Boots Hearingcare - Merry Hill (World Of Hearing) Avaliações 

93
•
O TrustScore é 4.5 de um total de 5

4,7

Merry Hill Shopping Centre, Brierley Hill, DY5 1QX Brierley Hill, England, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Shabana made the whole experience a delight. Explained clearly what was happening every step of the way. The hearing aids tried are very good products. The hearing aids I purchased more than meet my... Ver mais

Avaliado com 4 de um total de 5 estrelas

My experience was very informativet at Merry Hill hear care. Shabnam is very caring and helpful she is very good Audiologist. I would highly recommend Boots at Merry Hill.

Avaliado com 5 de um total de 5 estrelas

Shabnam with her excellent communication skills looked after me adjusting my new hearing aid is a true professional possessing the desirable qualities of kindness,competence and patience.She has a ver... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great service. I started trying hearing aids in January and struggled. Shab was very patient, helpful and understanding. The 3rd pair I tried were the best. Feel reassured that any problems will be so... Ver mais


Detalhes da empresa

  1. Loja de Aparelhos Auditivos
  2. também em
  3. Audiologista
  4. Serviço de Assistência para Surdos
  5. Serviço de Conserto de Aparelhos Auditivos

Escrito pela empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Informações de contato

  • Merry Hill Shopping Centre, Brierley Hill, DY5 1QX, Brierley Hill, England, Reino Unido

4,7

Excelente

O TrustScore é 4.5 de um total de 5

93 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(93)

2.631 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent audiologist- Katie

The audiologist who did my repeat hearing test , then set up my new hearing aids was delightful. She explained everything without being patronising and her personal skills were exceptional. Thank you Katie

16 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Both Gemma and Maariyah 5***** service

Both Gemma and Maariyah could not have been more attentive and helpful in our transaction giving me excellent service from reception through a hearing test to information and advice as to suitability of the hearing aids in the range …. The outcome was outstanding with me walking out wearing the chosen devices … My sincere thanks to both charming ladies

4 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had a full hearing test at Boots Merry…

Had a full hearing test at Boots Merry Hill. Shabnam was very thorough caring and kind, during my test. I have been before, but she clearly is the best person I have had for this in depth and very thorough inspection of my ears. Would recommend with no hesitation.

9 de novembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Excellent service from Katie

Excellent customer service from Katie. Appeared to be very knowledgeable. Explained everything very well in a clear,professional, relaxed, friendly manner. Premises were comfortable and clean and tidy.

29 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

All staff involved were very helpful…

All staff involved were very helpful and respectful. The hearing tests were for my 94 Yr old Father In Law.

The Audioloist Katie was very polite and helpful with the testing and ultimate selection of a hearing product chosen. At no point did he feel pressured and was given plenty of time to make his own choice. Follow up appointments were also very good and Gerald was shown how to change filters and clean the products.
The whole process was very caring, respectful and ultimately a successful outcome. Thank you very much Katie .

6 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

1st Annual Review !

Arrived for my 1st annual review with Katie who was polite, professional and very helpful explaining everything I needed to know and more. She is very knowledgeable about all areas of her work and an asset to Boots World of Hearing ( Merry Hill Dudley )

1 de outubro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Rooms are not Sound proof

I had my ears tested yesterday, Merry Hill Centre. DUDLEY.
The guy was lovely who did the test. But, I could hear people in the waiting room. I heard a text message notification, I had turned my phone off, I asked the guy if it was his phone. He replied, it was someone in the waiting room. The room I used was not fully sound proofed. Very off putting. Hence I didn't pass 100%.
If the rooms are not sound proofed in 12 months, I will not be returning 😫

22 de setembro de 2025
Avaliação não solicitada
logotipo da Boots Hearingcare - Merry Hill (World Of Hearing)

Resposta da Boots Hearingcare - Merry Hill (World Of Hearing)

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Avaliado com 5 de um total de 5 estrelas

From start to finish boots were…

From start to finish boots were amazing. I am new to wearing a hearing aid and I didn't know what to expect. They were very patient, explained everything to me in great detail. They sorted out all my appointments and were very flexible with my work hours. The staff are all so polite, friendly and respectful. I would recommend Boots to anyone.

5 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Phonak hearing aids

Purchased replacement hearing aids,Maria the audiolagist was very patient as I am 75 and me and technology don't get on to well, imagon the receptionist was very welcoming so I felt relaxed before having hearing aids tuned in to my comfort level Maria tweaked new phonak aids near perfect.very happy.on subject of the hearing aids I know phonak are expensive but you get what you pay for my last pair worked out £3000 but lived 4 years trouble free,a bargain.

21 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service that the NHS couldn't privide

The NHS couldn't provide a hearing aid to help me & put me forward for a bone anchor operation. Luckily, I visited boots who were able to provide me with a hearing aid that works brilliantly & also avoiding me having an unnecessary operation. I'm so happy & relieved.

2 de março de 2025

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