review!
I hope you enjoy your new purchase!
Kindest Regards,
Big Motoring World
Resposta da Big Motoring World - Wimbledon
Hi Akhil,
Thank you for your 5-star review!
Kindest Regards,
Big Motoring World
Wimbledon branch
Not to good overall experience. Sales personnel are pushing to add products we don’t need. We lost a lot of time just trying to say no.
Then we took car home and checked carefully only then we found damages to it. Boot door has a lot of dents and holes to inside plastic and dashboard screen has scratches all over it.
21 de março de 2026
Resposta da Big Motoring World - Wimbledon
Hi Aron,
We regret your experience wasn't ideal. We'll address the sales approach and product pushing. We're sorry to hear about the damages you discovered at home. We'll review our inspection process to prevent this in the future.
Kindest Regards,
Big Motoring World
Helpful in wimbeldon
Went to Wimbeldon and was helped by Jack. Very easy and helpful. Would recommend turning up in the morning.
28 de março de 2026
Avaliação não solicitada
Resposta da Big Motoring World - Wimbledon
Hi Shane,
Thank you for your 5-star review!
I will pass along your lovely feedback to Jack and the team!
Kindest Regards,
Big Motoring World
We were happy with the service we received
We were happy with the service we received from Jack. It was easy and fast
27 de março de 2026
Avaliação não solicitada
Resposta da Big Motoring World - Wimbledon
Hi Wael,
Thank you for your 5-star review!
I will pass along your lovely feedback to Jack!
Kindest Regards,
Big Motoring World
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