Truly excellent service. My music kept dropping on my Bluetooth audio. I called up Nissan customer service, they advised that i qualified for a free software update. I called and booked my car in, wai... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoChester Road 127, B74 2HE Sutton Coldfield, Streetly, GB
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Veja o que dizem as avaliações
Paid for a major service which was quite expensive. However, wheel balancing was not done. Neither did the garage contact me before collecting about finding a perished drive belt that I would happily... Ver mais
From the moment walked in I was welcomed at the service desk and was explained exactly what would be done and they sorted my courtesy car. When I picked up my car Zoe who was so helpful and explained... Ver mais
A empresa respondeu
Harry is an excellent guy who really knew what I want it. He listened to me patiently, he was not pushy at all. He was more interested in the fact that I left with the car that I wanted.Excellent cust... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contato
Chester Road 127, B74 2HE, Sutton Coldfield, Streetly, Reino Unido
4,6
Excelente
351 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 31% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Screen repair
Car went in for simple job as I was waiting my car was expedited job done 5*
3 de setembro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Jane, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Friendly efficient service.
24 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Philip, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Well disabled people pay a lo of money…
Well disabled people pay a lo of money & you don’t even get a service clean no more think it’s not right
21 de agosto de 2026
Avaliação não solicitada
Completely happy
Harry is an excellent guy who really knew what I want it. He listened to me patiently, he was not pushy at all. He was more interested in the fact that I left with the car that I wanted.Excellent customer services very knowledgeable
15 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Lotus, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent service
Excellent service
Listened carefully to wants and matched a car to them
Thank you, James
20 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Alison, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by James. We look forward to continuing to welcome you into the dealership for many more years.
Truly excellent service
Truly excellent service. My music kept dropping on my Bluetooth audio. I called up Nissan customer service, they advised that i qualified for a free software update. I called and booked my car in, waited 10 days. When I took my car in, they also performed a full health check on my vehicle as well. All free of charge, I was very impressed with the service overall - quick, efficient, polite and they care about their customers. A+
17 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi James, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Rubina, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
They did my sevice in 2 hours.
They did my sevice in 2 hours.
At the service desk Nicky was brilliant .she knew exactly what was needed.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Sheila, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Quick and excellent service
Quick and excellent service! Waited only 2 hours for car service, staff pleasant and helpful and a very welcome complementary coffee machine!
10 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Rebecca, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Brayleys service department
From the moment walked in I was welcomed at the service desk and was explained exactly what would be done and they sorted my courtesy car. When I picked up my car Zoe who was so helpful and explained what was done and what had been fixed and I found Zoe very professional she was great really pleased.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Adam, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Always a pleasure taking car brayleys…
Always a pleasure taking car brayleys top class service and trustworthy nothing too much for the staff excellent service all round...
7 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Lance, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Kevin was so nice so helpful we had a…
Kevin was so nice so helpful we had a good experience with
5 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Naida, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Nissan Juke radio software update.
I was given a free software update as my radio system was not working and was told it was a problem with the Nissan Juke. After the update my radio system was working so when I got home
I tried to connect my device to Bluetooth and was unable to complete the process.
The following day the radio was again dead. So the issue is not resolved.
3 de agosto de 2026
Avaliação não solicitada
Yet another great experience at…
Yet another great experience at Brayleys Nissan Birmingham! Harry was friendly and very professional making the purchase of my car a fully informed seamless experience. This is my 5th car from Brayleys for this reason and am planning on going back in the future. Many thanks
4 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Clair was brilliant made it so easy…
Clair was brilliant made it so easy will come to Brayleys in the future thank you again x
1 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Lee, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The staff are very friendly
The staff are very friendly, welcoming and professional. Especially the front of house staff Nicky.
28 de julho de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Mr & Mrs Moore, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Great service by gavin in sales made…
Great service by gavin in sales made buying process easy explained vehicle specifications great work
28 de julho de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Kully, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Recently purchased a used car from…
Recently purchased a used car from Brayleys. Service from sales person, Harry, was very good. Nothing was too much trouble. Also gave a very fair trade in value for our current car
22 de julho de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Doug, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Fantastic
Fantastic! Oliver went above and beyond trying to sort out dates and courtesy car so I didn’t have come back to get things sorted again.
Wonderful manners and great smile which makes it easy for someone that hates going to the garage!
Happy customer 😊
22 de julho de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Nuria, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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