I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... Ver mais
A empresa respondeu
The Jacket sent is fine but they delivered it in just a plastic bag. One layer of not very thick plastic. It’s an expensive foam filled lightweight jacket that could have easily been damaged. Not suit... Ver mais
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We went to Blacks shop in North St Brighton today and were politely met by Jude as my wife wanted to get some new hiking boots. Benn took over as Jude went to lunch and he was extremely helpful and a... Ver mais
A empresa respondeu
5 star service from Jude, who knows his product range, inside and out. I arrived 5 mins before store closing and he still gave me his time, positive energy and enthusiasm which was really app... Ver mais
A empresa respondeu
Escrito pela empresa
8-9 North Street, BN1 1EB, Brighton, Reino Unido
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Another outstanding customer service in the Blacks shop in Brighton! Mike was extremely knowledgeable and he took his time to measure my feet. I have learned that one of my feet are half size bigger and I have been wearing the wrong size for my walking boots. Therefore, after trying few different pairs, Mike offered me a great pair of Scarpa walking boots.
Exceptional customer service! I will definitely return again and recommend this shop and their staff to anyone!
PS: I will like to mention Jude too, which kindly has helped me on a different occasion. As well as the lovely representative at the till, which I don't know her name. She helped me to replace a different pair of walking shoes.

Resposta da Blacks - Brighton
I tried to buy a model of shoes but there was no right size. Lily was very patient and helpful and finally I found another style that fit me.

Resposta da Blacks - Brighton
Excellent service from Harry

Resposta da Blacks - Brighton
I had a boot fitting session with Mike, he was absolutely amazing. His depth of knowledge on all things hiking was impressive. He is super friendly and helpful. I walked away very happily with great boots and insoles to help my feet when walking.
The rest of the staff were also very sweet and helpful.
If you are looking for new boots ask for Mike!!

Resposta da Blacks - Brighton
Mike and team were really helpful. 😊thank you

Resposta da Blacks - Brighton
I recently bought a Rab down jacket from Blacks in Brighton, and I have to give a shoutout to Mike. His expert knowledge was impressive and really helped me make an informed decision. He answered all my questions and provided great advice on the best jacket for my needs. Thanks to Mike, I left the store feeling confident in my purchase. Highly recommend seeking him out for any outdoor gear needs!

Resposta da Blacks - Brighton
A huge thanks to Soraya at Blacks in Brighton who could not have been more helpful. She really went out of her way and clearly knew her stuff. We both bought a new pair of Merrells and she was spot on with her advice. I hope she tries out the walks we suggested (and the roast afterwards ☺️) So nice to meet such a lovely salesperson.

Resposta da Blacks - Brighton
Went into the Brighton branch of Blacks looking for a Berghaus waterproof jacket to link up with a fleece I bought earlier in the year. Eloise served me and showed me the colour options available and then put my existing fleece together with the new waterproof. Explaining how the 2 way zips & clips all went together. Very helpful but no pressure. Thank you

Resposta da Blacks - Brighton

Resposta da Blacks - Brighton
Was in the market for a new waterproof jacket - Magda & Eloise were very knowledgeable about the products and helped me choose the right jacket.

Resposta da Blacks - Brighton
Really lovely staff who were very helpful.

Resposta da Blacks - Brighton
Got some fantastic advice from Mike on a new headtorch. Had phenomenal expertise and was happy to share and make sure I got what I really needed. Thanks for a great experience!

Resposta da Blacks - Brighton
I was served by Jude back in august. He was really helpful over the phone and in person.

Resposta da Blacks - Brighton
Fantastic welcome and lots of help from Soraya while I tried on walking boots. She was friendly and super helpful.

Resposta da Blacks - Brighton
Excellent advice from Alina, who is very knowledgable. We needed a lot of cold weather gear for a trip to Antarctica! There is such a lot of great gear to choose from.

Resposta da Blacks - Brighton
Just to say that Eloise was increíble. I have a long list of items to buy for a trip to Iceland and she was willing to helping me out from the moment I asked her till the purchase of the items. She was kind, friendly and so patient. She went through every item and came up with alternatives and suggestions if the item was not in stock. She has made such a difference today . I am a very happy customer thanks to her. She is great

Resposta da Blacks - Brighton
Anastasia was extremely helpful and very, very patient . She gave good advice and was very knowledgeable about the products.

Resposta da Blacks - Brighton
Good service and excellent range.

Resposta da Blacks - Brighton
I was greeted by Blossom as I entered the store to try out some walking shoes. She was very helpful and remained cheery and polite throughout my visit, even when I asked to try on the 9th pair of shoes!
Great service - thanks very much Blossom

Resposta da Blacks - Brighton
Soraya was very helpful and friendly and helped my wife choose the right to walking shoes for her. Muchos gracias Soraya.

Resposta da Blacks - Brighton
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