I’ve had a great experience with my Bip credit card. The app is really easy to use, making it simple to keep track of my spending, payments and available credit. I like that everything is managed digi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
BIP Card Is Very Good , Convenient Card How many times I used in UK and Outside UK Been Very Happy , Quick and Efficient Respond from Customers Support Team I recommend for 100% for Everyone... Ver mais
A empresa respondeu
I've had the card about 5 years and it's been good. No transaction problems at all. I've paid in full every month and only ever used about 25% available of a £3,800 limit. My rating is in the excel... Ver mais
A empresa respondeu
This is just so simple application process took 5mins and the day to day management of the account is a piece of cake. There are a lot of useful tools to help you manage your card , with upgrades comi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.
Informações de contato
Reino Unido
- www.bip.credit
4,2
Muito Bom
2 mil avaliações
Pede aos clientes que avaliem
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Easy to use and very helpful when i…
Easy to use and very helpful when i needed the limit increased
15 de agosto de 2024
Resposta da Bip
Hi Mary, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Locked out of account no help ANXIETY
So , been with BIP since I was 18 and never missed a payment , pretty top customer tbh , but recently I’ve had my account blocked because I forgot my code due to using my Face ID most of the time , so when Face ID didn’t work I got blocked for wrong password entered , that’s all well and good right? But I called up, guy was really nice however he didn’t know how to help me un block my account as at the moment it’s just taking me in a loop of resetting passcodes and still being locked out , so he transferred me to another guy who also didn’t know how to help , said he’d raise it and I d get a call back later , heard nothing since, anxiety is at an all time high because of it I just wanna be able to see the numbers on the app so I can work out my financials for the next month with pay day coming up. If an admin is on here please please help
22 de julho de 2024
Avaliação não solicitada
Resposta da Bip
Hi Dom, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (Need Help > Message the Bip Team) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. best, Elan
The company don't want to refund money…
The company don't want to refund money from scam companies who don’t give you the goods you are asking for. They are no better than a scam themselves
11 de julho de 2024
Avaliação não solicitada
Resposta da Bip
Hi Claire, we're sorry to hear that you've been victim to a scam. Please call us on 0330 838 0115 and we can look in to this for you. best, Elan
BIP will damage your credit score
AMEX offered me a credit limit over £30,000 due to my consistent credit payments and salary increase over three years in the UK. Meanwhile, despite several requests, BIP only approved a limit of £2,500. BIP will damage your credit score, don't use it.
1 de junho de 2024
Avaliação não solicitada
Resposta da Bip
Hello Tomahawk Ren, thanks for your feedback. I am sorry to read that you're dissatisfied with your credit limit. You can review your limit increase preferences online by signing in and going to Account Settings > Credit Limit Preferences. You can also check for any limit increase offers at any time by going to My Card > Credit Limit Increases.
If you wish to discuss this further, then please get in touch with us via our app by going to:
More > Help & Support > Contact Us > Contact Details or by calling 0330 838 0115. Best, Audrey
Bip's interest rates are now…Penal
Bip's interest rates are now ridiculous. My credit rating is spotless, but I am now charged about 36.65%. Even though I always pay more than the minimum payment.
So I decided to transfer the balance to one of my far lower interest rate cards.
Can't be done. Bip do not allow this, which means that I have to pay whatever interest rate they want. I wouldn't care so much if the rate hadn't gone up more than the B.O.E. interest rate.
So get this "card" assuming that the interest rate is a teaser.
Or, do as I am doing. Increase your payments as much as you can so you deprive them of the amount of interest they were expecting.
On the plus side, the app is ok, and customer service is fine. No help at all, but they do at least make the effort if you are specific about what you want sorting.
And they are always polite, so be polite back.
I used to be a mortgage underwriter and trust me, if a customer started shouting at me, their application went to the bottoms of the pile.
Thank you for reading this
19 de maio de 2024
Avaliação não solicitada
Resposta da Bip
Hi Ishtiaq,
Thank you for taking the time to leave us a review. I would like to thank you for your feedback as we are always working to improve and develop our services, and customer experience is at the heart of this.
Best,
Stephanie.
I am disgusted you took over £400 pound…
I am disgusted you took over £400 pound out of my account which is double my usual payment . I've paid regularly not missed a payment if you lowered your interest people wouldn't be over there credit limit . Won't be using you again not with your interest rates .
8 de maio de 2024
Avaliação não solicitada
Resposta da Bip
Hi Jean, I am sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (Need Help > Message the Bip Team) at your next convenience. The team will have full access to your account and will be happy to help. Best Wishes, Chris.
Quick and easy app
Never had any major issues and quick to respond and answer any queries. App is easy to use
22 de abril de 2024
Avaliação não solicitada
Resposta da Bip
Hi Jon, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
My favourite credit card
Amazing experience with Bip. Straight forward, no hidden fees, credit available to you straight away. Don’t hesitate!!
25 de março de 2024
Resposta da Bip
Hi Rena,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie.
Very good service and efficient
25 de março de 2024
Resposta da Bip
Hi Carl,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Thanks, Julie.
Excellent service
25 de março de 2024
Resposta da Bip
Hi Mrs. New, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
I’ve only had a good experience with…
I’ve only had a good experience with Bip, easy to use and easy to pay back.
When I have had any issues I have spoke to someone and had it resolved asap.
25 de março de 2024
Resposta da Bip
Hi Elaine, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Resposta da Bip
Hi Seyed, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Best, Elan
Resposta da Bip
Hi Marcin,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Thanks, Julie.
Resposta da Bip
Hi Susan, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Rubbish customer service
Was ok for a while but I paid my payment before 19th as statement said then on 1st of next month paid a lump some off to be told a week later they want another payment because they processed it on last months because they do statements on 1st, decreased my credit twice and effected my credit rating when id actually paid more and on time compared to other lenders also meant next payment was 3 times bigger than should have been I can only say they are profiteers and avoid other lenders are much more helpful and as Martin lewis reported these are terrible with customer service
15 de março de 2024
Avaliação não solicitada
Resposta da Bip
Hi Anthony, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (Need Help > Message the Bip Team) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.
Very easy to use good service...helped…
Very easy to use good service...helped my credit rating
11 de março de 2024
Resposta da Bip
Hi Christopher, Thank you so much for the lovely review!
We're glad to learn that we were able to help you build your credit score. Keep up the good work 😊 Best, Elan
Resposta da Bip
Hi Karl,
We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊
Many thanks, Julie.
Resposta da Bip
Hi Rashid, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Allways handy as all you have to carry…
Allways handy as all you have to carry is your phone only drawback is pay at the pumps that take a card
5 de março de 2024
Resposta da Bip
Hello Martin. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. Thanks for your rating! Best, Audrey
Resposta da Bip
Hi Dave, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
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