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Bovis Homes Avaliações 

984
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Rod at bovis homes hollin back was very well informed. Gave us all the information we were looking for and then some! Very polite and welcoming and made it all less confusing and more straight forward... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ali at the Woodlands development has been fantastic throughout. She has answered all our questions honestly, quickly and with real knowledge and experience behind her. With her help my Fiancee and I h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We cannot fault the service that Bovis have given us. We have just reserved our property and Bev Horan has been exceptionally helpful both in dealing with administrative matters and choosing the extr... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Poor customer service for secure buyers. Visited the Pippins Place development in West Malling as a cash buyer with two mortgage-free properties. I was told there is a long waiting list for an unbuilt... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Construtor

Escrito pela empresa

At Bovis Homes, we’ve been building exceptional new homes since 1885 and over the generations we’ve become one of the UK’s leading new home builders. Known for our quality craftmanship, we build homes that combine contemporary design with timeless architectural details. Customer Service contact details: https://www.bovishomes.co.uk/contact-us/customer-services


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

984 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(984)

455 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Willow Park-Janina

The journey of finding and getting home obviously requires deposits, qualifications, and all the necessary prerequisites. However, what truly makes the difference is the intent, attitude, and approach of the person on the other side of the table.

I feel incredibly fortunate to have met such a lovely person as Janina. She may have been doing her job as a sales professional, but for us, she became so much more than that. She became someone who genuinely understood what finding the right home meant to us.

Having the right living environment is extremely important to me. This is where life unfolds every day, and as parents, one of the greatest things we can give our children is the right environment in which they can grow, feel safe, and create wonderful memories.

And we feel incredibly fortunate that Janina helped make this possible for us.

She went above and beyond to ensure that we found not just a house, but a home and a wonderful neighbourhood. We are extremely happy with where we are today, and a huge part of that is because of her.

Janina, THANK YOU doesn’t quite feel enough. You will always be remembered by our family, and we will certainly have a story to tell our friends about the experience we had with you.

What started as a professional relationship naturally developed into something much more genuine and personal. That is something very special, and not something that happens every day.

Without you, we genuinely don’t believe we would have achieved what we have today. Thank you for believing in us, guiding us through the journey, and ultimately helping us find our wonderful home and the great neighbourhood of Willow Park, Buckingham.

You will always be a part of our story.

Thank you, Janina. You will be remembered, mate. ❤️

27 de agosto de 2026
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Resposta da Bovis Homes

Hi Bharath,

We are incredibly touched by your heartfelt review and truly appreciate you sharing such a personal and positive experience. It brings us immense joy to know that our team member was able to make such a significant difference in your journey to finding a home. We understand how crucial it is to find the right living environment, especially when raising a family, and we are so pleased that we could contribute to creating a safe and wonderful space for you and your children. Your kind words highlight the genuine connections we strive to build with everyone we assist, and we are grateful for your recognition of our dedication. We are delighted that you are happy with your new home and neighborhood.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

The sales team made the extra effort…

The sales team made the extra effort and were very helpful.
Answered any questions promptly,when we had an issue with paper work it was resolved very quickly

9 de setembro de 2026
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Resposta da Bovis Homes

Hi Ann,

We are so pleased to hear that our sales team went above and beyond to assist you. It's wonderful to know that your questions were answered promptly and that any paperwork issues were quickly resolved.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Brilliant!

Brilliant!
We have just reserved our new home with Bovis - we're very excited. Matt & Yvonne have both been really helpful and made the process really simple (so far).
Thank you :)

7 de setembro de 2026
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Resposta da Bovis Homes

Hi laura,

We are so happy to hear about your positive experience reserving your new home. We appreciate your kind words about our team members and are delighted the process has been simple for you. Thank you for sharing your excitement!

Kind Regards,
Kobi
Bovis Homes

Avaliado com 1 de um total de 5 estrelas

Very bad with poor customer service

Very bad with poor customer service

22 de janeiro de 2026
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Resposta da Bovis Homes

Hi Lara,

We're sorry to hear about your negative experience with our customer service. If there's any more detailed feedback that you can provide, we can pass that on to the team and investigate further. We are committed to improving and appreciate you taking the time to raise your concerns.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

We where shown around the estate by…

We where shown around the estate by Rhodri he was very professional

5 de setembro de 2026
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Resposta da Bovis Homes

Hi John,

We're so glad to hear that our team member provided such a professional and informative tour of the estate. We appreciate your kind words.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Very helpful and knowledgeable

Nothing has been to much for John, had 2 site visits and was able to get all of my questions answered. Feel confident in my decision and I am looking forward to making my choices as to how the property will look.

6 de setembro de 2026
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Resposta da Bovis Homes

Hi Matt,

We're so glad to hear that our team was able to provide such helpful assistance during your site visits. We appreciate your positive feedback and are excited for you to finalize your property's look!

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Great experience so far! Gav and Rhodri

The purchase experience so far has exceeded my expectations. Gav has been superb, and I was also today delighted by the customer service shown by Rhodri as he carefully explained the “extras”, what was possible and how much things were going to cost. We didn’t feel rushed, pressured or hard sold. None of that. I think we ended up with the best possible next steps. Let’s hope this experience continues into the move in and beyond!

5 de setembro de 2026
Avaliação não solicitada
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Resposta da Bovis Homes

Hi Chris J,

We are truly delighted to hear that your purchase experience has exceeded your expectations. It's wonderful to know that our team provided such clear and pressure-free explanations regarding your options and costs. We appreciate you sharing your positive feedback and are committed to ensuring this excellent experience continues through your move-in and beyond.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Very welcoming and helpful

Very welcoming and helpful, Debbie was very friendly.

4 de setembro de 2026
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Resposta da Bovis Homes

Hi Natalie,

We're so happy to hear that our team was welcoming and friendly. We appreciate your kind words!

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

David the sales agent was extremely…

David the sales agent was extremely helpful and made the process simple. Thankyou

30 de agosto de 2026
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Resposta da Bovis Homes

Hi Brenda,

It's wonderful to hear that you had such a positive experience and found the process straightforward. We appreciate you sharing your kind feedback.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Excellent support from Rodri and Gav throughout our purchase

We have just completed on our new Bovis home and wanted to take the opportunity to recognise Rodri and Gav, our Sales Consultants, for the support they have given us throughout the process.

From the outset, both were professional, approachable and genuinely helpful. The conveyancing process became increasingly challenging towards the end, creating a lot of uncertainty around the timing of exchange and completion. Throughout this, Rodri and Gav understood the position we were in and were as helpful and supportive as they could be.

They remained approachable, kept us informed and continued to support us right up to the day we moved in. They went above and beyond what we would have expected from our Sales Consultants and made a potentially stressful process much easier to manage.

We are now in the house and really pleased with it. A genuine thank you to both Rodri and Gav for their help throughout the process.

They are a real credit to Bovis Homes and a great example of excellent customer service.

28 de agosto de 2026
Avaliação não solicitada
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Resposta da Bovis Homes

Hi John,

We are so pleased to hear about your positive experience with us and your new home! It's wonderful to know that our sales consultants provided such professional and supportive assistance, especially during the challenging conveyancing process. We truly appreciate you recognizing their dedication and how they went above and beyond to make your move-in as smooth as possible. We are delighted that you are happy in your new home.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 4 de um total de 5 estrelas

Show home good but some issues for us

We thought the show homes were well built and had lots of storage but not sure about a couple of things with design. 3 bed had a v small square hallway and the heat source pump was v obvious. Staff were very friendly and helpful with our questions. Mostly v impressed. Knowing the area but still too expensive for us.

23 de agosto de 2026
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Resposta da Bovis Homes

Hi Shelley,

We're glad to hear you found our show homes well-built with ample storage and that our staff were friendly and helpful. We appreciate your feedback regarding the design elements and pricing, and we'll consider these points carefully as we continue to improve.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 1 de um total de 5 estrelas

Built in water features!

If I could leave 0 stars I would!

Don’t buy a home with bovis! Unless you like leaks, half a job and your home basically becoming the site office with the amount of contractors you have while living there! 570k not what you would expect ! Customers services are trying though, but honestly stay clear !

27 de agosto de 2026
Avaliação não solicitada
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Resposta da Bovis Homes

Hi Josh,

Thank you for taking the time to share your feedback. We appreciate how frustrating it can be when issues within your home require ongoing attention, particularly when you feel the level of service has not matched your expectations.

We did reach out to request further details so that we could investigate the concerns you've raised, however we have not received a response. We remain keen to understand more and encourage you to contact our Customer Service team so we can look into the matters raised and review how best to assist.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Lovely welcome from your staff.

Lovely welcome from your staff, in particular Grace from the Windsor Arch development.
They were friendly and shared information and answered any questions we had.

25 de agosto de 2026
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Resposta da Bovis Homes

Hi Elana ,

We are so pleased to hear about the warm welcome you received from our team, especially from Grace at the Windsor Arch development. It's wonderful to know that our staff were friendly and helpful in answering all your questions.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Lisa has been absolutely exceptional…

Lisa has been absolutely exceptional throughout the process so far. Great support and communication.

25 de agosto de 2026
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Resposta da Bovis Homes

Hi customer,

We are so pleased to hear that our team member provided such exceptional support and communication throughout your experience. Thank you for sharing your positive feedback.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Very informative and relaxed not pushy

Very informative and relaxed not pushy

24 de agosto de 2026
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Resposta da Bovis Homes

Hi Ian,

We're happy to hear that our approach was informative and relaxed for you. We appreciate your positive feedback!

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Honest and knowledgeable saleman

I was impressed with the honesty and realistic approach to understanding my needs as a senior citizen with mobility issues. Very straightforward advice no overselling. I’m likely to return and complete a reservation.

20 de agosto de 2026
Avaliação não solicitada
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Resposta da Bovis Homes

Hi Consumer,

We are so pleased to hear that you found our approach honest and realistic in understanding your specific needs. It's wonderful to know that our straightforward advice resonated with you, and we look forward to assisting you further with your reservation.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Rep was very friendly

Rep was very friendly, lots of guidance, and refreshments

22 de agosto de 2026
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Resposta da Bovis Homes

Hi Kirsty,

We're so glad to hear that you had such a positive experience with our representative. Providing helpful guidance and a welcoming environment is very important to us.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

The buying experience was very easy

The buying experience was very easy, Erin (sales agent) has been very helpful as we progressed to agreement

20 de agosto de 2026
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Resposta da Bovis Homes

Hi Tony,

We're so glad to hear about your smooth buying experience and appreciate your kind words. We value your feedback!

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Birch on the Cornish Quarter

Although we did experience a significant delay to the build of our new property (A Birch on the Cornish Quarter in Wadebridge), the care shown to us by the Bovis Team both before and (importantly) after we moved in has been exceptional. In particular, the following staff have gone above and beyond to ensure our experience has been a really positive one: the truly excellent Charlotte Pearce in the Sales Team, Paul the Site Manager, Adam Purvis in the Site Team coordinating everything, Darren in the Customer Care Team efficiently fixing our snags and not forgetting Andreas the incredibly helpful 'Gate Keeper' on site. We have felt all along that the staff genuinely care about our moving-in experience, so that we can really enjoy our new home without worry and anxiety. All the staff we have encountered have been pleasant, responsive and effective in supporting us.

18 de agosto de 2026
Avaliação não solicitada
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Resposta da Bovis Homes

Hi Stephen,

We truly appreciate you taking the time to share your positive experience. We are genuinely pleased to hear that, despite the initial delay, our team's dedication and care made such a significant difference in your moving-in journey. It is wonderful to know that our colleagues went above and beyond to ensure you could enjoy your new home without worry. We are committed to providing exceptional support and are glad to know this was reflected in your interactions with our team. Your feedback is invaluable to us, and we are delighted that we could make your experience a positive one.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

We visited Megan at the Whiteley…

We visited Megan at the Whiteley meadows development to discuss the options available for our current situation. We came away excited about the possibilities and will be returning once we are in a position to buy. Thank you Megan and Team for a great experience.

18 de agosto de 2026
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Resposta da Bovis Homes

Hi Hattie,

We are so pleased to hear that your visit to the Whiteley Meadows development was such a positive experience. It's wonderful that you left feeling excited about the possibilities, and we look forward to welcoming you back when you're ready to proceed.

Kind Regards,
Kobi
Bovis Homes

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