Bolton Alarms Ltd Avaliações 

55
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Mike was great, arrived on time,on both occasions. Did a great ,competitively priced job. He didn't try to sell expensive products I didn't need. Great price, great job. Would definitely recommend.

Avaliado com 1 de um total de 5 estrelas

Such poor service one installation done. No attempt to contact for annual maintenance. My app was shut off so I had no access to system to manage the alarm. Have tried multiple times to contact Mike t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had problems with our cctv and thouught we may need to upgrade. Mike is very professional, knowledgeable and helpful. He could have told us we needed a new system but he solved our problem and servic... Ver mais

Avaliado com 5 de um total de 5 estrelas

We would like to thank Mike for a first class price and service he gave us with our house alarm upgrade, he was punctual, extremely polite and friendly. We will certainly recommend Bolton Alarms... Ver mais

Detalhes da empresa

  1. Instalação de sistemas de segurança

Escrito pela empresa

Bolton Alarms is a family run business, based in Bolton. We specialise in the installation, service and repair of security systems.We have over 22 years experience in the security industry and offer bespoke installations that are tailored to suit your individual needs and budget. Whatever your requirement, from wired and wireless alarm systems, fob entry and intercom systems or remote view CCTV systems, we can offer you a professional, competitive service


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

55 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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3,8

Todas as avaliações

(55)

7 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Highly recommended.

Mike was great, arrived on time,on both occasions. Did a great ,competitively priced job. He didn't try to sell expensive products I didn't need. Great price, great job. Would definitely recommend.

9 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The lovely Mike fitted an alarm and…

The lovely Mike fitted an alarm and multiple CCTV cameras across both the front and back of our home. Both cameras work perfectly with crystal clear footage, alarm is easy to use and overall great service. Would definitely recommend!

10 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had Bolton Alarms install me CCTV and…

I had Bolton Alarms install me CCTV and doorbell last week, after installing us an alarm last year. I am 73 and not great with apps on my phone. Mike was amazing from start to finish and demonstrated the system so i could access it with ease. I will continue to recommend them to my friends and family. Thanks, Joyce

4 de agosto de 2026
Avaliação não solicitada
logotipo da Bolton Alarms Ltd

Resposta da Bolton Alarms Ltd

Thank you so much Joyce. We have had a couple of negative reviews in the last week, both of which were unwarranted. We do try our best to please everyone, this sadly cannot always be achieved. It is nice to know we are doing something right. Your business is appreciated as always.

Avaliado com 1 de um total de 5 estrelas

Didn't turn up at all and didn't contact me - avoid

Bolton Alarms were booked to come out at 10am this morning, arranged last week.

They didn't come at all. Nor did they try and contact me. I rang, no one answered and left a message. No one got back to me. I rang again. No answer.

They clearly aren't coming, for reasons that elude me. They didn't have the courtesy to tell me. Meanwhile, I stayed in waiting for these absolute chancers.

6 de agosto de 2026
Avaliação não solicitada
logotipo da Bolton Alarms Ltd

Resposta da Bolton Alarms Ltd

We did message you to apologise and explain why the appointment was missed, and the message was read. It is disappointing that you felt you had to go online and write a review over an appointment that we did offer to reschedule for the next day.

Avaliado com 1 de um total de 5 estrelas

Such poor service one installation…

Such poor service one installation done. No attempt to contact for annual maintenance. My app was shut off so I had no access to system to manage the alarm. Have tried multiple times to contact Mike text and call but absolutely no response. No answer at the office. I received a response from Mike eventually, saying he was in Tenerife and would respond when he gets round to it once back. I genuinely couldn’t believe the arrogance and rudeness. Dreadful.

2 de agosto de 2026
Avaliação não solicitada
logotipo da Bolton Alarms Ltd

Resposta da Bolton Alarms Ltd

The system installed was out of warranty and without a service plan. I was messaged while on annual holiday in Spain regarding some issues. I explained I was away and that we would look into it on my return. The app is a third party subscription which has run out with the warranty. Keeping your alarm serviced and the subscriptions active is very important. In this case you let the system go a year without servicing and then you are cross that we cannot attend immediately out of warranty. I have emailed and offered to update your subscription for you free of charge and offered the engineer codes should you wish to change alarm suppliers.

Avaliado com 5 de um total de 5 estrelas

Quick Response

The quick one

30 de maio de 2025
Avaliação não solicitada
logotipo da Bolton Alarms Ltd

Resposta da Bolton Alarms Ltd

Thank you Delphia

Happy to assist you in stabilising your alarm and resetting your code

Avaliado com 5 de um total de 5 estrelas

Professional & great service

Wonderful company with great service. Mike came round twice to help service all our alarms and get everything up and running on my phone with the cctv. He is really friendly and I most definitely recommend his services. Thanks again

15 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mike removed my 3 cameras from my old…

Mike removed my 3 cameras from my old house and came today to put them all on my new house. It rained all day but it didn't put him off and he also fitted a camera for my next door neighbour the same day as someone suspicious had been in her garden and she was scared by it.

2 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had problems with our cctv and thouught…

Had problems with our cctv and thouught we may need to upgrade. Mike is very professional, knowledgeable and helpful. He could have told us we needed a new system but he solved our problem and serviced our burglar alarm for a very reasonable price. Highly recommended 5☆ trader. Wouldn't use anyone else.

29 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service.

I recommend Bolton Alarms and rate them highly. Mike responded quickly to my initial enquiry and serviced and repaired my alarms within a couple of days from first contact. He was very patient with my many questions, explaining clearly what the problems were and how the systems worked. It was reassuring to see someone working who knows their trade. If anyone in the area needs help with their alarm I’d advise you to call Bolton Alarms for exceptional service.

17 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A massive THANK YOU to Mike of Bolton…

A massive THANK YOU to Mike of Bolton Alarms who has today gone well beyond the bounds of duty to repair our broken broadband connection. The job turned into hours rather than minutes but he soldered on until the job was complete.

A true professional and gentleman.

15 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We had an alarm system and a door…

We had an alarm system and a door camera fitted on 16/5/24 and until 8 weeks ago have been happy with the whole system. Now we are having problems with the door camera which is not working and I have emailed several times, rang several times , left messages for advice and no one has got back to me.
We were happy with the company and have recommended them to our friends, we were sold the system on the basis of the customer service being very good , but as you can see not being able to contact the company is definitely not good customer service - very frustrating and disappointing.
* Mike has now been in touch with us via his mobile number which we didn’t have and I feel certain that the issue we have can now soon be sorted *

16 de maio de 2024
Avaliação não solicitada

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