BrightStar Care Avaliações 9

I highly recommend. Very responsive. Shout out specifically to Billie Raines (Pepper), she has been nothing but a blessing to me and my situation. She has gone above and beyond. I work from home, so she was able to work around my work hours which was very convenient to where the visits did not interrupt any work interruptions or commitments. she has taken such good care of my wound that it is healing up just nicely and goes the extra mile on its care

Thank you so much

I called in on a Sunday afternoon and Brightstar came to my home to start care for my critically ill veteran father. He gave his life to insure our freedom and Brightstar treated him with the love and care he deserved. They stayed with us day and night and went beyond our expectations. An amazing fact is that some of our care givers were also veterans, making my father so comfortable. I certainly recommend Brightstar for the care your loved one deserves!

Porque en algún tiempo trabajé para ellos, puedo ser testigo de algunas situaciones.
Es una buena empresa, como muchas otras. El inconveniente es el personal que la representa frente al cliente cuando ejerce su función como servicio al cliente. No todas las personas tenemos la misma historia cultural y eso involucra muchas cosas.

Very inconsistent care. Out of four caregivers, I've only had one quality experience.

Several were on their phones non-stop. One hid to play on her phone when she was supposed to be watching the patient to make sure they didn't choke or have a seizure. Unsafe and inconsistent care.

Very expensive and poor service. While many of the employees are caring, the company doesn’t care about their clients at all, only about getting more billable hours. They have left my father alone in bed on numerous occasions and done anything about staff failing to show up. Some of the staff are experienced and genuinely care about what they are doing but most staff, and there is a different one every day, are not briefed on the client or requisite tasks, come in late, leave early and are on the mobile phone half the time and when this feedback is given to the company they categorize you as being a client with an attitude. If you can find any other alternative I would take it, Brightstar is awful.

This dangerous company failed to show up three times for my elderly father in law. They didn’t even call to say they wouldn’t be there. They lied during the consultation and after the fact said service “was never guaranteed.”

Over promise and under deliver to people you were hired to care for. Expensive, dangerous and shameful. Stay away from this company

¡TENER CUIDADO! Si valora la salud y la seguridad de sus familiares mayores, NO confíe en BrightStarCare para brindarles servicios. Constantemente no se presentan y brindan la atención necesaria a su clientela vulnerable, poniendo literalmente en peligro vidas a través de sus malas prácticas comerciales.

BEWARE! If you value the health and safety of your elderly relatives, do NOT trust BrightStarCare to provide services for them. They consistently fail to show up and provide necessary care for their vulnerable clientele, literally endangering lives through their shoddy business practices.