Brayleys Cars - Brayley Mazda Milton Keynes Avaliações 

119
O TrustScore é 4.5 de um total de 5

4,4

Barnsdale Drive, MK4 4DD Westcroft, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

manager Ben easy to talk too no pressure knowledgeableready with good advice.he steared us to wards a good bargain then helped get us the best deal.

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Got on very well with Chris on the sales team, very polite, helpful & easy to get on with & not pushy. living over 60miles away made the transaction a little more awkward but all worked out ok. The c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ben Trainor is my sales person. I have bought Mazdas for quite a few years now, because the service I receive from Ben, I always go back to him all the time. He is so knowledgeable, explains ever... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I met with Paul and went through the paperwork before looking over the car. Paul’s colleague Kevin showed me the main controls and features which was very helpful. Both guys were excellent and clearl... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Oficina de Automóveis
  3. Loja de peças automotivas usadas
  4. Revendedora de carros usados

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contato

  • Barnsdale Drive, MK4 4DD, Westcroft, England, Reino Unido

  • 01908 866200

4,4

Excelente

O TrustScore é 4.5 de um total de 5

119 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 31% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(119)

3.183 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

manager Ben easy to talk too no…

manager Ben easy to talk too no pressure knowledgeableready with good advice.he steared us to wards a good bargain then helped get us the best deal.

1 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Mark, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Very friendly approachable staff

Very friendly approachable staff.
First time purchasing a car since my husband passed away and they were very helpful and kind with clear explanations of the process.

29 de junho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Eirwen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 1 de um total de 5 estrelas

Would not recommend

We bought a car a couple of weeks ago, found the service poor. Difficult to get hold of and get replies.

A weirdly tense completion too when asking about breakdown cover (which was advertised). Moving the cones to leave when driving out, all really poor.

13 de maio de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you for your review. We are sorry to heat that you didn't enjoy your purchase experience and will review with the management team.

Avaliado com 5 de um total de 5 estrelas

Ben Trainor is my sales person

Ben Trainor is my sales person. I have bought Mazdas for quite a few years now, because the service I receive from Ben, I always go back to him all the time.
He is so knowledgeable, explains everything in detail.
I am moving to Lincoln but will always come back to Milton Keynes Mazda for any future purchases .

13 de maio de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

HI Jackie, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Great Job Brayleys!

Brayleys did a great job of providing the perfect car for me, quickly and very professionally.
Every aspect of the transaction was easy to understand and carried out smoothly.
Ben Trainor was excellent.

13 de maio de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Martin, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 4 de um total de 5 estrelas

Mazda used cars

Got on very well with Chris on the sales team, very polite, helpful & easy to get on with & not pushy. living over 60miles away made the transaction a little more awkward but all worked out ok.
The car we were interested in unfortunately had some body work issues which were repaired very well, but because of the complexity of the repair took a little longer to do than expected. (hence the 4 stars & not 5). Overall we are very happy with the car & our experience of Brayley cars. well done guys.

30 de abril de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Glenn, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Avaliado com 5 de um total de 5 estrelas

Thanks Ben great service and great…

Thanks Ben great service and great price on our new mx5

29 de abril de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Stuart, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 4 de um total de 5 estrelas

Nice people

Nice people. Very helpful.

22 de abril de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Doug, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent dealership, I've had a CX-5 from this dealership for the past three years and loved it, so traded in for a CX-60. Ben Trainor, my salesman was great, went through all the details with me clearly and made sure I understood everything before committing to anything. Nothing was too much work for him, even though he had back to back customers he made sure I was looked after.

Im very fussy and he took all my pestering with countless phone calls about general queries, gave me a good deal and assured me if anything wasn't right, he would rectify prior to collection. Everything was right.

Only been here a couple times for service so can't comment too much or name anyone but the dealership seems very well run from my experience.

If I stick to a Mazda next time round I'll defo be back

31 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Rohan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service - from mistreat to finish very reassuring

20 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Andrew, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Ben was very helpful

1 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Alexis, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 1 de um total de 5 estrelas

simply refused to have a phone conversation

I contacted Mazda Milton Keynes simply looking for information and to speak to someone about my vehicle needs before committing to a visit or booking an appointment.

Unfortunately, the experience was extremely frustrating.

No one was willing to have a proper conversation. I was repeatedly directed back to the website or told to book an appointment, despite making it clear that I just wanted to ask a few questions and understand my options first. I wasn’t asking for a test drive or anything unreasonable — just basic guidance and human interaction.

For a car dealership, the reluctance to talk on the phone or provide straightforward information was surprising and disappointing. Not everyone wants to book appointments blindly or make decisions without speaking to a knowledgeable person first.

If this is how enquiries are handled before a sale, it doesn’t inspire much confidence in the customer service afterwards.

Would not recommend based on this experience.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you for your review. We are sorry to hear that your experience fell below par on this occasion and can assure you that this isn't representative of our dealership's usual service. If you would like to progress your enquiry, please email jonathan.morgan@brayleys.co.uk

Avaliado com 5 de um total de 5 estrelas

Great service

I’ve been dealing with Ben at Mazda in Milton Keynes for the last 6 years and he could not be more helpful. It’s always a positive experience at Brayleys and I would highly recommend.

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Beth, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Fantastic service!

Recently purchased a 2021 CX-30 Auto from Brayleys, the car was in impeccable condition and received first class service from sales exec Ben and the entire team at the dealership from start to finish. Thank you very much!

3 de janeiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Richie, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful. Received testdrive and detailed explanation of features of car.

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Great customer service from Tony who…

Great customer service from Tony who went above and beyond to get my vehicle from another branch to test drive. Then took me through the purchase step by step.

15 de outubro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Loraine, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service.
Made buying the car easy, Tony my sales man was great everything was clear and explained.
Would definitely go back and recommend.
Andy Bowers

31 de outubro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Andrew, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Great car

Helpful, easy, customer friendly and straightforward. Everything explained. Ben was very helpful and nothing was too much trouble. Thank you. The car was handed over very clean

29 de setembro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Paul, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Professional Service

Compared with other dealers Brayleys (Tony Hatton) provided a professional service from first enquiry to collection. Keeping me informed of progress from build to delivery to the dealership.

22 de setembro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Robert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Mazda 3

I saw the Mazda 3 advertised online, made the enquiry and went to see the vehicle and all an easy process.

The communication from the sales representative Tony was absolutely spot on through the 10 day process, went above and beyond with his customer service, made the whole process so simple and easy throughout and drove away happy on the 19th Sept.

Tony is a credit to the dealership.

19 de setembro de 2025
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Matt, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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