VORSICHT BETRUG!!! Wir haben für zwei Tickets 200€ gezahlt und die Tickets wurden uns nicht erstellt!! Wir haben eine Email erhalten, dass unser Geld zurückgesendet wird, da es ein technisches Proble... Ver mais
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Veja o que dizem as avaliações
Ich bin begeistert! Es hieß, dass die Tickets 4-48 std vor dem Spiel hochgeladen werden und man wollte unser Passo Passwort für die Übertragung erfahren, weshalb ich ein sehr komisches Bauchgefühl hat... Ver mais
Vandaag wilden wij met 6 man naar Galatasaray -Kocaelispor. Ruim 5 dagen van te voren besteld, tot half uur voor de wedstrijd nog steeds geen tickets ontvagent. Ik had verkeerd besteld blijkbaar,... Ver mais
Biltwise is troep! Kaarten nooit ontvangen! Twee dagen van te voren besteld, passo taraftar alles geregeld en geven ze jou de schuld dat ik te laat was???? Geld ook niet terug gekregen! Gewoon een gro... Ver mais
Detalhes da empresa
Escrito pela empresa
The greatest ticket marketplace in Europe with an experienced team for more than a decade in the international secondary ticketing industry, biletwise is a global online platform for sports, music and entertainment tickets. Providing the most comprehensive options for anyone who wants to buy tickets, biletwise also provides a wide audience to those who want to sell their existing tickets. It serves everyone, from individual users to international event organizers.
Informações de contato
2,0
Ruim
423 avaliações
Respondeu a 1% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Biglietti San Marino Romania
Biglietti San Marino Romania.
L’evento è stasera e non abbiamo ancora ricevuto i biglietti. Nessuno risponde ai messaggi e alle mail
Risposta da Biletwise:DA LEGGERE LA PRIMA FRASE!!!
Customer Service:
transaction_id : 00001742587665178435
Dear Sir/Madam, *You are such an idiot or ignorant read this* We hope that you are having a good day. Due to the seller user issues this order has been canceled. Your refund has been initiated. It may occur on your side in 1-20 business days. Regards, Yakup Yılmaz Operations Specialist
21 de março de 2025
Avaliação não solicitada
Resposta de biletwise.com
Dear Sir/Madam,
We hope that you are having a nice day.
-Refunds can take due to the international banking systems up to 30days. If you didn't receive it in the indicated period, please reach us.
-As you know very well, we are a ticket marketplace and provide a safe trade between buyer and seller users. The tickets you purchased belong to other registered users like you, so prices can be above or below the original prices.
-If you don't and refuse to provide official and local ticket law requirements such as fan ID, tdt, passolig, mobile app registration, etc, it is your responsibility, and in any case, seller users will get paid because they are holding your tickets until the end of the events. Refund or cancellation will not be possible.
-Date and venue may change as long as the event is not canceled or decided to be without audience, refund or cancellation will not be possible.
-Seller user payouts happen 1-7 days after the events pass.
All of these clauses are also clearly indicated on our website, in the purchase steps, and in the T&Cs.
If you have any other enquiries, please log in to your www.biletwise.com profile. From the messages page, for all orders, sales, or listings, you may send a message to the relevant department. As soon as possible, the most correct answers will be given by the relevant department to all messages you have sent from your profile.
Regards,
biletwise team
www.biletwise.com
I bought a ticket to the UEFA FRANCE VS…
I bought a ticket to the UEFA FRANCE VS Croatia the tickets did not work at the entrance. I talked to customer serivce and they gave me an even better ticket, VIP, amazing seats. I got to say that customer service and resolutions was great
23 de março de 2025
Avaliação não solicitada
Bloß nicht kaufen
Bloß nicht kaufen, habe meine Tickets nie erhalten. Und bisher habe ich auch kein Geld zurück bekommen. Zudem gibt es kein guten Service. Der einem hilft das Problem zu lösen, es gibt nur komische Antworten das man sein Email sowie Passwort neben soll damit die das übertragen und die AGB das die keine Rückerstattung sowie Stornierung lediglich sagen die das ich die Tickets weiter verkaufen kann die ich aber nicht erhalten habe. Finger weg ihr werdet nur Geld damit los.
20 de março de 2025
Avaliação não solicitada
Resposta de biletwise.com
Dear Sir/Madam,
We hope that you are having a nice day.
-Refunds can take due to the international banking systems up to 30days. If you didn't receive it in the indicated period, please reach us.
-As you know very well, we are a ticket marketplace and provide a safe trade between buyer and seller users. The tickets you purchased belong to other registered users like you, so prices can be above or below the original prices.
-If you don't and refuse to provide official and local ticket law requirements such as fan ID, tdt, passolig, mobile app registration, etc, it is your responsibility, and in any case, seller users will get paid because they are holding your tickets until the end of the events. Refund or cancellation will not be possible.
-Date and venue may change as long as the event is not canceled or decided to be without audience, refund or cancellation will not be possible.
-Seller user payouts happen 1-7 days after the events pass.
All of these clauses are also clearly indicated on our website, in the purchase steps, and in the T&Cs.
If you have any other enquiries, please log in to your www.biletwise.com profile. From the messages page, for all orders, sales, or listings, you may send a message to the relevant department. As soon as possible, the most correct answers will be given by the relevant department to all messages you have sent from your profile.
Regards,
biletwise team
www.biletwise.com
My tickets were delivered within half…
My tickets were delivered within half an hour.
13 de março de 2025
Avaliação não solicitada
good and fast service for football…
good and fast service for football tickets in Turkey. thanks,
11 de março de 2025
Avaliação não solicitada
very untrustworthy service.
very untrustworthy service.
I booked tickets for a basketball game in Greece. they confirmed and asked all the details for the ticket to be issued. I planned my travel to Greece and ended up not being able to go the the game as they informed me on the day of the game that they can not send the ticket. I ended up going to a trip, spending so much money to see this game and ended up not being able to go to the game. Awful experience. Do not buy. PS. I am still expecting the refund.
6 de março de 2025
Avaliação não solicitada
Resposta de biletwise.com
Dear Sir/Madam,
We hope that you are having a nice day.
-Refunds can take due to the international banking systems up to 30days. If you didn't receive it in the indicated period, please reach us.
-As you know very well, we are a ticket marketplace and provide a safe trade between buyer and seller users. The tickets you purchased belong to other registered users like you, so prices can be above or below the original prices.
-If you don't and refuse to provide official and local ticket law requirements such as fan ID, tdt, passolig, mobile app registration, etc, it is your responsibility, and in any case, seller users will get paid because they are holding your tickets until the end of the events. Refund or cancellation will not be possible.
-Date and venue may change as long as the event is not canceled or decided to be without audience, refund or cancellation will not be possible.
-Seller user payouts happen 1-7 days after the events pass.
All of these clauses are also clearly indicated on our website, in the purchase steps, and in the T&Cs.
If you have any other enquiries, please log in to your www.biletwise.com profile. From the messages page, for all orders, sales, or listings, you may send a message to the relevant department. As soon as possible, the most correct answers will be given by the relevant department to all messages you have sent from your profile.
Regards,
biletwise team
www.biletwise.com
l bit ticket det it doesnt work and l…
l bit ticket det it doesnt work and l country look play det l was paying absurd 500 euro så you didnt pay my money back you have still my money
27 de fevereiro de 2025
I pay for the tickets
I pay for the tickets. I travel to athens from cyprus to watch the game and 15 hours before the game they said that my ticket transfered failed.
6 de março de 2025
Avaliação não solicitada
Resposta de biletwise.com
Dear Sir/Madam,
We hope that you are having a nice day.
-Refunds can take due to the international banking systems up to 30days. If you didn't receive it in the indicated period, please reach us.
-As you know very well, we are a ticket marketplace and provide a safe trade between buyer and seller users. The tickets you purchased belong to other registered users like you, so prices can be above or below the original prices.
-If you don't and refuse to provide official and local ticket law requirements such as fan ID, tdt, passolig, mobile app registration, etc, it is your responsibility, and in any case, seller users will get paid because they are holding your tickets until the end of the events. Refund or cancellation will not be possible.
-Date and venue may change as long as the event is not canceled or decided to be without audience, refund or cancellation will not be possible.
-Seller user payouts happen 1-7 days after the events pass.
All of these clauses are also clearly indicated on our website, in the purchase steps, and in the T&Cs.
If you have any other enquiries, please log in to your www.biletwise.com profile. From the messages page, for all orders, sales, or listings, you may send a message to the relevant department. As soon as possible, the most correct answers will be given by the relevant department to all messages you have sent from your profile.
Regards,
biletwise team
www.biletwise.com
Fiyati biraz yuksekti ama degdi
Fiyati biraz yuksekti, ama degdi blokumu 3 kere istegime gore degistirdiler musteri hizmetleri zaten 7/24 yazismaya acikti gmail site ve whatsaptan 3 platformdanda sorularima cevap geldi cok memnum kaldim 1 yildiz sadece fiyattan kirdim fiyat sorununuz yoksa kesinlikle oneririm.
6 de março de 2025
Avaliação não solicitada
Euroleague game Red Star - Zalgiris
The tickets for the Euroleague game Red Star - Zalgiris on february 27th were not valid. At the entrance door, the QR code scanner detected that the same ticket was found to be previously used. Biletwise sale proved to be unsafe.
27 de fevereiro de 2025
Avaliação não solicitada
Resposta de biletwise.com
Dear Sir/Madam,
We hope that you are having a nice day.
Upon your warning, as you know, we have investigated the matter and detected that the tickets were uploaded by the seller user duplicated by mistake, and you got your refund. If you would reach us before the event starts, we could help and recover your order easily if you reach us later.
If you have any other enquiries, please log in to your www.biletwise.com profile. From the messages page, for all orders, sales, or listings, you may send a message to the relevant department. As soon as possible, the most correct answers will be given by the relevant department to all messages you have sent from your profile.
Regards,
biletwise team
www.biletwise.com
did not receive my ticket for the…
did not receive my ticket for the event. The ticket was cancelled 5 minutes before the event started.
27 de fevereiro de 2025
Hiç bir zaman utandırmadılar!
Defalarca biletini bulması en zor maçlara bilet satın aldım hiç bir zaman beni utandırmadılar destek ve ilgileri için teşekkür ederim!
24 de fevereiro de 2025
Biletler fiyat olarak pahalı olsada…
Biletler fiyat olarak pahalı olsada sitenin güvenilirliği konusunda hiç bir șüpheniz olmasın. Biz pazar günü gerçekleşen Manchester United ve Tottenham Hotspur maçı için bilet satın aldık ve maçtan bir gün önce biletler elimize ulaștı.
16 de fevereiro de 2025
Avaliação não solicitada
Sakın denemeyin!!!
Size güvenmekle hata ettiğimi çok geç anladım. Maillere cevap verilmedi. Düşürdüğünüz zor durumdan ötürü hayatımın en kötü gününü geçirdim. Bir daha asla tercih edilmeyeceksiniz. Verdiğiniz zararın karşılığı yok kötü hissetmek ve kandırılmak istenen kişilerin tercihisiniz.
12 de fevereiro de 2025
Resposta de biletwise.com
Dear Sir/Madam,
We hope that you are having a nice day.
-Refunds can take due to the international banking systems up to 30days. If you didn't receive it in the indicated period, please reach us.
-As you know very well, we are a ticket marketplace and provide a safe trade between buyer and seller users. The tickets you purchased belong to other registered users like you, so prices can be above or below the original prices.
-If you don't and refuse to provide official and local ticket law requirements such as fan ID, tdt, passolig, mobile app registration, etc, it is your responsibility, and in any case, seller users will get paid because they are holding your tickets until the end of the events. Refund or cancellation will not be possible.
-Date and venue may change as long as the event is not canceled or decided to be without audience, refund or cancellation will not be possible.
-Seller user payouts happen 1-7 days after the events pass.
All of these clauses are also clearly indicated on our website, in the purchase steps, and in the T&Cs.
If you have any other enquiries, please log in to your www.biletwise.com profile. From the messages page, for all orders, sales, or listings, you may send a message to the relevant department. As soon as possible, the most correct answers will be given by the relevant department to all messages you have sent from your profile.
Regards,
biletwise team
www.biletwise.com
À éviter! Billets non valable
5 billets acheté pour un match de basket Monaco - Partizan d’une valeur de + 500 euros, au final ils n’étaient pas valable car les billets revendus par la site Billetwise n’étaient plus valable.
Le service client déplorable, réponses en copier-coller.
Aucun remboursement, rien!
À éviter vraiment
7 de fevereiro de 2025
Avaliação não solicitada
Resposta de biletwise.com
Dear Sir/Madam,
We hope that you are having a nice day. Your tickets were valid and authentic. You are rejected because SERBIAN fans are banned for the related away match so as a AWAY FAN Supporter you should follow such rules and avoid from such risks. Likewise, nobody forced you to buy tickets from home fan supporter sectors and we can't know such things or manage such cases. Seller user succesfully delivered your ticket and received his payout. You should accept your lose.
Regards,
biletwise team
www.biletwise.com
Nous avons achete des billets visiteur…
Nous avons achete des billets visiteur pour le match de basket entre Monaco et Patrizan, 130 euros par billets, une fois arrive au match les billets que nous avons recu ete deja des billets utilise car au controle a Monaco ca passer pas du tout. Heuresement que a l'arene nous avons pu acheter des billets officiel a 50 euros par personne pour assister au match... apres avoir pris contact avec Billetwise pour un eventuel remboursement nous avons eu une reponse negative de leur part indiquant que les billets vendu peuvent pas etre rembourser! Faite attention n aller pas acheter les billets sur ce site car vous aussi vous pouvez perdre betement votre argent! Vraiment triste les affaires Billetwise..
Edit: the answer we got on this that you can read bellow my post is false. The moment of buying the tickets it said on their site that it is the "away" tickets and not home ones, another false thing is that at the stadium we scaned the tickets and they ware not valid, it had nothing to do away or home, the tickets ware simply not valid. Telling people lie isnt going to help you in the long run, think, verify than comment. If you guys dont have anything smarter to say just dont even bother. 1/5 score more like 0/5 now :)
Re-edit: i know that we don't have to buy tickets from you and its at our own risk but the way you do it is literally lying about the experience we had. Once again check your facts before commenting, respect your customers, and be understanding, trust it goes a long way.
7 de fevereiro de 2025
Avaliação não solicitada
Resposta de biletwise.com
Dear Sir/Madam,
We hope that you are having a nice day. Your tickets were valid and authentic. You are rejected because SERBIAN fans are banned for the related away match so as a AWAY FAN Supporter you should follow such rules and avoid from such risks. Likewise, nobody forced you to buy tickets from home fan supporter sectors and we can't know such things or manage such cases. Seller user succesfully delivered your ticket and received his payout. You should accept your lose.
Regards,
biletwise team
www.biletwise.com
Barcellona, GENNAIO 2025
Ho utilizzato il servizio biletwise in occasione dell'evento Barcellona - Atalanta del 29.01.2025
Premetto che avevo già organizzato la mia permanenza a Barcellona da quasi due settimane, siccome la policy di biletwise prevede che i biglietti non vengano consegnati subito all'acquisto degli stessi ma entro l'inizio dell'evento, questa situazione mi aveva creato qualche preoccupazione, infatti i biglietti li ho ricevuti la mattinata del giorno stesso.
Alla fine è andato tutto bene, anche i posti, 4, erano tutti affiancati e abbiamo potuto seguire tranquillamente l'evento.
Io posso dire che il servizio è stato completo, non nascondo che ero preoccupato dopo aver letto recensioni non certo positive, per quanto mi riguarda sono stati disponibili, il servizio di assistenza on line ha sempre risposto alle mie richieste.
29 de janeiro de 2025
Avaliação não solicitada
Çok ilgililer ve yardımcı oldular
Çok ilgililer ve yardımcı oldular. Kesinlikle öneriyorum.
2 de fevereiro de 2025
Avaliação não solicitada
Best👍
It is a site that I have bought tickets from for a long time and they have never left me in a difficult situation. They are always interested. Thank you
23 de janeiro de 2025
Avaliação não solicitada
Massively overpriced and dangerous ticket
Massively overpriced ticket. 200% above actual face value. Ticket was sold as Away supporters block but was actually in with home fans. No warning of this and ticket caused problems with other supporters in the stadium. Very dangerous
16 de janeiro de 2025
Resposta de biletwise.com
Dear Sir/Madam,
We hope that you are having a nice day.
-Refunds can take due to the international banking systems up to 30days. If you didn't receive it in the indicated period, please reach us.
-As you know very well, we are a ticket marketplace and provide a safe trade between buyer and seller users. The tickets you purchased belong to other registered users like you, so prices can be above or below the original prices.
-If you don't and refuse to provide official and local ticket law requirements such as fan ID, tdt, passolig, mobile app registration, etc, it is your responsibility, and in any case, seller users will get paid because they are holding your tickets until the end of the events. Refund or cancellation will not be possible.
-Date and venue may change as long as the event is not canceled or decided to be without audience, refund or cancellation will not be possible.
-Seller user payouts happen 1-7 days after the events pass.
All of these clauses are also clearly indicated on our website, in the purchase steps, and in the T&Cs.
If you have any other enquiries, please log in to your www.biletwise.com profile. From the messages page, for all orders, sales, or listings, you may send a message to the relevant department. As soon as possible, the most correct answers will be given by the relevant department to all messages you have sent from your profile.
Regards,
biletwise team
www.biletwise.com
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