Blacks - Bristol Avaliações 

1.163
O TrustScore é 5 de um total de 5

5,0

71 The Horsefair, Broadmead, BS1 3JP Bristol, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.

Avaliado com 5 de um total de 5 estrelas

Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but becaus... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the righ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jake was so knowledgeable and couldn’t have been more helpful - we bought my husband and jacket and talked about suitable backpacks for my daughter. He offered alternatives and gave good detail of eac... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Loja de roupas desportivas
  3. Loja de bolsas e malas
  4. Loja de Artigos para Acampamento
  5. Loja de artigos de corrida
  6. Loja de Calçados

Sobre Blacks - Bristol

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contato

  • 71 The Horsefair, Broadmead, BS1 3JP, Bristol, Reino Unido

  • 01172 448566

5,0

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

5,0

Todas as avaliações

(1.163)

3.388 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Jake was really helpful and very…

Jake was really helpful and very experienced. He helped us find the best deal and we were in and out with a bargain in no time.

25 de maio de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I had to get some last minute boots for…

I had to get some last minute boots for a walking trip and had great service from James. Knowledgable, friendly and professional even while being very busy.

22 de maio de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Blacks walking shoes review

Jake was incredibly helpful and lovely, he gave excellent advice on the shoe best suited for me, had great knowledge of the stock too. Really listened to why I would be needing them and gave great advice and tips based off of that. Friendly and chatty, I would definitely go here again as he was so helpful.

18 de maio de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

James is a legend

I went in to pick up festival gear yesterday just before closing time, feeling a bit bad about asking so many questions so late on a Monday. The service was absolutely excellent, James was a real gem helping me find all the stuff I needed and making a couple of recommendations. Big thanks to James for the smiles and the chat

19 de maio de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful staff

Friendly and helpful staff. Was served by sue

16 de maio de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

An overall brilliant experience!

Josh gave me some very well needed expert advice on buying a pair of walking shoes for my summer hiking experience to Switzerland.

It was great to go into a shop and be advised on the footwear and socks that will serve my particular situation.

The rest of the team were very attentive, helpful polite and patient too.

Would highly recommend this sBlacks store if you live in Bristol or are close by!

15 de maio de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Amazing experience and advice

Both Josh and ollie were super helpful whilst i was looking for some new hiking shoes. Quickly came to a decision following their tips and advice. It just went so smooth and im so excited to start using my shoes. I really dont enjoy shoe shopping but this was the best experience i could have hoped for.

15 de maio de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful good advice.

Sue, the assistant in the Bristol store, was very helpful indeed as well as knowledgeable about the walking boots I was looking at. I was able to spend time trying out the boots in the store and ended up making a purchase.

12 de maio de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

All good 👍

Jack was really great recommending walking shoes. Always had helpful staff here :)

10 de maio de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Excellent service from staff both times I went to the store. Special thanks to Josh who went the extra mile helping me with a return.

4 de maio de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Had a fantastic experience in store…

Had a fantastic experience in store with helpful and super knowledgeable staff especially Josh who was super helpful and said about things that weren't 100% needed from the DofE kit list. Would definitely recommend and would definitely come back in the future for any purchases. Thanks for a good experience.

3 de maio de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great customer service from James

Great customer service from James - helped me select the perfect walking shoes. Friendly without being overly in-your-face

29 de abril de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service from James who gave…

Excellent service from James who gave me relevant advice on a raincoat and was friendly and polite

28 de abril de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent assistance by clerk 003 on…

Excellent assistance by clerk 003 on april 15th. Friendly, efficient and expertly! Well done!

15 de abril de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Well customer service was polite and…

Well customer service was polite and chatty willing to help. Can't find any fault will defo go back to blacks when visiting bristol.

25 de abril de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great customer service and advice…

Great customer service and advice shopping for a tent and outdoor clothes.

22 de abril de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Sue was very efficient and patient

Sue was very efficient and patient, providing me with a variety of shoes to try.

14 de abril de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I went to the check the cost of boots…

I went to the check the cost of boots for my son DoE and we were helped by Sue. She was knowledgeable, friendly and very helpful.
She kindly asked if we had a DoE card to apply further discount.
Very happy customer and great service.

14 de abril de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly and useful service

Friendly and useful service from Josh and James

31 de março de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Brilliant experience

Brilliant experience, went it to try on some bags for backpacking, had a rough idea of what I wanted but needed a professional opinion. James was fab talked us through everything we needed to consider and made the decision much more straightforward. Came home with the perfect bag!

26 de março de 2025
Avaliação não solicitada
logotipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais