Rod at bovis homes hollin back was very well informed. Gave us all the information we were looking for and then some! Very polite and welcoming and made it all less confusing and more straight forward... Ver mais

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Veja o que dizem as avaliações
Ali at the Woodlands development has been fantastic throughout. She has answered all our questions honestly, quickly and with real knowledge and experience behind her. With her help my Fiancee and I h... Ver mais
A empresa respondeu
We cannot fault the service that Bovis have given us. We have just reserved our property and Bev Horan has been exceptionally helpful both in dealing with administrative matters and choosing the extr... Ver mais
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Poor customer service for secure buyers. Visited the Pippins Place development in West Malling as a cash buyer with two mortgage-free properties. I was told there is a long waiting list for an unbuilt... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Bovis Homes, we’ve been building exceptional new homes since 1885 and over the generations we’ve become one of the UK’s leading new home builders. Known for our quality craftmanship, we build homes that combine contemporary design with timeless architectural details. Customer Service contact details: https://www.bovishomes.co.uk/contact-us/customer-services
Informações de contato
New Ash Green, Reino Unido
- www.bovishomes.co.uk
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Willow Park-Janina
The journey of finding and getting home obviously requires deposits, qualifications, and all the necessary prerequisites. However, what truly makes the difference is the intent, attitude, and approach of the person on the other side of the table.
I feel incredibly fortunate to have met such a lovely person as Janina. She may have been doing her job as a sales professional, but for us, she became so much more than that. She became someone who genuinely understood what finding the right home meant to us.
Having the right living environment is extremely important to me. This is where life unfolds every day, and as parents, one of the greatest things we can give our children is the right environment in which they can grow, feel safe, and create wonderful memories.
And we feel incredibly fortunate that Janina helped make this possible for us.
She went above and beyond to ensure that we found not just a house, but a home and a wonderful neighbourhood. We are extremely happy with where we are today, and a huge part of that is because of her.
Janina, THANK YOU doesn’t quite feel enough. You will always be remembered by our family, and we will certainly have a story to tell our friends about the experience we had with you.
What started as a professional relationship naturally developed into something much more genuine and personal. That is something very special, and not something that happens every day.
Without you, we genuinely don’t believe we would have achieved what we have today. Thank you for believing in us, guiding us through the journey, and ultimately helping us find our wonderful home and the great neighbourhood of Willow Park, Buckingham.
You will always be a part of our story.
Thank you, Janina. You will be remembered, mate. ❤️

Resposta da Bovis Homes
The sales team made the extra effort…
The sales team made the extra effort and were very helpful.
Answered any questions promptly,when we had an issue with paper work it was resolved very quickly

Resposta da Bovis Homes
Brilliant!
Brilliant!
We have just reserved our new home with Bovis - we're very excited. Matt & Yvonne have both been really helpful and made the process really simple (so far).
Thank you :)

Resposta da Bovis Homes

Resposta da Bovis Homes
We where shown around the estate by…
We where shown around the estate by Rhodri he was very professional

Resposta da Bovis Homes
Very helpful and knowledgeable
Nothing has been to much for John, had 2 site visits and was able to get all of my questions answered. Feel confident in my decision and I am looking forward to making my choices as to how the property will look.

Resposta da Bovis Homes
Great experience so far! Gav and Rhodri
The purchase experience so far has exceeded my expectations. Gav has been superb, and I was also today delighted by the customer service shown by Rhodri as he carefully explained the “extras”, what was possible and how much things were going to cost. We didn’t feel rushed, pressured or hard sold. None of that. I think we ended up with the best possible next steps. Let’s hope this experience continues into the move in and beyond!

Resposta da Bovis Homes
Very welcoming and helpful
Very welcoming and helpful, Debbie was very friendly.

Resposta da Bovis Homes
David the sales agent was extremely…
David the sales agent was extremely helpful and made the process simple. Thankyou

Resposta da Bovis Homes
Excellent support from Rodri and Gav throughout our purchase
We have just completed on our new Bovis home and wanted to take the opportunity to recognise Rodri and Gav, our Sales Consultants, for the support they have given us throughout the process.
From the outset, both were professional, approachable and genuinely helpful. The conveyancing process became increasingly challenging towards the end, creating a lot of uncertainty around the timing of exchange and completion. Throughout this, Rodri and Gav understood the position we were in and were as helpful and supportive as they could be.
They remained approachable, kept us informed and continued to support us right up to the day we moved in. They went above and beyond what we would have expected from our Sales Consultants and made a potentially stressful process much easier to manage.
We are now in the house and really pleased with it. A genuine thank you to both Rodri and Gav for their help throughout the process.
They are a real credit to Bovis Homes and a great example of excellent customer service.

Resposta da Bovis Homes
Show home good but some issues for us
We thought the show homes were well built and had lots of storage but not sure about a couple of things with design. 3 bed had a v small square hallway and the heat source pump was v obvious. Staff were very friendly and helpful with our questions. Mostly v impressed. Knowing the area but still too expensive for us.

Resposta da Bovis Homes
Built in water features!
If I could leave 0 stars I would!
Don’t buy a home with bovis! Unless you like leaks, half a job and your home basically becoming the site office with the amount of contractors you have while living there! 570k not what you would expect ! Customers services are trying though, but honestly stay clear !

Resposta da Bovis Homes
Lovely welcome from your staff.
Lovely welcome from your staff, in particular Grace from the Windsor Arch development.
They were friendly and shared information and answered any questions we had.

Resposta da Bovis Homes
Lisa has been absolutely exceptional…
Lisa has been absolutely exceptional throughout the process so far. Great support and communication.

Resposta da Bovis Homes

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Honest and knowledgeable saleman
I was impressed with the honesty and realistic approach to understanding my needs as a senior citizen with mobility issues. Very straightforward advice no overselling. I’m likely to return and complete a reservation.

Resposta da Bovis Homes

Resposta da Bovis Homes
The buying experience was very easy
The buying experience was very easy, Erin (sales agent) has been very helpful as we progressed to agreement

Resposta da Bovis Homes
Birch on the Cornish Quarter
Although we did experience a significant delay to the build of our new property (A Birch on the Cornish Quarter in Wadebridge), the care shown to us by the Bovis Team both before and (importantly) after we moved in has been exceptional. In particular, the following staff have gone above and beyond to ensure our experience has been a really positive one: the truly excellent Charlotte Pearce in the Sales Team, Paul the Site Manager, Adam Purvis in the Site Team coordinating everything, Darren in the Customer Care Team efficiently fixing our snags and not forgetting Andreas the incredibly helpful 'Gate Keeper' on site. We have felt all along that the staff genuinely care about our moving-in experience, so that we can really enjoy our new home without worry and anxiety. All the staff we have encountered have been pleasant, responsive and effective in supporting us.

Resposta da Bovis Homes
We visited Megan at the Whiteley…
We visited Megan at the Whiteley meadows development to discuss the options available for our current situation. We came away excited about the possibilities and will be returning once we are in a position to buy. Thank you Megan and Team for a great experience.

Resposta da Bovis Homes
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