Brayleys Cars - Brayley Nissan Coventry Avaliações 

Nissan has stopped doing valet’s which is really poor i pay over £30 a month for a service plan and they won’t valet 😡😡😡

A great dealership

All as you'd expect when buying a vehicle from a main dealer. Alistair was polite and knowledgeable over the phone during the enquiry. Also Nathan was good during the handover. My only small complaints were two things.
1. Service book not filled in properly (Brayleys).
2. The best two tyres were not fitted to the front wheels, they were both on the offside front and back. Leaving the two most worn tyres on the nearside. A bit dissapointing that your fitters would have left it like that.
Both items were sorted quickly enough, but only because I spotted it and asked.
Overall a good handover (and I've had a lot in my experience !)
Cheers Brayleys.

It's Annual service time again and, as usual, the 'Brayleys' team did their thing from Booking in the Annual service, including an Air Conditioner problem which they investigated, found the cause and replaced the culprit with a new part. Job Done. Fitting the new part did involve extra time but the Service Techs did everthing and still stuck to the original time that they said it would be ready. Add to this the front of desk Service people who kept me fully informed at every stage throughout the day.

Thank you one and all. To sum it up in one word? Let me think... 'Brilliant' Yep, that's the word.
See you all again when it's time for its next check up.

Oh! In case you're wondering. The coffee in reception is wonderful also.

Just an MOT. But all the concerns disappeared.
Great communication. Nothing left to surprise. Courtesy car available.
Quick and professional treatment.
Clear at every step.

Excellent service from reception to completion

Excellent service

Really helpful and accommodating, Stefan was brilliant, kept me informed regularly on the delivery date for my new car, even put petrol in for me😃

Great customer service.
Great people.
Service is fantastic

Was meant to collect the car before 10 am for a service , after a couple of phone calls to chase it up it was collected 12.15
The car was back around 3 pm usually this would be well after 5pm. The car usually comes back after a service being fully valeted which we are always grateful for . This time NOTHING !
I would like to know why ?

Staff really friendly welcoming, didnt need to leave my car they fixed the screen there and then, help person.

We had a great experience at Nissan, Sam who sold us the car was so knowledgeable and friendly he made us feel any question was welcome. The day we picked up our new car he took his time explaining about the new features and made the whole transaction seem less. Thank you Sam, we are loving our new full electric Ariya

All the staff were really helpful and listened to any worries. Nathan dealt with our purchase and we were kept updated and well informed throughout. On the day of collection Nathan guided us through all the gadgets etc.
Thank you Nathan. You went over and beyond. We are delighted with our Nissan Micra EV. :)

Communication all good car ready on time

Reception saw me immediately and took the keys. They told me that the car would be ready in a couple of hours and offered me a coffee whilst I waited. I chose not to wait and was contacted by phone when the vehicle was ready. A video was also sent to me explaining any issues that were found.

Sam the salesman was great from start to finish. A nice polite young man. The only downside was that my finance was delayed - perhaps a learning curve, the finance could have been sorted ahead of picking up the car to save waiting for a couple of hours. But this was Sam’s first dealing with the finance company camoola.
Absolutely love the car though…. Well worth the wait

While looking for a newer car we visited Brayley Nissan among other dealerships, their customer service was excellent, Stephan in particular.
Would I buy from Brayley again? Yes.

Excellent service from start to finish! Managed to get my car in and repair in very short notice, which enabled me to go on holiday.
Cannot fault anything. Joshua in particular was exemplary!

Staff really helpful and informative. Really happy with their service.

Always friendly and professional a pleasure to deal with