Brayleys Cars - Brayley Honda Leatherhead Avaliações 

252
O TrustScore é 4.5 de um total de 5

4,6

Barnett Wood Lane 5, KT22 7DL Leatherhead, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything done re service andMOT efficiently. I was informed about all extras that required attention. Video of car care taken. However prefer to receive phone call from Brayley rather than message o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff were very polite & helpful. The recall service was very thoroughly carried out. It was interesting & informative to see the video of the service afterwards. I was pleased & impressed with my... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always great service. The annual service of my Honda HR-V was carried out very efficiently. I was very pleased to receive a video showing the condition of the tyres and the underside of my vehicle

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Oficina de Automóveis
  3. Loja de peças automotivas usadas
  4. Revendedora de carros usados

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contato

  • Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Reino Unido

  • 01372 360099

4,6

Excelente

O TrustScore é 4.5 de um total de 5

252 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 31% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(252)

3.119 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very happy with Brayley’s efforts

Very happy with Brayley’s efforts to identify and fix the cause of water ingress to the cabin of my HRV. On the second attempt there was no charge for further investigation, only for repair/reattach the sunroof drain hose. They also cleaned the car before return. And a mention for reception, very helpful.

17 de junho de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Stephen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Great experience and Mr Wood was…

Great experience and Mr Wood was extremely helpful.

18 de junho de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Samma, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Friendly and efficient service.

Friendly and efficient service.

4 de junho de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Chris, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Excellent service all round

My car was collected promptly - we were kept in formed of progress of the service and it was returned clean and on time.

5 de junho de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Dorothy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Helpful salesman

Helpful salesman suggested really good alternative to the car I had originally thought would be suitable as it was far to low for me.

25 de maio de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Lynda, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Amazing service from Tina

Amazing service from Tina. Tina kept me informed during the time the Jazz was serviced. Even the cost of the service was reasonable.Best Honda dealership I’ve ever used. Excellent service.

28 de maio de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Trevor, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tina. We look forward to continuing to welcome you into the dealership for many more years.

Avaliado com 5 de um total de 5 estrelas

New Honda HRv

Over a period of several weeks leading up to me buying a new Honda HRv on PCP, Clarence at Brayleys Leatherhead was very helpful taking me through the process without ever being pushy. He dealt with my many questions patiently and I feel confident that any subsequent questions that crop up will be dealt with in the same manner.

22 de maio de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi David, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Efficient and good communication…

Efficient and good communication throughout the servicing

8 de maio de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Danilo, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

They accommodated me when I needed to…

They accommodated me when I needed to change my appt at a late stage, reception were very helpful. The required work was carried out promptly.

14 de maio de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Excellent service for my 14 year old…

Excellent service for my 14 year old Honda Jazz - service and MOT completed - good communication and value for money service.

13 de maio de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Susan, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Absolutely lovely ladies to deal with

Absolutely lovely ladies to deal with, very knowledgeable and helpful.

9 de maio de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Aaron, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care

Avaliado com 5 de um total de 5 estrelas

Fantastic experience

What an experience! Tina and Orla are fantastic. Really felt valued as a customer. First time here as was told car had to go to Gatwick centre. Wish I knew earlier that it didn't. Was kept informed at every step. Car was cleaned well after a service and MOT. I am very impressed. I certainly recommend and will be returning next year. Thank you all at Leatherhead Honda.

27 de março de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Donald, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tina and Orla. We look forward to continuing to welcome you into the dealership for many more years.

Avaliado com 5 de um total de 5 estrelas

My CRV went in for the 1 year service

My CRV went in for the 1 year service. The work was done very promptly and the car was ready for collection 2 hours later. This meant that I could deal with the rest of the day much easier.

21 de março de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Andy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Polite staff and very helpful always…

Polite staff and very helpful always happy to answer any. Questions I have
Tina and orla lovely lady’s

14 de março de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Sammie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Very positive.

Very friendly and pleasant.

21 de fevereiro de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Hi Jacky, Thank you so much for your high rating! We hope you have a great day!

Avaliado com 5 de um total de 5 estrelas

Service and Mot

I put my car in for a service and mot at the Ewell branch of Bradley's Honda Charlotte was lovely very friendly and kept me updated with everything going on.
On picking the car up again Charlotte was lovely and explained all the paperwork and pricing to me.
Thanks Charlotte 👍 😊

20 de fevereiro de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Thank you Sarah

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. The two Receptionist obviously had an in-depth knowledge of technical matters.
The mechanic that worked on my car, and undertook a a thorough health check, picked up a number of things that now need to be addressed.
Much appreciated.

13 de fevereiro de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

Chris. Thanks for taking the time to leave a review after your visit to our Honda dealership in Leatherhead

Avaliado com 5 de um total de 5 estrelas

I bought my car from Brayleys and have…

I bought my car from Brayleys Leatherhead and have recently had it serviced by them. All the team were superb from the office staff who kept me informed of progress throughout to the person cleaning and basically valeting it after the service. It looked great!
Thank you so much.
Would definitely recommend Brayleys!

12 de fevereiro de 2024
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Leatherhead

Resposta da Brayleys Cars - Brayley Honda Leatherhead

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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