Brayleys Cars - Brayley Nissan Coventry Avaliações 

439
•
O TrustScore é 4.5 de um total de 5

4,7

Spon End, CV1 3HF Coventry, England, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bought a new Nissan Leaf EV from Brayleys. A 5 star experience from start to finish. Salesman Sam was great from the test drive and ordering stage to handover. His communications were great, especiall... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ I’ve had a brilliant experience with Nissan from start to finish. Communication was clear, effective and consistent throughout. Alister was fantastic in helping me find the right car, and Sam... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve always had fantastic service from Nissan - Brayleys. Because of my past experience with Chris Newbury and others I was keen to return to Brayleys when looking for a replacement car. Alistair... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It’s never easy buying a car when you live a long way from a dealership. Brayleys, Coventry ensured it was a smooth process up to the point of sale. The car was presented in excellent condition and... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. também em
  3. Loja de peças automotivas usadas
  4. Oficina de Automóveis
  5. Revendedora de carros usados

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contato

  • Spon End, CV1 3HF, Coventry, England, Reino Unido

  • 02477674436

4,7

Excelente

O TrustScore é 4.5 de um total de 5

439 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 27% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(439)

3.494 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great company.

I have nothing but praise for Brayleys Nissan.
From the start of my mobility acceptance they have been amazing. Very helpful and very easy to deal with.

6 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Gary, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Customer service

Great customer service and job completed earlier than expected

4 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Francis, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

First New Car

I would like to thank Sam (E-P) from Coventry. This is my first time buying a brand new car and he made it a wonderful experience. Great service and so helpful. I had lots of questions as a 57 year old woman I wanted to make sure this was the right decision for me. He was so supportive.

2 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Annette, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Out requirements were listened to

Out requirements were listened to. I felt we were swept along but my husband was very happy with what we saw and the patience of staff was commendable. After service helping us to get the most out of our purchase is much appreciated

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Margaret, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Ryan was very helpful and polite during…

Ryan was very helpful and polite during my visit to Nissan. We we're both very confused on to what the problem was with my car.
He got it booked in on a day that was convenient for me.
When I bought it in it was very easy to check it in and the health check was done very efficiently.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Jayne, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

I recently had my Nissan serviced and…

I recently had my Nissan serviced and I’m extremely pleased with the experience. From start to finish, the process was smooth, professional, and efficient. The staff were friendly, knowledgeable, and took the time to clearly explain what work was needed and how everything would be handled.

2 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Abdul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Putting the customer first…

I took my car in for its first service having purchased the car from Brayleys Coventry in 2025. I was acknowledged as soon as I entered the showroom and advised the car would go straight in and given an idea of the time it would take.
Prior to bringing the car for a service I had been in contact with Liam Kent ( After Sales Manager) as I had had a problem with the Infotainment screen delaminating (a known issue) and he had placed an order for a replacement under warranty.
Whilst I was waiting I spoke to Liam to get an update on when the new part may be available and after a few minutes he came back and explained that my part was due in next week but could use an alternative unit and complete the exchange while I was there so I didn’t need to make another journey.
This was fantastic and only took another 30 minutes or so to complete.
Thank you to Liam and the team for being so customer focused.
Great service as always from the Brayleys team.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Jez, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Called on Friday got booked in Monday

Called on Friday got booked in Monday, dropped car off at 11.30, received call at 14.30 to say they had rectified the fault, brilliant, what more could you do?

2 de março de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Debbie, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

From start to finish, Ryan was professional, detail-oriented, and genuinely invested in delivering excellence in customer service.

He was both knowledgeable and reassuring and went above and beyond in making the customer experience a positive one.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

The whole experience of buying a car…

The whole experience of buying a car from Brayleys in Coventry was a pleasure from start to finish. I felt very comfortable with the sales person, Sam, who was excellent at explaining everything about the car I chose to buy and also made the finance part simple
to follow too. All staff were very friendly and helpful.
I live 20 miles away from the garage and I asked if my car could be delivered to my house, which was no problem.
I would not hesitate in encouraging my friends and family to buy from Brayleys.
Thank you for my beautiful, smart and very modern vehicle.

22 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Elizabeth, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Very professional service

Very professional service...told exactly what would be happening and what possible outcome could be. Overall very happy with service

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Richard, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

I want to personally thank Josh for an amazing experience

I want to personally thank Josh from sales, for everything he did for me.
Your kindness, patience, and genuine care meant so much, and I will never forget the surprise of seeing the car waiting for me at my home. It was such an emotional and special moment.
You made the whole experience feel easy, personal, and truly supportive.
Thank you, Josh, for going above and beyond. I’m incredibly grateful.I highly recommend Josh from sales.
Thank you Joshua 😊 🙏 💓 ☺️ 💗

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Aura, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

I took my car in for a recall job.

I took my car in for a recall job.
They did the job in good time and also did a free vehicle health check.
The staff were friendly and efficient.
There was a lovely waiting area with complimentary drinks

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Sarah, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Great customer service from Ryan

Great customer service from Ryan, who kept me informed at every point from checking my vehicle in for unscheduled work, to helping arrange a courtesy car, informing me of progress, and getting me back on the road.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Brett, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

The staff at Coventry Nissan Brayley…are so welcoming, professional, keep you informed completing all work to a high standard. Keep up the excellent work, I would have no hesitation in recommending Coventry Brayley to friends and family

The staff at Coventry Nissan Brayley Coventry are so welcoming, professional at all times and of coursed fixed my car. All the work was completed with no issues in an agreed timely manner to the expected outcome as I expected.

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Lee, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Good Experience.

Mr Newport was very helpful, warm and knowledgable about the vehicle (Nissan Leaf). I would not hesitate to buy from here in the future.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Rama, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Excellent service once again

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Robert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Staff excellent

Staff excellent, everything explained.
Spare ordered and subsequent repair to be carried out on arrival

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Doug, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Always a brilliant service and mot

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Margaret, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Service and MOT

From the moment I rang to book my car in for a service and MOT to receiving the car back the whole process was flawless I was kept updated throughout.
Also the customer service was excellent and staff very knowledgeable.
I will be using the dealership again.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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