Staff very welcoming and helpful. Always use this outlet to have my Nissan cared for & to date they have always provided excellent service. I would like to see the cost of an MOT included in what y... Ver mais
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Localização
Trocar localizaçãoChester Road 127, B74 2HE Sutton Coldfield, Streetly, GB
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Veja o que dizem as avaliações
Cloe was extremely helpful going beyond her remit. I had recieved an email telling me that I needed to book an MOT for my car by 6th October. I went in to book it and Cloe informed me that it had to... Ver mais
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This dealership goes out of its way to be helpful and provide the perfect service experience. Nothing is to much trouble for the team. We always deal with Clair, who is not only a great sales person w... Ver mais
A empresa respondeu
Brayley Nissan were very helpful and professional when we purchased a new car recently. This is our 3rd purchase and they always go above and beyond to sort out the car we want and explain all our fin... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- também em
- Loja de peças automotivas usadas
- Oficina de Automóveis
- Revendedora de carros usados
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contato
Chester Road 127, B74 2HE, Sutton Coldfield, Streetly, Reino Unido
4,6
Excelente
382 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 28% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great sales and aftersales.
I had a very positive experience when buying my new Nissan Leaf. Very helpful and and communication was maintained through the process of ordering to delivery.
I since had a small problem with my car which was corrected quickly and efficiently.
I'm very happy to recommend Brayleys.
11 de setembro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Colin, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Great service quick and efficient…
Great service quick and efficient thankyou Brayleys Sutton nice coffee too
16 de setembro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Cleo, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
The service was carried out…
The service was carried out satisfactory
But when I was about to pay the MOT was not on service When I ordered the service in July and spoke to a girl and she made all the booking and sent me a email as your service can see I always have both done at same time I Had to wait a further 2hours
14 de setembro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Thomas, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Brayleys/Nissan have always been…
Brayleys/Nissan have always been professional and courteous. They carry out work in a timely manner and let you know what is happening. My car is done through Motability so it's essential that it works properly. Thank you Nissan
9 de setembro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Karen, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Recall on my Nissan qashqai
Recall on my Nissan qashqai
Arrived a little early on the day, " not a problem they said, take a seat and help yourself to coffee and we'll sort this out.
Excellent friendly customer service at a very busy dealership.
Bradley Nissan
Streetly
Sutton Coldfield
11 de setembro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Simon, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Top notch customer service.
I would like to say a big thank you to Brayley Nissan. The customer service is top notch. All the employees were professional, courteous and polite. My car was fixed promptly and without fuss. I highly recommend!
11 de setembro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Jo, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Staff and the Engineer are polite and…
Staff and the Engineer are polite and friendly, I came for MOT and didn’t have to wait too long.
9 de setembro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Kawaljeet, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Great service
Had the Annual Service & Mot done it was collected & Delivered by Roy great service.
7 de setembro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Andrew, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Good all round knowledge.Excellent…
Good all round knowledge.Excellent communication from salesman.
Very personal service.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Diane, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Simon, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
The service was fantastic.
The service was fantastic.
I received all the support we needed in our situation. The person who assisted us genuinely put themselves in the customer’s position to help resolve the issue.
Congratulations on the excellent customer service.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Fernando, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Screen repair
Car went in for simple job as I was waiting my car was expedited job done 5*
3 de setembro de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Jane, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Friendly efficient service.
24 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Philip, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Well disabled people pay a lo of money…
Well disabled people pay a lo of money & you don’t even get a service clean no more think it’s not right
21 de agosto de 2026
Avaliação não solicitada
Completely happy
Harry is an excellent guy who really knew what I want it. He listened to me patiently, he was not pushy at all. He was more interested in the fact that I left with the car that I wanted.Excellent customer services very knowledgeable
15 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Lotus, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent service
Excellent service
Listened carefully to wants and matched a car to them
Thank you, James
20 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Alison, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by James. We look forward to continuing to welcome you into the dealership for many more years.
Truly excellent service
Truly excellent service. My music kept dropping on my Bluetooth audio. I called up Nissan customer service, they advised that i qualified for a free software update. I called and booked my car in, waited 10 days. When I took my car in, they also performed a full health check on my vehicle as well. All free of charge, I was very impressed with the service overall - quick, efficient, polite and they care about their customers. A+
17 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi James, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Rubina, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
They did my sevice in 2 hours.
They did my sevice in 2 hours.
At the service desk Nicky was brilliant .she knew exactly what was needed.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Birmingham
Hi Sheila, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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