bikehps.com Avaliações 

68
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased a brembo master cylinder and brake pads etc. Spoke with Giles, very knowledgeable and helpful. Not pushy re sales. Would highly recommend and will use again

Avaliado com 5 de um total de 5 estrelas

I Was looking for a replacement screen with deflector for a new BMW F900GS adventure as I am 6’4 and needed something to lift the airflow a bit higher but it was hard to find anything online. There we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic company with superb products. Bought new MRA VARIO touring screen for a honda nc 750x late tuesday 21st april and by lunchtime the next day it had been delivered and is now fixed to the bi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently purchased MRA FZS1000 FAZER 01-05 VARIO-TOURING SCREEN GREY . Pete at HBS was extremely helpful. After fitting screen I found trim strip supplied to be a little short. I cont... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de peças para motocicletas
  2. Concessionária de motocicletas
  3. Loja de Acessórios Automotivos
  4. Loja de motocicletas

Informação fornecida por fontes externas variadas

Improve your motorcycle with the world's best upgrades, direct from HPS


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

68 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,8

Todas as avaliações

(68)

2 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

SCAMMERS I waited over 4 months for a wheel

I waited over 4 months for a wheel, given bogus assurances that "it will be here in 2 weeks" a dozen times. Even blamed the war in Ukraine!!
Money recovered by PayPal with NO RESPONSE from hps!!
Steer cleer

30 de maio de 2023
Avaliação não solicitada
logotipo da bikehps.com

Resposta da bikehps.com

Thanks for your feedback Kerry, we are saddened that you felt it necessary to write the above unpleasant review, which does contain inaccuracies. We are far from being ‘Scammers’ as we have supplied tens of thousands of wheels to customers worldwide and continue to do so.

These are the most challenging times for global manufacturing we’ve ever known in over 25 years within this industry. The war in Ukraine has indeed caused delays with many products as Russia is not only one of the world's largest suppliers of Aluminium but also the world's largest supplier of wheel forgings and the specific producer of those for the wheel you ordered. Belatedly, we can now confirm wheels from this manufacturer are coming through in a timely fashion after overcoming their shortage of forgings.

We always pass on the latest information that we receive from our manufacturers in good faith and we can see that you received multiple emailed replies from us as well as direct communication from this wheel manufacturer themselves prior to you unnecessarily opening a Paypal case.

We did respond to you - as it was we who closed the Paypal case by issuing your refund (i.e., Paypal did not 'recover it' from us for you) and we included an apology message, but we’re sorry if you didn’t see this in your email from Paypal.

Finally, please accept our apologies for us being unable to have provided your wheel when you needed it and may we thank you once again for having ordered from us in the first instance.

Avaliado com 5 de um total de 5 estrelas

Fantastic Service

I’ve ordered a couple of times from BikeHPS and every time has been a really easy and satisfactory experience.
Queries answered promptly and very in depth - I had a query about a screen fitment to non standard fairings, Matthew found the external link to my fairings and confirmed the screen would fit so I was very comfortable going ahead. Excellent responses and service.
The only improvement I can see is the website being slightly confusing to navigate, but that’s clutching to find something negative to say!

1 de abril de 2023
Avaliação não solicitada
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Resposta da bikehps.com

Thank you for your kind comments.

Avaliado com 5 de um total de 5 estrelas

BIKEHPS is an exceptional company

BIKEHPS is an exceptional company. I have bought several items from this company over the years and always really impressed by the service they provide. Any pre or post purchase enquiries are answered promptly. Just ordered a screen deflector on Wednesday this week and arrived Thursday meaning dispatch and delivery match every other part of the excellent service they provide.

24 de maio de 2023
Avaliação não solicitada
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Resposta da bikehps.com

Thanks Rob, always glad to be of assistance.

Avaliado com 5 de um total de 5 estrelas

Excellent service buying MRA windscreen

I recently bought an MRA windscreen, RO type, for naked motorcycles, for my BSA Gold Star, from HPS. The screen itself is super quality but it was a fair price and delivered extremely quickly, at a time I was notified of. I would not hesitate to use HPS again or recommend them to others.

9 de maio de 2023
Avaliação não solicitada
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Resposta da bikehps.com

Thanks Patrick, we're glad you're pleased with it. Looked great in the photos you sent.

Avaliado com 5 de um total de 5 estrelas

Great Service

Wanted to check screen was instock and the postage cost, so gave them a call. They were very helpful on the phone and had the order sorted in minutes. Screen arrived the next day. Great service.

6 de março de 2023
Avaliação não solicitada
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Resposta da bikehps.com

Thanks Graham. Looks like we just got it to you in time before the snow comes!

Avaliado com 5 de um total de 5 estrelas

Great despite weird checkout

Product shipped quickly and well packaged. Came with a nice brochure, too. The website checkout experience is quite outdated, which makes them feel a bit dodgy, but persevere through it and you’ll be fine.

21 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent company who genuinely care about their customers

Purchased a rear shock for my BMW airhead. The initial advice on the phone was comprehensive and led to receiving a unit specifically designed for my needs. The Nitron shock I ordered was of the highest quality, and received excellent after service when I had questions about fitted.

Can't recommend enough

20 de janeiro de 2023
Avaliação não solicitada
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Resposta da bikehps.com

Thanks for your kind comments Owen, they are gratefully received,

Avaliado com 5 de um total de 5 estrelas

Customer service how it should be

Needed some new front pads for my Aprilia asap
Spoke to Giles, who sorted it all very quickly and efficiently.
Very pleased will use again

26 de agosto de 2022
Avaliação não solicitada
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Resposta da bikehps.com

Thanks. We're always glad to be of help.

Avaliado com 5 de um total de 5 estrelas

1st class service, from start to finish!

I have just used Harwood Performance Source (HPS) for the first time to supply me with a new Nitron rear shock for my Ducati Monster. Having not bought an aftermarket shock before, I had many questions for Giles on how the shock would be tailored to me. I’m very happy to report that I was looked after from the initial phone call all the way through to receiving my lovely shock (which arrived earlier than expected). Giles is the consummate gentleman and this is reflected in his customer care. Even the packaging my shock arrived in was meticulously wrapped. I highly recommend HPS and would happily use again.

23 de março de 2022
Avaliação não solicitada
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Resposta da bikehps.com

Thanks Ian. I will pass your kind comments on to Giles and the rest of the team.

Avaliado com 5 de um total de 5 estrelas

Must use them more often

I have used these guys for things I couldn't get anywhere else and they have repeatedly been excellent and especially in communications on orders.
They have now been added to my fav list to use them more often.
Really appreciate the effort guys.

19 de janeiro de 2022
Avaliação não solicitada
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Resposta da bikehps.com

Thanks. We're glad we could help.

Avaliado com 5 de um total de 5 estrelas

Hps great after sales service

I purchased a nitron shock absorber from hps for my suzuki motorcycle and from the start i ran into problems, it didnt not fit so had to be sent back to the factory ..then..on its return it wasnt working as it should & was sent back again, all this time Giles from HPS could not have been more helpful and in the end all the problems were fixed. Its nice to know that there is still some firms with great after sales service ..thank you HPS.

2 de julho de 2021
Avaliação não solicitada
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Resposta da bikehps.com

Thanks for your kind comments. We're happy to be of help and glad it all got resolved for you in the end.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service!

Outstanding customer service. So, I have an old but pristine bike, a 2000 ZX9R and I wanted a stock shaped windscreen. The only one I could find for sale in the world was MRA brand. I'm all the way over in the US and the shipping wasn't cheap but this is what I wanted. MRA was going to have to do a production run since they had none in stock. So, many weeks later, MRA makes some screens and ships one directly to me. However, it's the wrong screen and I have my yearly ride coming up shortly. I emailed HPS and they got right on resolving this immediately. To be clear, it was MRA not HPS that made the mistake. To make sure it got across the pond to me, HPS told MRA to ship it directly to them so they could pay for upgraded shipping. Wow, it arrived early. Thank you so much guys!!!

25 de maio de 2021
Avaliação não solicitada
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Resposta da bikehps.com

Thanks David. We're glad it reached you in time. Enjoy your ride!

Avaliado com 5 de um total de 5 estrelas

Superb service

Superb service, if only all retailers were as good as these guys.
All of the staff are very knowledgeable and helpful, especially Giles who went above and beyond to resolve dymag spacer issues in super quick time.
I highly recommend Hps and they will be my go to suppliers for my bike parts from now on.

8 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bought some Dymag wheels

Bought some Dymag wheels, great product, great service. I will positively look for HPS to supply components in the future. The advice and service throughout the process was above and beyond what I expected. 5🌟 service

3 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

1st class service with excellent communication.

Excellent friendly and prompt communication when I had an issue with my order (not HPS mistake), which they quickly resolved. I was extremely impressed and I would not hesitate to buy from them again.

5 de fevereiro de 2021
Avaliação não solicitada
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Resposta da bikehps.com

Thanks Martin, glad we were able to resolve your issue.

Avaliado com 5 de um total de 5 estrelas

BST Carbon wheels for drag racing

I've been ordering occasionally from bikeHPS, but this time needed a set of BST carbon wheels for my drag bike. Since importing them from outside europe would be a lot more expensive due to import fees, I checked with Giles if they were able to source them for me - which was no problem at all. We made sure we had the right model/specs for my application and placed the order accordingly. Excellent service is what I can say! They even phoned me outside working hours to check if everything was sorted out. Thanks again guys.

12 de dezembro de 2020
Avaliação não solicitada
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Resposta da bikehps.com

Thanks Tugrul,.. Hope all goes well with your project.

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