Black Katz Avaliações 

440
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been using Black Katz for years. Zia is an exceptional leader of the Kentish Town branch - he is great at renting properties, finding the right people for you, and is generally just such a safe... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'm extremely pleased with the service provided by Black Katz, and I'd like to especially mention Erika and Aidan, who assisted me with my apartment search and the entire move-in process. They were ve... Ver mais

Avaliado com 5 de um total de 5 estrelas

Black Katz have been really helpful in finding a nice property quickly. We approached them looking for something very specific and Tom was able to show us two beautiful properties in our desired area... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

My daughter and her friends moved out of a Black Katz managed property in SW2 in mid September at the end of their tenancy. They still have not had a penny of their deposit returned to them. Despite... Ver mais

Detalhes da empresa

  1. Dinheiro e Seguros

Escrito pela empresa

We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs. We began in 1992 and now have teams in offices throughout London. The size and success of our service results in our letting a property every 100 working minutes! Black Katz is accredited by Safe Agent - a Government backed accreditation scheme which offers peace of mind to landlords and tenants through the knowledge that the firm they are dealing with offers clearly defined levels of customer service.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

440 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(440)

32 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Black Katz never lets me down - thank you Tehya

I have been working with Black Katz for many years now and have always found them to be helpful, friendly and efficient. I want to thank my most recent point of contact (for recent I mean the past couple of years!) for her help with all of my queries and to wish her well in her new role within Black Katz.

3 de setembro de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you Nicholas for your lovely 5 star review we really do appreciate it Kind Regards The Black Katz Team

Avaliado com 5 de um total de 5 estrelas

My kitchen sink was clogged

My kitchen sink was clogged, and Tehya Muramoto was very helpful to me. She responded quickly and resolved the issue promptly."

3 de setembro de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you Juntao so glad Tehya helped and resolved your issues promptly Kind Regards The Black Katz Team

Avaliado com 5 de um total de 5 estrelas

Gabriel the agent was very nice and…

Gabriel the agent was very nice and kind with us,

Took his time to explain everything needed.

27 de agosto de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you Jacob for your 5 star review we really do appreciate it Kind Regards The Black Katz Team

Avaliado com 5 de um total de 5 estrelas

Maintenance Manager is a star

Ally the Maintenance Manager was an amazing help with co-ordinating some of the issues we've had with appliances and safety issues in our apartment. She responded promptly to my emails and was happy to chase our landlord and contractors! Very happy with our communication!

22 de agosto de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you Patsy for your 5 Star Review we really do appreciate it. Kind Regards The Black Katz Team

Avaliado com 5 de um total de 5 estrelas

Very pleased with the service !!

I was assisted by Thomas and Gabriel. They were extremely helpful, very approachable and friendly, generally went above and beyond. I highly recommend this agency and would definitely come back.

16 de agosto de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you for your lovely 5 star review much appreciated From the Black Katz Team

Avaliado com 5 de um total de 5 estrelas

Alessandro was excellent at assisting…

Alessandro was excellent at assisting with the rental process. The process was easy to understand and very quick.

15 de agosto de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you for your 5 star review glad for Alessandro helped you in getting your new flat, hope the move went well and good luck in your new home From The Black Katz Team

Avaliado com 5 de um total de 5 estrelas

Jonny was excellent and very helpful…

Jonny was excellent and very helpful and efficient in the taking us through the process of is signing

31 de julho de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you for your 5 star review glad Johnny helped through the process on getting a flat good luck in your new home The Black Katz Team

Avaliado com 5 de um total de 5 estrelas

Johnny was very helpful in finding my…

Johnny was very helpful in finding my friend Elle and I a flat despite the busy and demanding market for student properties in London. We appreciate his support throughout the process.

6 de julho de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you Layla for your 5 star review good luck in your new home From The Black Katz Team

Avaliado com 5 de um total de 5 estrelas

Great experience - thank you Johnny!

Johnny was incredibly helpful throughout the process of getting our new flat. He has given us valuable guidance and timely replies, which made the process much smoother and pleasant. We would recommend Black Katz Lettings to anyone looking for a flat as it has been a great experience for us so far.

10 de julho de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you for your 5 star review glad Johnny helped you in getting your new flat, hope the move went well and good luck in your new home From The Black Katz Team

Avaliado com 5 de um total de 5 estrelas

Johnny was great

Johnny was great - very helpful
And efficient.

24 de julho de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you for your lovely 5 star review From The Black Katz Team

Avaliado com 5 de um total de 5 estrelas

Very helpful!

I was privileged to have been associated with Johnny during my apartment selection process. He was very helpful in getting across my conditions to the landlord and facilitated a smooth letting process. I highly recommend him as an agent.

29 de julho de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you for your lovely 5 star review From The Black Katz Team

Avaliado com 5 de um total de 5 estrelas

Amazing experience!

Molly and her team are incredible and so helpful. Molly has gone above and beyond to fight out corner (without us even knowing) and liaised with our landlord until they came to an agreement that was affordable for all parties, which then enabled us to stay in our property when our landlord wanted to sell at short notice and we were frantically looking for a new home. I have rented over 20 properties and I have never encountered someone with such great communication, who is also friendly and really looks after us. Any queries we have, she is straight on it and an agent like this is very rare to find, especially in London. Thanks Molly! ❤️

30 de julho de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you Georgia for you lovely 5 star review for Molly much appreciated. From the Black Katz Team

Avaliado com 5 de um total de 5 estrelas

Tehya Muramoto

Tehya Muramoto, very helpful sorting out maintenance issues.

16 de julho de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you for your lovely 5 star review so glad Tehya sorted out your maintenance issues Kind Regards Black Katz Team

Avaliado com 5 de um total de 5 estrelas

Great company and very user friendly

Great company and very user friendly! Fast replies and beginner friendly, Johnny (Agent) was really understanding and reliable! Erika also, very helpful with the property move in.

12 de junho de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you Dre for your 5 Star Review glad Erika helped you through your move in. Good Luck in your new home

Avaliado com 5 de um total de 5 estrelas

Black Katz really did a good job at…

Black Katz really did a good job at helping me find a flat to rent pretty smoothly and stress-free. Sam’s expertise, professionalism and friendliness really made me enjoy during the searching and viewing.

19 de julho de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Many thanks for your review
Really pleased you were happy with the service from the Black Katz Team

Avaliado com 5 de um total de 5 estrelas

helpful and responsive

Johnny was very helpful and responded immediately, which made our process of securing a house smooth and easy. Would use Black Katz again thanks to the great team.

10 de junho de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Many thanks for 5 star review much appreciated from the Black Katz Team

Avaliado com 5 de um total de 5 estrelas

The team were fantastic

The team were fantastic! We were beginning to loose hope on finding somewhere but black Katz pulled through! The team of Tom, Johnny and Aiden were amazing in getting everything sorted!

15 de julho de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Many thanks for your 5 star review Hannah
Really pleased you were happy with the service from the Black Katz Team

Avaliado com 5 de um total de 5 estrelas

Tehya restored our faith in humanity..

I've been renting with this agency for 6+ years now and while it started off good there were definitely quite a few issues along the way.. Most was due to a particularly difficult landlord, but the agents we had back in the day were also lacking basic communication skills and just seemed uninterested in helping.

However in the last year or so there seem to have been a few changes in their management teams and all the newly appointed people we've dealt with since have been quite helpful. Most of all we're grateful for having Tehya appointed as our maintenance agent at the time because our experience completely changed since dealing with her! She's incredibly friendly and kind, she really makes you feel understood and leaves you with the impression that she's taking your issues to heart. And what's more - she actually acts on it, keeps her word, gets back to you when she says she would, does what she needs to do without having to be chased up, goes the extra mile in trying to help you & never leaves you feeling like you're in the dark or lacking support.

Thanks to Tehya all the maintenances issues and general enquiries we had since she took over were sorted out smoothly and quickly & that included some unusual situations and changes of circumstances in our letting that would have been a nightmare to deal with if not for her help. Despite the fact our landlord just let us know he'll be selling the property after all, she saw everything through right to the end and even gave us guidance on finding another property in the near future. And because of her I'd confidently continue renting with BlackKatz as I have faith the company is moving in the right direction.

I truly hope more people like her join the team and they are all appreciated and recognized for their work ethic and general human decency! Thank you 🙏

17 de julho de 2024
Avaliação não solicitada
logotipo da Black Katz

Resposta da Black Katz

Thank you for your amazing 5 star review Kind Regards Black Katz Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais