I’ve had a great experience with my Bip credit card. The app is really easy to use, making it simple to keep track of my spending, payments and available credit. I like that everything is managed digi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
BIP Card Is Very Good , Convenient Card How many times I used in UK and Outside UK Been Very Happy , Quick and Efficient Respond from Customers Support Team I recommend for 100% for Everyone... Ver mais
A empresa respondeu
I've had the card about 5 years and it's been good. No transaction problems at all. I've paid in full every month and only ever used about 25% available of a £3,800 limit. My rating is in the excel... Ver mais
A empresa respondeu
This is just so simple application process took 5mins and the day to day management of the account is a piece of cake. There are a lot of useful tools to help you manage your card , with upgrades comi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.
Informações de contato
Reino Unido
- www.bip.credit
4,2
Muito Bom
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Bip
Hi Emil,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie.
Above and Beyond
Fast, fear, above and beyond!
Easy to deal with the app!
Friendly staff always ready to help!
Always in touch!
17 de outubro de 2024
Resposta da Bip
Hi Erol,
We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊
Thanks, Julie.
Bip is a great online credit company
Bip has given me the freedom to use my money and buy things and pay later , they have been a very useable online credit company , and as long as you pay your monthly payments they are generous with there credit limits
17 de outubro de 2024
Resposta da Bip
Hi John, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Nice I like it
17 de outubro de 2024
Resposta da Bip
Hi, Thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
My experience of bip they are…
My experience of bip they are trustworthy.
Very reliable.
I am grateful to them because my credit wasn't good.
But they gave me a chance to improve my credit score.
And obtain credit.
Their offer was great and affordable.
10 de outubro de 2024
Resposta da Bip
Good Afternoon, Rosaline,
Thanks for taking the time to share your experience, and we're very happy to hear that Bip's been able to help!
- Kenith
Resposta da Bip
Hi Kerry,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Thanks, Julie.
Poor services
Locked out account - cannot access any information. Call the support line and no one ever answers. Been trying 4 months now.
Did not change any details and call the numbers and it dials off.
8 de outubro de 2024
Avaliação não solicitada
Resposta da Bip
Hi Rebecca,
I do apologise that when you attempted to contact us you were unable to get through to an agent. At times we may experience higher than anticipated call volumes, and we may not be able to answer the call as quickly as we would like to. Please be assured that we are working hard to get this resolved and ensure all customer calls are answered as quickly as possible.
Please can you reach out to our Customer Service team on 0330 838 0115 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Best,
Stephanie.
Easy to use, convenient and quick, now I just want to close it off...
I've found bip to be a very easy to use app. The credit feels fair although it's difficult to get out of. They keep increasing my credit for some reason but I'm trying to not use it whenever possible. They say they only do this if they think it's right for you so it doesn't feel overly predatory but it is a little, however you can opt out of it if you don't want an increase.
When paying on direct debit I'm usually happy but occasionally I might want to pay early and if it's too close to the direct debit day it isn't calculated in time so you end up paying your direct debit plus your early contribution. I found it best to pay at least 2 weeks before a direct debit to avoid any doubled fees if that's what you are needing.
Overall, the app is easy to use and I've had no trouble so far after a few years using them. All I want now is to stop using them though because I just want out of the credit and to close it off.
3 de outubro de 2024
Resposta da Bip
Hi Simon, Thank you for taking the time to leave us a positive review. Due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. Best Wishes, Chris.
Resposta da Bip
Hi Barry, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Resposta da Bip
Hi Peter, we do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Easy transactions
12 de setembro de 2024
Resposta da Bip
Hi Ces, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Resposta da Bip
Hi Narinder, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Resposta da Bip
Hi Lynn, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Really easy to use
Really easy to use, customer service is excellent also. Great app.
29 de agosto de 2024
Resposta da Bip
Hello Wesley. Thanks for leaving a review. It's fantastic to hear that you've had a positive experience with us. Best, Audrey
Resposta da Bip
Hi Sharon, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Brilliant cardless card easy to use…
Brilliant cardless card easy to use great interest rates been using it for about 2/3 years now love it . Honestly it's a for credit building thanks BIP
22 de agosto de 2024
Resposta da Bip
Hi Roxanne, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
Your interest rate is too high
22 de agosto de 2024
Resposta da Bip
Hi Sonia, I would like to thank you for your feedback, as we are always working to improve our services. Best, Elan
Excellent and recommended for two…
Excellent and recommended for two reasons:
1. Don't need to carry a card.
2.They freeze your card if on credit limit stopping you going over and incurring charged.
22 de agosto de 2024
Resposta da Bip
Hi, Thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Resposta da Bip
Hi Gary,
We’re happy to hear you’re enjoying our services!
Best,
Stephanie.
Brilliant customer service
Brilliant customer service, easy to use. App super easy to navigate, the only thing is there is no physical card
15 de agosto de 2024
Resposta da Bip
Hi Lily, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Best, Elan
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