Bought a new Nissan Leaf EV from Brayleys. A 5 star experience from start to finish. Salesman Sam was great from the test drive and ordering stage to handover. His communications were great, especiall... Ver mais
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Veja o que dizem as avaliações
⭐⭐⭐⭐⭐ I’ve had a brilliant experience with Nissan from start to finish. Communication was clear, effective and consistent throughout. Alister was fantastic in helping me find the right car, and Sam... Ver mais
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I’ve always had fantastic service from Nissan - Brayleys. Because of my past experience with Chris Newbury and others I was keen to return to Brayleys when looking for a replacement car. Alistair... Ver mais
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It’s never easy buying a car when you live a long way from a dealership. Brayleys, Coventry ensured it was a smooth process up to the point of sale. The car was presented in excellent condition and... Ver mais
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Detalhes da empresa
- Concessionária
- também em
- Loja de peças automotivas usadas
- Oficina de Automóveis
- Revendedora de carros usados
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contato
Spon End, CV1 3HF, Coventry, England, Reino Unido
- 02477674436
4,7
Excelente
438 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 27% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Every time I've visited my local Nissan…
Every time I've visited my local Nissan it has been a pleasure, the staff are very helpful, friendly and efficient.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Hi Tracey, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
quick service
quick service. friendly staff. and decent free coffee too
11 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Hi Nigel, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
from the booking of the work to picking…
from the booking of the work to picking the car up - all very professional
11 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Great customer service
Great customer service
Kept in the loop all the way through the process
Lady in the office office was excellent credit to the showroom
21 de julho de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Hi Martin, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very good service ,we waited for the…
Very good service ,we waited for the car to be serviced ,the sales people in the showroom did not seem as friendly as they were before when it was west way
10 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Spent over £3k to have a repair that…
Spent over £3k to have a repair that can’t be fixed, total waste of money. Where is my refund!
27 de julho de 2026
Avaliação não solicitada
Transparent and Efficient
Transparency and efficiency were key to my 5-star experience rating. Granted the car I put in for the major service is only 2 years old, but given the set up and professional approach during the whole process I have no reason to doubt that the service would be consistent. I will always return to Brayleys.
6 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Hi Graham, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
very professional…
Excellent service very professional kept well informed during service and MoT
6 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very good service and helpful 👍
Very good service and helpful 👍
6 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Hi Mr Jivram, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great service and care
Felt like a personal and individual approach was taken. Much time and care was taken to discuss any issues that were found, and with honesty about when the work would need to be done and suggesting different levels and costs. I like the shared video of my car, showing me which areas were fine and which needed work, and why. All the staff I dealt with made my appointment and all communication with me seem important to them. Great customer service and care, more than any other garage I have dealt with.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent advice and service very…
Excellent advice and service very helpful with my queries
Service advisor Ella extremely helpful went the extra mile to help
4 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Hi James, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Service and MOT
I dropped my car off and asked if it could be ready by lunch time they said they would do their best which they did and the car was ready for me to collect at 11am
4 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Quick friendly service would recommend.
Quick friendly service would recommend.
4 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
I trust these guys and gals
Most people would tell you dealerships are not be trusted they will over price any work that maybe required on your vehicle at Brayleys Nissan Coventry is contrary to the generalisation. Brayleys Nissan Coventry has looked after me, the service, staff level of customer service I cannot fault and that is why I keep coming back every year because I know my vehicle and I will be looked after very well. I hope to buy car from them one day.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Resposta da Brayleys Cars - Brayley Nissan Coventry
Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Staff are great ,and rang us when tge…
Staff are great ,and rang us when tge car ready
29 de julho de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Hi Mr Cunningham, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Resposta da Brayleys Cars - Brayley Nissan Coventry
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
We had an issue with the car
We had an issue with the car, were something came up on the car, so when Zaff booked the car in there was a recall on the car that we wasn't told about no email or letter in the post, this is the 2nd time that you have had the car and no has wash it, even on the 1st service.
Please make sure that the car is washed on the next visit.
24 de julho de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Hello Mary, Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations.
Pure help with choosing the car.
Awesome job helping us with the test drive and with the ordering the car.
27 de julho de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Hi Neil, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
The lady was polite helpful and…
The lady was polite helpful and explained the whole process easily
24 de julho de 2026
Avaliação não solicitada
Resposta da Brayleys Cars - Brayley Nissan Coventry
Hi Miss Nicole, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
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