My partner and I were looking for thermal base and mid-layer clothing and gloves without the benefit of any prior knowledge. The staff at Blacks in Lincoln could not have been more helpful and friendl... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Went into two similar shops in Lincoln, from different chains. One was appalling customer service but Blacks was the total opposite. A gentleman called Stuart was attentive, helpful and professional.... Ver mais
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Lovely products … shame about the staff On a wet grey day you would think that shop staff would be ready to speak to customers about their needs …not on the day that I visited! Three members of... Ver mais
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Great personal expert service ensuring you purchase the right walking shoe to suit your needs. Tom took his time to explain all the pros & cons ensuring the best most comfortable fit for me. Nothing w... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas desportivas
- Loja de bolsas e malas
- Loja de Artigos para Acampamento
- Loja de artigos de corrida
- Loja de Calçados
Sobre Blacks - Lincoln
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contato
233-235 High Street, Unit 1A, LN2 1AT, Lincoln, Reino Unido
- 01522 305730
4,8
Excelente
345 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant customer service
Brilliant customer service. Staff were friendly and approached to see if I needed help choosing a jacket but also gave me space to try a few and think it over. Would shop here again.
5 de julho de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Good product knowledge. Happy customer.
I visited the Lincoln store last Friday in search of walking shoes. I was served by Laura who listened to exactly what I was looking for and was really helpful. I was impressed by Laura's product knowledge and am really happy with the walking shoes I purchased.
30 de junho de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Blacks Customer Care Team
Absolutely brilliant staff
Absolutely brilliant staff! Super friendly and helpful 👌 5 🌟
30 de junho de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
I came in with a person who has special…
I came in with a person who has special needs and we were greeted by a young man however I didn't catch his name. We were greeted with the manger and he was very polite and went out his way to assist us. I would recommend this shop to everyone
27 de junho de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Helpful staff and well stocked shop.
9 de janeiro de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Hello Gregory,
Thank you for your amazing review!
I am delighted to hear that you had a positive experience in one of our stores.
Thank you for choosing to shop with us! I hope you choose to shop with us again. If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards
Tyler
Blacks Online Review Team
Resposta da Blacks - Lincoln
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Last minute purchase
My wife and I went into Blacks on the High Street in Lincoln late in the afternoon. Despite it being closing time Tom was very patient and helpful. He didn't rush us and got out a variety of sandals. My wife bought a pair of sandals and is pleased with them.
We feel Tom went way over what was expected of him and is a credit to the company.
16 de junho de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Blacks in Lincoln absolutely great…
Blacks in Lincoln absolutely great service from the friendly knowledgeable staff. Defence Discount helped. 10/10 thankyou.
16 de junho de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Very helpful shop assistant (Tom)…
Very helpful shop assistant (Tom) helped my wife make a decision on walking shoes.
4 de junho de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Great service
Alex helped me out to find the right options for my hike and did a great job telling me about the benefit and cons of everything on the floor.
1 de junho de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Alex was very helpful
Alex was very helpful. Found the right pair of socks for my Big Hike. Friendly service 😊
31 de maio de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Blacks Customer Care Team
Another good experience at Blacks
Another good experience at Blacks. Chelsea and Alex were very polite and friendly and Sam helped me find what I needed upstairs. Always have a great experience in this store.
24 de maio de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Resposta da Blacks - Lincoln
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Natalie at Lincoln was very helpful and…
Natalie at Lincoln was very helpful and patient as I tried on several pairs of shoes and boots
4 de abril de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Pleased with purchase would purchase…
Pleased with purchase would purchase from blacks again
10 de maio de 2023
Resposta da Blacks - Lincoln
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
Sam was great advising and helping me…
Sam was great advising and helping me to choose the right walking shoe to suit my requirements. Plenty of great bargains to treat yourself with.
10 de maio de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Blacks Customer Care Team
Helpful staff and excellent service.
20 de abril de 2023
Resposta da Blacks - Lincoln
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Dog walkers paradise. is very easy to order what you want…
It is very easy to order what you want and they are very helpful and polite. Delivery was very good and prompt. I have never had any problems with the company.
7 de maio de 2023
Resposta da Blacks - Lincoln
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Alex in the Lincoln store was extremely…
Alex in the Lincoln store was extremely helpful and patient as we took ages to make a decision - he was also super friendly to our puppy!
6 de maio de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Thank you to the amazing staff as usual…
Thank you to the amazing staff as usual at Blacks Lincoln, extremely friendly and knowledgable. Especially Sam and Jenny for helping me pick out a tent and sleeping bag to fit my needs. Very good customer care, will definitely be a loyal customer.
2 de maio de 2023
Avaliação não solicitada
Resposta da Blacks - Lincoln
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
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