I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.
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Veja o que dizem as avaliações
Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but becaus... Ver mais
A empresa respondeu
Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the righ... Ver mais
A empresa respondeu
Jake was so knowledgeable and couldn’t have been more helpful - we bought my husband and jacket and talked about suitable backpacks for my daughter. He offered alternatives and gave good detail of eac... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas desportivas
- Loja de bolsas e malas
- Loja de Artigos para Acampamento
- Loja de artigos de corrida
- Loja de Calçados
Sobre Blacks - Bristol
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contato
71 The Horsefair, Broadmead, BS1 3JP, Bristol, Reino Unido
- 01172 448566
5,0
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Large ruck sack very good price.
I discovered a very reasonably priced and sized ruck sack, was just what I needed for shopping. Was fit for purpose. Sue answered all my questions in detail, suggesting a ruck sack liner as an additional.
23 de dezembro de 2024
Avaliação não solicitada
Great customer service, good current sale on
Buying walking boots in the sale. Very warm, relaxed and efficient service from Molly.
2 de janeiro de 2025
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Fantastic customer service
Fantastic customer service, good product knowledge, great selection of goods & good pricing. Molly and the team were so helpful.
1 de janeiro de 2025
Avaliação não solicitada
Resposta da Blacks - Bristol
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Josh from the Bristol branch
Josh from the Bristol branch was spot on .. friendly and very informative..
A pleasure to talk to ..
Thanks josh
1 de janeiro de 2025
Avaliação não solicitada
Resposta da Blacks - Bristol
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
Hiking boots help (Bristol Store)
Ollie was very helpful and knowledgeable when I was in buying a pair of hiking boots. Thank you!
28 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Served by sue 5🌟
Served by sue, very helpful and even assisted with an exchange for a different size, great store complimented by the great team at blacks 👍
27 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Josh was brilliant
Josh was brilliant! Super helpful and knowledgeable
28 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Excellent experience at Blacks
Salesperson Sue at Bristol was very good- infinitely patient and found appropriate ly fitting items. The shop was well- stocked and items easy to find. Well pleased.
27 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Great service
24 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
We had a great experience in Blacks…
We had a great experience in Blacks broadmead choosing a rucksack for our son. Ollie was very helpful and knowledgeable which made everything so much easier.
Would definitely recommend.
21 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Ollie was super helpful
Ollie was super helpful, helped us get the best value and was a delight to chat to.
15 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Well done!
Sue was extremely helpful, knowledgeable and courteous. Thank you.
20 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Excellent service and assistance…
Excellent service and assistance received from Ollie when buying new walking shoes and cycling gloves. Very knowledgeable and friendly.
13 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Great store
Great service and knowledge from Ollie, definitely would recommend the staff and service from this store. Many thanks.
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
James was really helpful.
James was really helpful.
I’ve been looking for a puffer jacket for a while and James sorted me out with a lovely mountain equipment one - great knowledge and service thank you
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Thanks to James’ incredible assistance
Thanks to James’ incredible assistance, I finally bought the items I’d been putting off. Perfect service and an amazing selection to choose from!
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
James was super helpful
James was super helpful! In and out the shop with what I needed in 2 mins. Quality service. Thank you!
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
James was excellent incredibly patient…
James was excellent incredibly patient as I tried numerous pairs of walking boots. He gave great advice.
19 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
James helped me and my friends choose…
James helped me and my friends choose the best down jacket and rain jacket and was very kind and patient with us and answered all of our questions.
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Blacks - Bristol
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
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