I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... Ver mais
A empresa respondeu
The Jacket sent is fine but they delivered it in just a plastic bag. One layer of not very thick plastic. It’s an expensive foam filled lightweight jacket that could have easily been damaged. Not suit... Ver mais
A empresa respondeu
We went to Blacks shop in North St Brighton today and were politely met by Jude as my wife wanted to get some new hiking boots. Benn took over as Jude went to lunch and he was extremely helpful and a... Ver mais
A empresa respondeu
5 star service from Jude, who knows his product range, inside and out. I arrived 5 mins before store closing and he still gave me his time, positive energy and enthusiasm which was really app... Ver mais
A empresa respondeu
Escrito pela empresa
8-9 North Street, BN1 1EB, Brighton, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Walked in clueless and overwhlemed and with Harry’s help left feeling like I had all I needed for a great traveling experience in Peru! Harry Listened to my needs and worries and found the perfect blend of function and budget! Feel like I got true value with no pushy sales pitch! Harry, you’re the man! Thank you!
Tam

Resposta da Blacks - Brighton
The team in Brighton were really knowledgeable and keen to help!

Resposta da Blacks - Brighton
I have just been into my local Blacks in Brighton to get some expert advice. Henry was really helpful and very knowledgeable. Great customer service.

Resposta da Blacks - Brighton
I had a fantastic experience at Blacks. My son was unsure about which shoes to buy for camping, and Harry, the manager, was incredibly helpful. He provided knowledgeable advice and took the time to ensure we chose the right pair. Harry was so kind, supportive, and professional throughout our visit. Thanks to his assistance, my son is really happy with his new shoes, and I’ll definitely be coming back to this store. Highly recommended!

Resposta da Blacks - Brighton
Excellent, cheerful and attentive service from Eloise this morning. My first visit to a Blacks for five years after a poor experience at a different branch but it now looks as though I'm back to Blacks.

Resposta da Blacks - Brighton
Firstly at Blacks served by Ben, He went above and beyond to make sure we got the exact merchandise that we needed.
Secondly at your other store North Road. Henry was extremely helpful and made our purchase very satisfying
Thank you Blacks

Resposta da Blacks - Brighton
My brother in law was served by Harry, the manager, and his service was impeccable. Sooo much information , knowledge and humour was just superb. We learnt such a lot from him. Such good advice I every which way

Resposta da Blacks - Brighton
Harry was fantastic - thank you so much for all the help today. I felt silly having to return the item I had purchased online, and was pleasantly surprised by the smooth returns process. Even better - after a relaxed and knowledgeable conversation about other tent options Harry helped me find a much more suitable alternative!

Resposta da Blacks - Brighton
Great service from Benn - knowledgeable, helpful and friendly to ensure we got the right walking boots to meet our requirements.
Thank you!

Resposta da Blacks - Brighton
MAGDA at BLACKS NORTH ST , BRIGHTON was very helpful and supportive on a product exchange.
Excellent customer service, a great
asset to the company.
Thanks again for a great customer
experience.
Christos kiwi brighton

Resposta da Blacks - Brighton
Harry and the team were brilliant at helping me choose a new tent. They took the time to explain all the possible options
I would recommend visiting the Brighton store for all your camping needs

Resposta da Blacks - Brighton
Visited the store on Saturday morning to look at ruck sacks. Henry was excellent. Both knowledgeable and professional, he listened & guided to a ruck sack that fitted well with many features & good quality. The price was competitive & so the Osprey ruck sack was purchased in store. Thanks Henry.

Resposta da Blacks - Brighton
Quality products for good value. Was shown around the store by Henry who was extremely knowledgeable and helpful. He was able to give me valuable insight into a range of different products and overall improved my buying experience.

Resposta da Blacks - Brighton
Eloise was absolutely brilliant. Very polite, helpful, very knowledgeable and funny. The boots I was looking for were not in stock in the shop so she managed to ordered them from the Blacks website at a discounted price. I got them delivered the day after! Thank you!

Resposta da Blacks - Brighton
Excellent service. Joel was very knowledgeable and helpful, he patiently give us all information and guidance required to choose the right hiking boots for our needs.

Resposta da Blacks - Brighton
Great service from Soraya in Brighton who advised me on walking boots, a rucksack and waterproofs. There's 30% off everything at the moment, so it's a good time to shop there. Thanks for the great customer service.

Resposta da Blacks - Brighton
Freya and Jess were most helpful and patient when dealing with my wife and I.
So helpful that we ended up buying 3 pairs of walking shoes!!
Customer service is so important and both demonstrated it to perfection. Well done.

Resposta da Blacks - Brighton
Friendly staff that were happy to help with advice. First class customer service

Resposta da Blacks - Brighton
When buying ankle boots for an upcoming hiking holiday Mike was really helpful and knowledgeable. He listened to what I wanted and made recommendations which were well informed. He took the time to make sure the boots I tried on fitted and provided lots of tips on how to wear them based on different terrains and how to look after them. I would highly recommend going to him for advice!

Resposta da Blacks - Brighton
Harry was amazing! His knowledge is priceless, my Son was in need of some new walking boots, Harry took the time to understand his needs and gave great advice not just on the boots but recommended many other items for his trip we haven’t even thought about.
Happy Son, happy Dad

Resposta da Blacks - Brighton
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.