Birchall Blackburn Law Avaliações 

1.314
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I used Birchall for the selling and purchasing of my home, Natalie Earley and her team were brilliant, they kept me updated every step of the way, and always answered any questions that I had promptly... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Conveyancing for a property purchase. Paid extra £400 to have Birchall Blackburn prioritise my purchase of an empty property. I was actually quite shocked about how poor they have been. I have bought... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The conveyancing team at Birchall Blackburn Law were extremely helpful during our sale process. (we had never sold a property before!) They kept us well informed throughout, via email and phone... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As a first time buyer who was comfortable online and with digital portals, it was excellent. If you're someone who needs or wants a more personable or face-to-face experience, then perhaps not for y... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Escritório de Advocacia

Escrito pela empresa

We are specialists in all types of claims and compensation. No win, No fee. Call today 0800 614 722.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(1.314)

149 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thank you for your help.

Thank you for your final invoice.

Thanks for all your help and all your hard work to comple this transaction.

I know its not been easy and I appreciate your perseverance.



Take care and keep doing what you do.

17 de março de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Peter,
Thank you for your five-star review - we really appreciate it. We've made a request for more information so we can find out who worked on your case and let them know about your kind words.
Many thanks,
Birchall Blackburn Law

Avaliado com 1 de um total de 5 estrelas

Waiting to get through remortgage since…

Waiting to get through remortgage since last four months. Nightmarishly frustrating to deal with them because hardly pick up the phone or reply to your email. Instead of giving solution and guidance, waste time and delay things completely unnecessary. Won’t be coming back in future.

22 de março de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Hetal,
We're sorry to hear about your experience. Please do get in touch with our Client Services team at enquiries@birchallblackburn.co.uk, and we can discuss your case.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Great Service from Birchall Blackburn…

Great Service from Birchall Blackburn Solicitors (Preston Office) when selling my house in Failsworth Manchester.
Special mention Jennifer Darwin and Dilpreet Mathauda who I dealt with providing a smooth process to completion.

20 de março de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Les,
Thank you so much for your lovely review. We'll make sure to let Jennifer and Dilpreet know how happy you are with the service - they'll be over the moon.
Many thanks,
Birchall Blackburn Law

Avaliado com 1 de um total de 5 estrelas

Terrible experience with the firm

Terrible experience with the firm. Purchase dragged on for 6-7 months and then they had the cheek to charge extra for simultaneous exchange and completion. Constantly blaming the seller's solicitors, not communicating, not expecting responsibility.

2 de março de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi there,
We're so sorry to hear about your experience. Please contact our Client Services team at enquiries@birchallblackburn.co.uk, and we can discuss your case.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Well

Well, I'm an overseas seller so I appreciated the help in the sale, being rather remote from the process.
I've never done this (in UK) before so everything was new to me. All seems pretty straightforward now. I knew I was in the hands of professionals so never had any worries, just a process I was unfamiliar with. All the people in the office I dealt with were great.

16 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hanna & Ellie have been amazing!!!

17 de março de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Benjamin,
Thank you ever so much for your lovely review. We've forwarded your kind words on to Hanna and Ellie - they are over the moon to hear how happy you are with the service.
Best wishes,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

A team of professionals that are…

A team of professionals that are attentive to detail and very approachable

13 de março de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Luminita,
Thank you for your five-star review - we really appreciate it. We can't locate your case on our system, so we've made a request for more information. This is so we can let your solicitor know how happy you are with the service.
Best wishes,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

We had a great experience with the…

We had a great experience with the company. The staff in charge was on top of every activity relating to our property purchase. She was excellent in terms of communication and liaising with other parties involved in the purchase and this helped with early completion.

16 de março de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Dorcas,
Thank you for your glowing review. We've passed your kind words on to the team - they're delighted to hear how pleased you are with the service.
Best wishes,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Helpful staff.

13 de março de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Ramzy,
Thank you so much for your five-star review. We've put in a request for more information on Trustpilot so we can find out who your solicitor was and let them know you're happy with the service.
Best wishes,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Mill Court Roach Bridge

We sold 8 properties together with 8 different buyers solicitors. Birchall Blackburn solicitors were efficient and prompt in their responses to queries.

11 de março de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Charles,
Thank you ever so much for your kind words. We've requested more info on Trustpilot so we can find out which solicitor you worked with and let them know how delighted you are with the service.
Best wishes,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Our family Trusted family solicitors for over 40 years – thanks to Hanna Smith and her Team

Our family and businesses have been using Birchall Blackburn Law for around 40 years, and the service has always been excellent. Over the last five years, Hanna Smith and her team have personally looked after us and have consistently gone above and beyond to help with anything we’ve needed.

We mainly use them for sales, purchases and leases, and the service is always professional, efficient and very supportive. They make what can often be stressful situations much easier to deal with, and communication is always clear and prompt.

It’s reassuring to know we have a legal team we can trust and rely on. I wouldn’t hesitate to recommend Birchall Blackburn Law to anyone looking for knowledgeable and dedicated solicitors.

A big thank you to Hanna Smith and the whole team for their continued hard work and support.

10 de março de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Aaron,
Thank you for your wonderful review. We'll make sure to pass on your kind words to Hanna and the team. They will be delighted to hear how happy you are with the service.
Best wishes,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

5-Star Review for Jesfemi Umanah

I would like to express my heartfelt compliments to Jesfemi Umanah for her outstanding professional conveyancing service over the past six months. She supported me through the successful completion of two property sales, and her expertise made the entire process smooth and stress-free.
Jesfemi is consistently polite, cheerful, and pleasant to communicate with. Her friendly phone manner and proactive follow‑up always gave me confidence that everything was well taken care of.
I truly appreciate her dedication and professionalism.
All in all, highly recommended.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Siu,
Thank you so much for your lovely review! We'll make sure to pass your kind words on to Jesufemi - she'll be over the moon.
Best wishes,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Very Happy with the service I received

I was selling a property and purchasing a new one at the same time . The solicitors kept me fully up-to date with the progress of both and if I even needed any information or advise Bradley was more than happy to help . My sale and purchase went through very quick with no problems at all , solicitors move fast to keep every one in the chain happy . Very pleased with the service I received , Thanks

4 de março de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi there,
Thank you for your lovely review. We've put in a request for more information from you so we can let Bradley know which case this relates to. We hope that's OK.
Best wishes,
Birchall Blackburn Law

Avaliado com 1 de um total de 5 estrelas

Worst experience with Birchall Blackburn Law

My experience with Birchall Blackburn Law was very exhausting. From the start, I never felt welcomed as a client or valued; it often felt like we were being served as a favor rather than a paying customer. The team’s attitude was frequently rude, and there was a significant communication gap. It was nearly impossible to reach our solicitor, and updates were scarce. Note that it was chain free transaction, freehold property, but it took almost 3 months to complete after taking priority service.
The work was slow, which forced us to pay for priority service to actually get responses and progress. Even then, while things improved slightly, the delays caused frustration with our buyer, and we only managed to complete the deal by chasing the solicitor and involving the estate agent.
I would only recommend Birchall Blackburn Law if you have plenty of time, can pay for priority service (£480 extra approximately), or don’t mind receiving very few updates. Overall, the service was poor and stressful.

Note the priority service costed as an extra £480 which was completely wrong to take. We had to give in to their demand so that the file could move forward, otherwise the deal would have fallen through.

Update: The client service team looked into my dispute, they took the full 8 weeks and responded on the last day of the 8 week timeline which was hugely expected. The completely rejected my complaint and are not willing to refund my priority service charge. I have continued to dispute the £480 fee that they charged wrongly. If they continue to be dismissive of my compliant, I will be proceeding this dispute to the Legal Ombudsman.

2 de setembro de 2025
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Arjun,
We're sorry to hear about your experience. Please get in touch with our Client Services team at enquiries@birchallblackburn.co.uk and we can discuss your case with you.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Great professional service

Great professional service and a positive outcome. Would highly recommend. Thank you.

6 de março de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi there,
Thank you for your glowing review. We've put in a request for more information from you so we can find out which case this relates to and which solicitor to notify.
Best wishes,
Birchall Blackburn Law

Avaliado com 1 de um total de 5 estrelas

Not a smooth experience.

The conveyancing team lacked the communication and reliability we expected. Updates were infrequent, emails went unanswered, and we were left in the dark for most of the process. My step brother had to repeatedly follow up to get essential information. Not a smooth experience.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Ray,
We're ever so sorry to hear about your experience. Please contact our Client Services team at enquiries@birchallblackburn.co.uk as we'd like to discuss your case.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Excellent service …

We have been delighted with the service and the running smooth of the house sale.
Our trainee solicitor Dilpreet Mathaude was very professional, helpful and was more than happy to help and answered emails very promptly.

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Christine,
Thank you for your incredible review. We'll make sure to let Dilpreet know how happy you are with the service. We hope to work with you again, should you need our services in the future.
Best wishes,
Birchall Blackburn Law

Avaliado com 4 de um total de 5 estrelas

A very happy family!

We are so so pleased to have been put in touch with Ben and the team at Birchall. The process was long but this was unforeseen and even Ben said it usually happens much faster. The app for completing tasks made us feel like we were really part of the team and it was fun ticking off the to do list.
Our only constructive criticism would be about their email replies. I would have preferred them to have felt more personal rather than one sentence. Of course it was stating the facts of what we needed to know. But I would have felt even more secure if they had more detail.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Carloyn,
Thanks for your review - we'll make sure to pass your kind words on to Ben and the team. They will be so pleased to hear how happy you are with your experience with the service.
Best wishes,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Excellent and efficient

I’ve worked with Birchall twice now - for my own property purchase and my parents purchase then sale. I have found them to be really responsive to clients. Their portal makes transactions feel secure and managed. We were assigned to Farhana. She was experienced and knowledgeable (and patient!). She’s an exceptional communicator - my parents and I were able to get the information needed quickly and efficiently any time we had a question. We didn’t deal with others in the team often but when we did, they were great too!

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Shani,
Thank you for your amazing feedback. We'll pass this on to Farhana - she'll be over the moon to hear how happy you are with the service.
Best wishes,
Birchall Blackburn Law

Avaliado com 1 de um total de 5 estrelas

Do not use these solicitors. 1 star is too many for them

I wrote a review for this firm of solicitors which I accidentally deleted when I received their reply to my first review which I was trying to edit. Their service on our conveyancing was appalling. They did not respond to messages on the phone. They did not respond to simple questions. They failed to understand clear instructions. When I wrote my first review I said that they did not deserve 1 star. Since then they failed to look after our money properly by distributing the sale funds incorrectly. But for the good relationships between us , the vendors, this would have been really serious. Please go elsewhere with your conveysncing business. I hope trust pilot will now check out the 5 star reviews of them.
We await the results of their formal complaints process with no great expectations.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Sarah,
We're sorry to hear about your experience of our service. Please get in touch with our Client Services team at enquiries@birchallblackburn.co.uk so we can discuss your case with you.
Many thanks,
Birchall Blackburn Law

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