Jeni in sales and Louise in admin were so helpful in every aspect of me trading in my 3 year old Kia Picanto for a new one. Their personal service and knowlage made the whole purchase so easy.
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Veja o que dizem as avaliações
I bought a car yesterday. Juhel Ahmed was the sales person. He was very helpful and knowledgeable regarding the product. An enjoyable experience. Thanks for employing people with that kind of expertis... Ver mais
A empresa respondeu
I have been servicing my old-model Kia Niro for the past 3 years at Enfield Brayleys. Dawn Peer has always been great at servicing. She always takes extra care and attention, listens and tries to find... Ver mais
A empresa respondeu
Brayley Kia had served us well for over 10 years - we’re on to our third Picanto from them and have never been let down. The service booking process and efficiency, buying a new car - everything is ea... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contato
Great Cambridge Road 680, EN1 3WX, Enfield, England, Reino Unido
- 0208 419 1500
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Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 31% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
Excellent customer service , explained everything in details .

Resposta da Brayleys Cars - Brayley Kia Enfield
Completely let down
Brayleys used to pick up and return my car. They have withdrawn this service so I had to order a replacement car. When I got there there was no car available so I had to use a taxi. I care for my wife who has dementia and cannot be left. So I feel completely let down by Brayleys. Please reinstate pick up and return service - essential for carers in my position and Yes I am very, very happy to pay for it

Resposta da Brayleys Cars - Brayley Kia Enfield
Service, MOT and recall work
All done by friendly staff on the same day. I would have liked some seating near the service desk for those waiting to be seen. Because another customer had an issue I had to wait 15 minutes to be seen to collect my car, even though it was ready for me to take.

Resposta da Brayleys Cars - Brayley Kia Enfield
Fab new car
Smooth process I didn’t even visit the showroom before I collected my new car.
Everything was explained to me prior and the lease was sorted via email and calls.
100% would recommend

Resposta da Brayleys Cars - Brayley Kia Enfield
Absolutely A1
Absolutely A1 when it comes to customer service (thank you Terry) I am over the moon with my new car (2nd hand but new to me). Cannot fault this dealership on anything.... if I could leave more than 5 stars, I would do.

Resposta da Brayleys Cars - Brayley Kia Enfield
Been going there for service and mot…
Been going there for service and mot last 7 years and not had any problems at all

Resposta da Brayleys Cars - Brayley Kia Enfield
Brayleys serviced my Kia
Brayleys collected my Kia, serviced it for free, cleaned it, and returned it to me within 4 hours. The person who collected the car was polite and courteous.

Resposta da Brayleys Cars - Brayley Kia Enfield
Quick effecient service
Car was taken in quickly and ready earlier than discussed so very happy. Only one point getting through to service department on phone was a nightmare on line it says open until 6pm then I got an email after I complained I could not get through to anyone after holding for 20 minutes and I was told it closes at 4.30pm

Resposta da Brayleys Cars - Brayley Kia Enfield
Safety recall booking
Took my car to Kia following a safety recall letter. I was seen fairly promptly and the issue was fixed within 45 minutes. Staff very friendly

Resposta da Brayleys Cars - Brayley Kia Enfield
Excellent customer service

Resposta da Brayleys Cars - Brayley Kia Enfield
Two hour slot
Unexpectedly Brayleys rang to offer me a two hour slot for service (and a recall) as against the all day appointment I'd booked originally. This was very helpful as I live 20 miles from the dealership and would have had to hang around Enfield for 6 hours or else take a round trip home of nearly three hours by public transport. The work was done within the 2 hour slot and everything was much quicker and more convenient than previous visits. My thanks to the team on service reception as well as the technicians.

Resposta da Brayleys Cars - Brayley Kia Enfield
Chris Morgan was so helpful and…
Chris Morgan was so helpful and professional
Chris is quite experienced. He explained everything in details to me.

Resposta da Brayleys Cars - Brayley Kia Enfield
A very good new car buying experience…
A very good new car buying experience with friendly helpful people.

Resposta da Brayleys Cars - Brayley Kia Enfield
Fast booking of service appointment
Fast booking of service appointment, easy car check in on morning of service, and car ready just after lunch.

Resposta da Brayleys Cars - Brayley Kia Enfield
Had an express service and it most…
Had an express service and it most definitely was that. Dropped off at 10:30am was done by 12:30pm. Great service from start to finish

Resposta da Brayleys Cars - Brayley Kia Enfield
Kia service and MOT
Reception from the desk was excellent, car finished at the agreed time, cleaned.
Finding somewhere to park can be a problem, consequently there are cars everywhere.

Resposta da Brayleys Cars - Brayley Kia Enfield
Very good experience
Very good experience, service was done on time and there was a nice waiting. I will certainly use this branch for my next service.

Resposta da Brayleys Cars - Brayley Kia Enfield
Great service from start to finish

Resposta da Brayleys Cars - Brayley Kia Enfield

Resposta da Brayleys Cars - Brayley Kia Enfield
without realizing it I took my car in a…
without realizing it I took my car in a day early,the ladies at reception organised with the guys performing the service and MOT to fit me in and not having to return the next day. this I appreciated very much so big thank you guys. I have always found the staff at Brayleys to be very helpful, friendly from purchase to my service requirements.so all round an excellent team,well done .

Resposta da Brayleys Cars - Brayley Kia Enfield
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