Brayleys Cars - Brayley Honda Orpington Avaliações 

Sales rep George very helpful, friendly and knowledgeable about the car. He helped us negotiate the less than perfect IT communications between Brayley's and Honda's IT systems during the new car purchase.

This was our first car buying experience from Brayleys and I can highly recommend them.
I am Autistic and struggle with talking to people. I get easily overwhelmed in new situations. It’s taken me a year to get my head around parting with my car that has 150k miles on the clock. The thought of car shopping was simply too much. Previous experience with pushy sales people had put me off and quite honestly, I was dreading it.
Tom was lovely. He had a very gentle approach, opened the cars and left us to it. He was available to ask questions but put absolutely no pressure on us to buy a car. There was no watching over us, no hard sales talk and it was genuinely a stress free viewing. It made the experience so much better for us. Once we made our decision, the purchase was straightforward. Everything was so easy! I left with a car I am happy with, reassurance of warranty cover and knowledge that my car will be In safe hands for future services.

Received a genuine welcome at reception, the work (service and MOT) was carried out promptly and the loan car was great. Excellent in all respects. See you next year :-)

I found the dealership open and helpful.

All the questions we had about the Model selected and the finance options available were answered professionally without any undue sales pressure.

A test drive was organised at very short notice which was much appreciated

Helpful staff who kept me up to date with my car until completion.

Professional contact throughout

Efficient and helpful service from George when buying a new Jazz.

I had a fantastic experience at Brayley Honda Orpington. From the moment I arrived, George was incredibly helpful, guiding me through various models and payment structures with transparency and expertise. I particularly appreciated his approach; he was never pushy and avoided any aggressive upselling, allowing me the space to make an informed decision.

Once the purchase was finalised, the entire process was seamless. George provided consistent updates and handled all documentation promptly. To my surprise, the car arrived ahead of schedule, and the collection process was flawless. I highly recommend this dealership, and specifically George, to anyone in the market for a Honda.

Car taken in for service and MOT. Recall issue checked, car serviced and issue with wiper jet resolved. Excellent communication throughout by efficient and friendly staff. 2-year money-saving service contract recommended and taken out. Altogether a quick, easy and trouble-free experience. Thank you, and see you again next year.

I fully recommend the guys at Honda Orpington. I was able to find exactly the right car for me. Excellent service from start to finish.

Good customer service, in particular Colin Holloway in the vehicle service department spotted an in house error on my service plan that he immediately rectified. The result of which I will be receiving a sizeable refund.
All aspects of service and minor additional work all completed to a high standard.

Booked in for service waited couple of hours had coffee looked at used collected car couldn’t be better

Very knowledgeable salesman. Organised a test drive very quickly. Went through my various options for the car. I am very happy with the outcome. Thank you George Ascott.

They changed the front wipers. Apparently nothing else was needed for a whole days service. No free complimentary clean at all.

Good customer service from the service team. I met Debbie regarding a Warranty, she demonstrated a good understanding of the warranty. She was a very pleasant lady, very polite throughout my engagement with her. Well done.

Buying a car at our age is a big move ,the guidance we received in making a decision from Sales exec Tom Bolton was important to us and was very professional .
His manager Simon and other members of staff at the Branch also helped us at various stages of our purchase.

Very well organised. Good customer service. Video report on service as it is being completed. Shame they don’t valet your car anymore.

Booked in for first MOT and service. I booked early to ensure I got a 'wait for' appointment. All went smoothly. Good check-in and contact (whilst I shopped!). Who knew they even send you a quick video too these days!

Found the whole experience, efficient and respectful. Was given a full report on what was inspected and what work was carried out. And given the heads up on some work that will be required in the future.