I ordered my test from Biograd on Monday and I ordered the fast track service, paying and additional £4.99 . Well its Wednesday now and I'm flying Friday all the numbers on All the emails have ceased... Ver mais
A empresa respondeu
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I ordered my test from Biograd on Monday and I ordered the fast track service, paying and additional £4.99 . Well its Wednesday now and I'm flying Friday all the numbers on All the emails have ceased... Ver mais
A empresa respondeu
Honestly, I was unsure about the whole postal PCR thing.I ordered kit a week before but it came within 48 hours as promised. I posted test kit around Tuesday 12 pm and I had results by 1430 Wednesd... Ver mais
A empresa respondeu
I’ve now taken two PCRs with Biograd through the post a week apart as I wanted to check if I was negative with a holiday coming up and a recent infection. Both have been negative, which baffles me as... Ver mais
A empresa respondeu
Me being stupid I messed up when completing some travel PCR tests and started panicking and when I say Chris from Bootle clinic saved me I mean it. Excellent customer service and also really good at c... Ver mais
A empresa respondeu
UKAS accredited medical laboratory for COVID-19 Testing.
St Hugh's House, Stanley Road, L20 3QQ, Bootle, Liverpool, Reino Unido
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Hi
AM STILL WAITING FOR THE ARRIVAL OF THE HOME TEST KIT TO SOUTHAMPTON PLEASE AM TRIVELING ON 07/08/2022 PLEASE. PLEASE DONT DISAPPOINT ME PLEASE

Resposta da BioGrad Diagnostics
Four of us went in at 08:00am and had our results by 09:04am. Promptly delta with and would highly recommend. And not extortionate price's.

Resposta da BioGrad Diagnostics
Purchased the 72 hour PCR test. Sent the test back in good time, by the time we received the results, we were already in Spain. (Nothing to do with the weekend postal issue or that it was too hot for the Royal Mail to collect the post)
Luckily we purchased another test from Randox Health, sent the test back the same time and got the results back the next day.
No response to my request for a refund. Just another dodgy company cashing in on the dodgy rules for Covid.
I would recommend using Medicspot for a Antigen test 24 hours before you fly. No stress of posting stuff away. These postal tests are far too unreliable. You wouldn't send your passport off 3 days before you fly.
**PLEASE NOTE** The response to this review will say please e-mail us for help with your issue. I have contacted them after this review and still no response. Please be aware that these responses are only added to these comments to try and disguise the scam. Unfortunately the replies are also fake.

Resposta da BioGrad Diagnostics
3 of us went for our pcr tests today at 6.30pm just got results back 11.00pm what a great place from the easy booking system to the lovely staff when you go in everything is explained to you in detail and is absolutely spotless in there and quick turn around
For only £19.99 aswell when some places are charging a lot more I would definitely recommend to anyone and will be using again in the future thanks again

Resposta da BioGrad Diagnostics
Brilliant service, PCR returned within 6 hours! Thanks

Resposta da BioGrad Diagnostics
Fit to fly test!Amazing service!and all for £19.99.
Had the test back at 4pm the next day via email
Would definitely recommend them
Thank you!

Resposta da BioGrad Diagnostics
We booked the 5 day lab skills course for my son, who is hoping to study Chemistry at University. It was a superb course and my son really enjoyed it. Particularly impressive though was the organisation, planning and care shown to my son before, throughout and after the course. Would highly recommend.
Excellent service. Ordered fit to fly pcr test and received the certificate on the next day

Resposta da BioGrad Diagnostics
Just completed a video authentication antigen home test for my daughter. Initial response within 3 hours, we had not uploaded the completed reference number. Quickly resolved and re-submitted data and response within 20 minutes. The person on the end of the Messenger App chat was very helpful and calmed me down when I panicked.

Resposta da BioGrad Diagnostics
Postal covid test - next day result - very efficient service

Resposta da BioGrad Diagnostics
I can't begin to explain how efficient and professional Biograd personnel are. Beccy at Biograd responded promptly to all my queries and assured me that my test would be prioritized as the mail got delayed due to Royal mail issues with delivery in the hot weather. She and the whole team of scientists helped me get the certificate well before time and supported me all along. The at home test was not only convenient but also cheap especially compared to other providers who are charging ridiculous amounts of money for a fit to fly test. I highly recommend Biograd diagnostics for covid 19 tests esp. Fit to fly. They use tracked 24 service for return tests which really helps with tracking when your sample gets to the lab. Beccy updated me every step of the way which helped me ease my concern about getting it in time. Thanks everyone at Biograd... you made my travel possible.

Resposta da BioGrad Diagnostics
Very helpful service, antigen certificates received within half an hour of uploading data

Resposta da BioGrad Diagnostics
Brilliant experience, package arrived on time, result within 24hrs, I would extremely recommend it.

Resposta da BioGrad Diagnostics
An absolutely fantastic experience, it all went smoothly. The best price and no short cuts in customer service. The Instagram chat is instant and help resolve my concerns. The whole process went smoothly. I would highly recommend and would definitely use again and recommend to friends and family you need a PCR travel fit test

Resposta da BioGrad Diagnostics
Jackie was very welcoming and friendly. During my test she explained everything very thoroughly and made the process quick and easy.

Resposta da BioGrad Diagnostics
Like to say thankyou to bootle branch very polite and helpful
Everything run smooth
Will go back there if needed to use again quick and easy

Resposta da BioGrad Diagnostics
Ordered the pcr on Monday night. It arrived Wednesday. Sent back Wednesday and result Thursday evening! Can’t complain at all. Excellent, fast service

Resposta da BioGrad Diagnostics
Good customer service, got my result same day.

Resposta da BioGrad Diagnostics
Delivery comes per 6 days , but in a page writing 24 h . Test answer per 3 days .
Sorry boys its ridiculous.

Resposta da BioGrad Diagnostics
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