Brayleys Cars - Brayley Honda Orpington Avaliações 

578
O TrustScore é 4.5 de um total de 5

4,6

Cray Avenue 222, BR5 3PW Orpington, England, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

All the staff at Brayleys are always so nice to deal with. They explain things clearly, are friendly and helpful and very efficient. My car was collected without fuss. I received a call telling me w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

SERVICE, MOT, NEW PLANS. My service and MOT went smoothly (thanks guys) and Colin on the front desk was very helpful; he kept me informed. Debby, Service Advisor, was also great. She talked me thr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I booked to have my car's first service. Booking in was easy. Staff friendly and efficient. No problems with service. Will definitely revisit.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently bought my first Honda and I’m very pleased with the attention to detail I received from Paul Hubbard Sales. Paul gave me ample time to consider all the information and prices without pressu... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Oficina de Automóveis
  3. Loja de peças automotivas usadas
  4. Revendedora de carros usados

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contato

  • Cray Avenue 222, BR5 3PW, Orpington, England, Reino Unido

  • 0208 303 6363

4,6

Excelente

O TrustScore é 4.5 de um total de 5

578 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 31% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(578)

3.169 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

MOT and service at Honda

Found the whole experience, efficient and respectful. Was given a full report on what was inspected and what work was carried out. And given the heads up on some work that will be required in the future.

3 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Nicholas, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Well organised, straightforward advice and no hard sell

I ended up at Brayleys after my local Honda dealer in Croydon (who I'd used for decades) disappeared overnight. Nothing local so headed off to St Mary Cray (where I thought?) and Brayleys have been great. Nearby fast train links into Bromley/London or out to Sevenoaks and efficient, friendly service.

2 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Dave, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Good service all round.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Kevin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Easy booking in

Easy booking in. Polite helpful staff

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Lois, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Brayleys Honda were professional and courteous

The details of the service were explained thoroughly. The team were very courteous and friendly

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Car service and mot completed quickly…

Car service and mot completed quickly and at a good price. The team were friendly and kept me informed of any work needed and quoted before completion. Thank you

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Stu, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 4 de um total de 5 estrelas

MOT & replacement of coolant pipe

My car was booked in for an MOT & replacement of a corroded, metal coolant pipe that was found during a service in December 2025.
The work was carried out out quickly & efficiently while I waited.
My only negative comment is that when the repair was booked in, in January I was advised someone would get back to me with the cost of the repair. They didn’t. I spoke to someone two weeks before the appointment & was advised again that I would be contacted. It didn’t happen.

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Roger, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Avaliado com 3 de um total de 5 estrelas

I was asked to give a 5 star review!

I was asked to give a 5 star review which speaks for itself!
I dropped my car off at 8am as requested for a service and MOT. Disappointingly my car was not ready to pick up until nearly 5pm. On checking the car in I agreed to additionally have the fuel system flushed out and the air con re-pressurised. The former was carried out but it looks like the air con was not touched (I was not charged for it). Also, with previous services the car had been washed. This time it wasn't - when I mentioned this I was told that this was for environmental reasons and that instead of washing a car they now planted a tree (apparently I should have been told about this!). I wonder (cynically) where my tree is planted.

16 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service from Brayleys as usual

Great service from Brayleys as usual. I've had several vehicles over past 20yrs. Loving the relaxing drive of new hybrid Civic. (Bit of a shock considering previous car was a Type R!)

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Gavin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Service

Service, recall work, and MOT completed very efficiently. Kept me informed as to progress- very pleasant experience.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Dave, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 3 de um total de 5 estrelas

Somewhat dissappointed

Hard to quantify. Initially the experience was good. There are some major areas where Brayleys need to be more open and expansive about additional costs that are included within the transaction price. The Branch Manager and I discussed this today, so hopefully those concerns will be addressed

12 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Getting my CRV serviced.

The service staff were friendly, polite, informative and knowledgeable. I took my car to Bradley's the esrly evening before and they started work that day. I received a video that evening of the condition of the car underneath and the condition of the tyres. Just after 9.00 AM on Wednesday Bradley's called to say that work was completed and all was well. Wow!!
When collecting my car Emma took me through the work done and confirmed that there were no MoT advisories. I will certainly continue to use Bradley's again.

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Geoff, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Had to wait for a while to be seen by a…

Had to wait for a while to be seen by a salesperson due to staff shortage with sickness and on the verge of leaving but stumbled on a car in the forecourt I liked the look of. Went back inside and had another bit of a wait but eventually had a brilliant salesman in George. Great knowledge, great personality, I bought the car and would definitely buy from Brayleys again.

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Johanna, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 2 de um total de 5 estrelas

Signed up for plan with the…

Signed up for plan with the understanding the car would be picked up and returned - that was not the case. Usually it has a wash and hoover - that didn’t happen. Cannot understand video - talks far too quickly.

9 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy !

Very happy !! Love my HRV and lovely people at Brayleys. Thank you!!

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Gail, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Annual Service and MOT

Car delivered at 8am for service and MOT and was available for collection at 11.15am having also being cleaned, fantastic service.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Peter, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Thank you Brayleys…

Thank you Simon for making it possible to purchase my dream car which yes wasn’t a Honda Civic Type R but an equally amazing car the GR Yaris.
The drive home was wet but it didn’t disappoint.
The Team at Brayleys are like a family and they are all really happy to make your experience first class.
A big thank you to Lana for the great Mocha which I think was better than most coffee shops.
Thank you to George for picking me up from the station as it was heavy rain.
Thank you to Paul Hubbard for the great handover !
Lay off the Monster 😃

Thank you Brayleys !

Paul

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Really easy to book car in did a while…

Really easy to book car in did a while you wait service and Mot. Keep me up to date in progress and done in time scale they predicted if no work needed.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Karen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service - suggested works; gave health update on vehicle advised by phone as soon as the car was ready - where it was located and all paperwork prepared

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Lynne, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

The staff are very helpful and polite…

The staff are very helpful and polite the service and mot was carried out quickly.

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Bernard, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais