British Retro Avaliações 

365
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very happy with British Retro Customer Service!Lovely Belle sorted out very quickly the problem with a belt of the skirt I bought from British Retro, the replacement was sent immidietly! I love all d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

British Retro is absolutely amazing! Bought a 50’s swing dress with petticoat and jewellery! Delivered to Guernsey was so fast and the dress is very very good quality! I will have to have the dress ta... Ver mais

Avaliado com 1 de um total de 5 estrelas

I have asked them almost a year now to start shipping to Europe again. They blamed customs issues...I order from the UK all the time with no issues. Their website says shipping worldwide, false advert... Ver mais

Avaliado com 5 de um total de 5 estrelas

I absolutely love British Retro! I have purchased several dresses and they are so beautiful and high quality! Dress arrives very quickly! Shipping cost is reasonable too which is a big plus! Size ch... Ver mais

Detalhes da empresa

  1. Compras e Moda

Informação fornecida por fontes externas variadas

British Retro - vintage inspired clothing, unique retro clothing, retro dresses,vintage dresses, retro clothing, and much more are available to buy online.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

365 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 62% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(365)

69 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Beautiful couture

Beautiful couture, the very best quality material and excellent customer service and your helpfulness is amazing. I purchased two dresses and a petticoat and they fit perfectly. I will certainly be recommending you and most definitely be buying more of your wonderful couture. Thank you once again for making me feel so special X

21 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Reviving the Retro Charm

British Retro has a way of reviving the charm of the past with their stunning collection of vintage clothing. Their friendly customer service and fast shipping make them a standout in the online fashion world..

15 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tres contente

J'ai commandé le 16/03 une très belle robe qui est arrivée le 27/03. Elle est sublime et le tissu est de qualité. Je suis ravie de mon achat!

16 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love the clothes from this company.

I love the clothes from this company.
As a 76 year old I am delighted as they are so flattering.
Superb quality beautifully made but I did have to size up.
I have 5 of the swing dresses and 3 wonderland coats in different coliurs.
They are not cheap but well worth the money and they have regular sales.
Would not shop anywhere else now for vintage clothes.

30 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent products and service

Ordered 5 brooches which weren't delivered; it slipped my mind and it was over a month before I chased it up. British Retro were responsive and helpful. I really appreciate their commitment to customer care and I love my brooches which would make ideal gifts as they come in beautiful bags - but I love them so much I want to keep them all!

7 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Affordable vintage clothing

If you're a fan of vintage clothing, then British Retro is the place to be. Their selection of affordable vintage clothing is unbeatable, and the quality is top-notch. I recently purchased a vintage-inspired blouse from their website, and I was pleasantly surprised by how well-made it was.

6 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dealt with my return promptly and professionally

I finally ordered a dress from British retro after months of browsing the website. It was shipped very quickly (the same day I think), arrived in good time and was well packaged. It was beautiful fabric and looked exactly like the pictures in terms of the style no issues with product quality, unfortunately the dress did not fit so I had to return it. The returns policy was very straightforward, I applied for a refund via my online account and once accepted they sent me the returns address and a form to pop inside the package via email. They do not offer free returns so expect to do this at your own cost. The returns policy is very strict, I recommend reading the returns policy before even unpacking the item. I was issued my refund promptly with no issues. Companies that deal with returns promptly and professionally always deserve repeat business so I'd happily buy from them again. Hopefully I can order the right size next time.

2 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Customer service is terrible there's no…

Customer service is terrible there's no way to call and they take so long replying to emails, when they said they will reply in 30 mins. Emailed them if I can get shipping details in order to track my order no reply… ended up missing my delivery as I didn’t know it was coming!

14 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

1950s vibes with higher quality fabrics and detailing

Great products higher quality fabrics than the cheapy brands in the same retro market and I hope they keep to this business model.

Quality - Dress was stunning, petticoat was more comfortable than cheaper alternatives (only buy white or black as you will have no wardrobe space left if you get sucked into colours) and the 1950s winter coats are beautifully detailed.

Sizing - The dress is true to size and so are the coats. (As they are most tailors at the waist for that 50s look if you want to wear a thick jumper underneath size up on the coats.)

Customer service is also great when it come to issues and questions.

15 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought a 1950's dress from British…

I bought a 1950's dress from British Retro and it was one of the best purchases I've made in a while. The quality of the fabric is great and it fits me perfectly. It is also very comfortable to wear. The service from this company was superb as well: they were quick at replying to my messages, great at their preparation for shipping.

18 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Couldn’t be more thrilled with my…

Couldn’t be more thrilled with my recent purchases !
This brand is the spirit of the 50 ‘s incarnate- chic, understated glamour , lovely fabrics and seriously clever designs.

Thank you !

8 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A dream of a Christmas dress

I live in Canada and my "From Kitty With Love" dress arrived this morning after just two weeks, which I consider fast shipping these days. It fits as if it was made for me. I ordered the size 10 and for reference, I'm 5'2", weigh 125 lbs and my measurements are 34 / 26 / 38. The stretch crepe fabric is a dream, the fur trim looks super posh and the skirt swirls around me as I walk. it's sexy and elegant in equal measure. I plan to wear it with a simple pearl neck lace, pointed black suede kitten heels and a bright red satin clutch. A classic addition to my holiday wardrobe!

21 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wow amazing company!

Wow. What an incredible company. I ordered a beautiful Emerald dress for a ball I was going to and after a few weeks the dress hadn’t turned up. I emailed British Retro to ask if they could possibly track the dress. Belle got back to me straight away and said the dress had disappeared off the system. With only 3 days to the ball I was slightly panicked but there was no need to be. Belle offered to resend my whole order with next day delivery. My items all arrived safely the next day. I was able to go to the ball in the most amazing outfit all thanks to Belles kindness. Customer service is the best Iv ever come across. I will be ordering again in the near future and I would 100% recommend British Retro to everyone. Also the quality of the clothing is incredible! One happy lady! Thankyou

18 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wedding Dress

I bought my wedding dress and petticoat from British Retro after buying a dress previously. The postage is so fast , the dresses are amazing quality and I felt like a total princess ..
I would recommend this company time and time again 😍
Thank you so much ...

11 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Felt a million dollars in my British retro dress!

I love these clothes! I searched everywhere for something for a Hollywood Gala event that personified the era without being over glitzy. I bought the 'From Kitty with Love' dress and the lace petticoat, aiming for an Audrey Hepburn style/look, and OMG, it was! I felt a million dollars and had so many compliments! The ordering, payment process was easy and delivery was so quick.

11 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love British retro so much!

I love British retro so much! Their clothes are such good quality, the designs are unique, I always get so many compliments!
I had an issue with a parcel but the customer service is amazing, replies fast and kindly, they sent me another dress that I’m wearing right now !
I definitely recommend British Retro, you won’t be disappointed !

10 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I absolutely LOVE both the dresses I…

I absolutely LOVE both the dresses I bought. I bought 2 different sizes as the reviews said “ this comes up big” for one of them and they both fitted perfectly. Well made, classy and different. I can’t wait to wear them now. Always a bit scary buying clothes from the internet. They can sometimes, sneakily, be from China and not what you thought you ordered. This was exactly like the photos, definitely not from China ( arrived after a few days) and beautifully made. Thrilled.

9 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My new favorite website

I absolutely love this website. The dress I ordered was absolutely lovely. It was well made and fit perfectly. Shipping from the UK to the US was also pretty fast. I highly recommend this company and am super excited to get my holiday dresses from them.

2 de outubro de 2022
Avaliação não solicitada

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