manager Ben easy to talk too no pressure knowledgeableready with good advice.he steared us to wards a good bargain then helped get us the best deal.
A empresa respondeu
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Veja o que dizem as avaliações
Got on very well with Chris on the sales team, very polite, helpful & easy to get on with & not pushy. living over 60miles away made the transaction a little more awkward but all worked out ok. The c... Ver mais
A empresa respondeu
Ben Trainor is my sales person. I have bought Mazdas for quite a few years now, because the service I receive from Ben, I always go back to him all the time. He is so knowledgeable, explains ever... Ver mais
A empresa respondeu
I met with Paul and went through the paperwork before looking over the car. Paul’s colleague Kevin showed me the main controls and features which was very helpful. Both guys were excellent and clearl... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contato
Barnsdale Drive, MK4 4DD, Westcroft, England, Reino Unido
- 01908 866200
4,4
Excelente
119 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 31% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Professional and friendly!
Professional, friendly and quick to deal with all your request. Tony was replying to my emails after hours, they really go to the extra mile. The transaction with the trade in car involved was smooth and took less time than my weekly Tesco shopping. They don't try to hassle you in anyway. Highly recommended dealership.
2 de novembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Hi Steve, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tony. We look forward to continuing to welcome you into the dealership for many more years.
Jason was absolutely great and very…
Jason was absolutely great and very willing to help in anyway
Credit to the company
30 de outubro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Hi Lucie, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Jason. We look forward to continuing to welcome you into the dealership for many more years.
Purchased my 3rd Mazda from Brayley…
Purchased my 3rd Mazda from Brayley this time from Milton Keynes rather than Harpenden very good service kept informed at all times regarding my purchase.
24 de outubro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Hi Steve, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brayleys were able to accommodate my…
Brayleys were able to accommodate my need to have my new vehicle delivered, which was so helpful. Despite having to wait for the car itself, which was never a problem, the salesman (Tony) kept me informed all the way. Early days of course, but a good experience and certainly happy with the vehicle.
27 de setembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Hi Morse, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
5 star experience
5 star experience, no pressure, well pleased with my purchase
5 de outubro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Hi Nigel, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
My nearly new Mazda
No pushy sales person and when I picked the car myself, Tony Hatton (sales executive) answered all my questions made the sale very easy and helpful and sorted out couple of concerns with my nearly new Mazda and I’m really happy with experience highly recommend 
19 de setembro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Hi Seamus, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tony. We look forward to continuing to welcome you into the dealership for many more years.
Car returned after a service and MOT
Car returned after a service and MOT, cannot praise the service department enough, terrific customer service , kept me updated as to what they had done and returned the car as though it was brand new, well done to one and all, first class.
28 de agosto de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
One of the most painless car buying…
One of the most painless car buying experiences I’ve ever had! Thanks to Jason at your Mazda Milton Keynes branch, excellent service
17 de agosto de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Hi Dick, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Jason. We look forward to continuing to welcome you into the dealership for many more years.
Pointless online booking system
Seriously, what is the point of having an online booking system if the appointments are not honoured?
To compound the issue, you can very rarely get through to the service desk.
I booked my Mazda in for a service 20/08, and now I am being told that my booking wasn’t registered and the next available booking is mid-September.
19 de agosto de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Thank you for your review. Unfortunately our new website isn't yet connected to the workshop diary so online bookings require manual confirmation. This is an issue that we are working with our IT team to resolve in coming weeks. The situation has been compounded by staff shortages which we are working to resolve; please accept our apologies for the inconvenience.
Ben the branch manager is a superstar
Ben the branch manager is a superstar; such a credit to the company. He helped my wife and sort out a car and was extremely patient with us. We shall definitely be buying with Braileys again and would highly recommend anyone looking for a new or used car. A wonderful car dealership!!!
31 de julho de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Hi Lawrence, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Ben. We look forward to continuing to welcome you into the dealership for many more years.
From start to finish Tony was fantastic…
From start to finish Tony was fantastic he was really helpful and explained and showed us everything on our new car he even set everything up for me. After driving off we got an after care email from Tony which we thought was a nice touch
22 de julho de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Hi Sarah, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
CX-5 from Brayleys
Bought a CX-5 from Brayleys on 13/07/24 and everything went really well. Tony was very professional and made the whole process nice and easy.
Thanks Tony and the rest of the team.
13 de julho de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Hi Paul, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tony. We look forward to continuing to welcome you into the dealership for many more years.
Tony Hatton was very helpful through…
Tony Hatton was very helpful through the whole process. He has answered all my questions.His responses have been quick even after the sale was complete.
25 de junho de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Hi Janette, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tony. We look forward to continuing to welcome you into the dealership for many more years.
Excellent customer service.
Brayleys were brilliant throughout the whole process of buying our new car. Tony was friendly, professional, helpful and took time to listen to and answer all our questions. He explained the process thoroughly and invited questions. He gave us time to consider our options and wasn't at all pushy. We felt very supported.
4 de maio de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for taking time to rate and review your experience so positively. It's much appreciated and we will share your feedback with the team.
Great customer service whilst you…
Great customer service whilst you buying a car, after that you cease to exist.
Have been trying for over a week to get hold servicing, car need a service and MOT, have no faith in them, what if they have my car and I need to get hold of them or I have a fault with the car under warranty, complete joke!!
Would recommend people find somewhere else to buy there mazda
18 de março de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Hello and thank you for your review. We're very sorry that you have been unable to reach our service team and will ask someone to contact you asap. In the meantime, feel free to email victoria.oxley@brayleys.co.uk with your requirements.
If I could rate zero I would.
If I could rate zero I would.
I gave a shining review when purchasing the car last year but it had a couple of issues and needed to be booked in. EVERY excuse has been used for it not to be booked in and now they have stopped responding with work outstanding to my expensive vehicle. GO BRAYLEY MAZDA MK!! Your service is awful!
19 de dezembro de 2023
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Hello and thank you for your review. Naturally we're sorry to hear of your experience, but to resolve your issues need to know who you are. Please email victoria.oxley@brayleys.co.uk and we will ensure that any outstanding issues are resolved. Kind regards.
Tony our salesman very good at his…
Tony our salesman very good at his job,very informative all through out our process of buying our car.
Well impressed with the whole experience and would recommend Brayleys to anybody.
9 de fevereiro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for your custom and for taking the time to leave such great feedback - both are much appreciated.
Fantastic service through out
Fantastic service through out - Tony Hatton was brilliant !!
26 de janeiro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for your kind feedback. Tony is a recent addition to our team so your positive comments are especially appreciated.
Brilliant Service all round
Thank you Tony, From the 1st enquiry to the handover of the vehicle chosen. A very professional garage -dealership and very helpful in finding me a car that suited ones needs. Prompt on coming back by email and phone calls which made for a great experience. Definitely recommend and will buy again.
22 de janeiro de 2024
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for your great review. We are delighted to hear that you were well looked after and will convey your kind comments to Tony.
New mx30 REV
All at Brayleys were friendly and helpful, especially my salesman Ben.
I was also informed about any offers available, such as the house mounted charger
Nothing was too much trouble and made it all a great experience.
22 de novembro de 2023
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for leaving such a great review. We're delighted that you chose to purchase from us and will convey your kind comments to Ben.
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