Shabana made the whole experience a delight. Explained clearly what was happening every step of the way. The hearing aids tried are very good products. The hearing aids I purchased more than meet my... Ver mais
Localização
Trocar localizaçãoMerry Hill Shopping Centre, Brierley Hill, DY5 1QX Brierley Hill, England, GB
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Veja o que dizem as avaliações
My experience was very informativet at Merry Hill hear care. Shabnam is very caring and helpful she is very good Audiologist. I would highly recommend Boots at Merry Hill.
Shabnam with her excellent communication skills looked after me adjusting my new hearing aid is a true professional possessing the desirable qualities of kindness,competence and patience.She has a ver... Ver mais
Great service. I started trying hearing aids in January and struggled. Shab was very patient, helpful and understanding. The 3rd pair I tried were the best. Feel reassured that any problems will be so... Ver mais
Detalhes da empresa
- Loja de Aparelhos Auditivos
- também em
- Audiologista
- Serviço de Assistência para Surdos
- Serviço de Conserto de Aparelhos Auditivos
Escrito pela empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Informações de contato
Merry Hill Shopping Centre, Brierley Hill, DY5 1QX, Brierley Hill, England, Reino Unido
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Excellent audiologist- Katie
The audiologist who did my repeat hearing test , then set up my new hearing aids was delightful. She explained everything without being patronising and her personal skills were exceptional. Thank you Katie
Both Gemma and Maariyah 5***** service
Both Gemma and Maariyah could not have been more attentive and helpful in our transaction giving me excellent service from reception through a hearing test to information and advice as to suitability of the hearing aids in the range …. The outcome was outstanding with me walking out wearing the chosen devices … My sincere thanks to both charming ladies
Had a full hearing test at Boots Merry…
Had a full hearing test at Boots Merry Hill. Shabnam was very thorough caring and kind, during my test. I have been before, but she clearly is the best person I have had for this in depth and very thorough inspection of my ears. Would recommend with no hesitation.
Katie was extremely supportive and…
Katie was extremely supportive and explained things with such patience. I would very much like for her to attend me when I have my next appointment.
Had my ears tested today at Boots by…
Had my ears tested today at Boots by Katie . I found her very professional and attentive , also cheerful and a warm person . Would recommend her to.anyone .
Excellent service from Katie
Excellent customer service from Katie. Appeared to be very knowledgeable. Explained everything very well in a clear,professional, relaxed, friendly manner. Premises were comfortable and clean and tidy.
Professional Hearing Care
Boots Hearingcare staff are friendly but very professional. I am very satisfied with my hearing aids.
Shabnam and Mahtab were very helpful.
From the first time i visited
From the first time my husband visited the store to today's visit , the staff have been helpful friendly and explained everything he needed to know about wearing hearing aids.
All staff involved were very helpful…
All staff involved were very helpful and respectful. The hearing tests were for my 94 Yr old Father In Law.
The Audioloist Katie was very polite and helpful with the testing and ultimate selection of a hearing product chosen. At no point did he feel pressured and was given plenty of time to make his own choice. Follow up appointments were also very good and Gerald was shown how to change filters and clean the products.
The whole process was very caring, respectful and ultimately a successful outcome. Thank you very much Katie .
1st Annual Review !
Arrived for my 1st annual review with Katie who was polite, professional and very helpful explaining everything I needed to know and more. She is very knowledgeable about all areas of her work and an asset to Boots World of Hearing ( Merry Hill Dudley )
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Rooms are not Sound proof
I had my ears tested yesterday, Merry Hill Centre. DUDLEY.
The guy was lovely who did the test. But, I could hear people in the waiting room. I heard a text message notification, I had turned my phone off, I asked the guy if it was his phone. He replied, it was someone in the waiting room. The room I used was not fully sound proofed. Very off putting. Hence I didn't pass 100%.
If the rooms are not sound proofed in 12 months, I will not be returning 😫

Resposta da Boots Hearingcare - Merry Hill (World Of Hearing)
Being given advice and guidance on…
Being given advice and guidance on hearing aid choices and fitting. Follow up appointment booked
From start to finish boots were…
From start to finish boots were amazing. I am new to wearing a hearing aid and I didn't know what to expect. They were very patient, explained everything to me in great detail. They sorted out all my appointments and were very flexible with my work hours. The staff are all so polite, friendly and respectful. I would recommend Boots to anyone.
Phonak hearing aids
Purchased replacement hearing aids,Maria the audiolagist was very patient as I am 75 and me and technology don't get on to well, imagon the receptionist was very welcoming so I felt relaxed before having hearing aids tuned in to my comfort level Maria tweaked new phonak aids near perfect.very happy.on subject of the hearing aids I know phonak are expensive but you get what you pay for my last pair worked out £3000 but lived 4 years trouble free,a bargain.
I saw 3 different specialist from…
I saw 3 different specialist from intial testing to fitting of aids and each were professional, knowledgeable and showed empathy at what was a challenging time .
Boots hearing care is the best!!
Friendly, professional, helpful and caring. Great service well done and thankyou!!!
Excellent service that the NHS couldn't privide
The NHS couldn't provide a hearing aid to help me & put me forward for a bone anchor operation. Luckily, I visited boots who were able to provide me with a hearing aid that works brilliantly & also avoiding me having an unnecessary operation. I'm so happy & relieved.
Professional and friendly service with…
Professional and friendly service with detailed explanation.
Felt welcome well organised and lots of…
Felt welcome well organised and lots of support and advice about everything.i would definately advise anyone to go to Boots hearing aid centre
Had to have an hearing test
Had to have an hearing test, the experience was carried out in a very professional way and the procedure well explained.
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