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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Beautiful dress , perfect for the races that came much earlier than expected. The staff at British Retro reached it early as my delivery was supposed to be delayed over the Easter weekend. They as... Ver mais

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Avaliado com 3 de um total de 5 estrelas

I have about 3/4 British Retro dresses so don't think my experience was just a 'one off'. I feel I have to express my frustration in the sizing of these dresses. I am a size 18 and in some sh... Ver mais

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Avaliado com 5 de um total de 5 estrelas

Came about this website by chance when looking for a dress for a special occasion coming up. Initially I placed an order for the wrong colour (completely due to IT issues on my part), the complany... Ver mais

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Avaliado com 5 de um total de 5 estrelas

I have now bought 2 dresses and petticoats from British Retro and I cant wait to be invited to another event that I can wear another one to. The quality is incredible for such a reasonable price. The... Ver mais

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Detalhes da empresa

  1. Compras e Moda

Informação fornecida por fontes externas variadas

British Retro - vintage inspired clothing, unique retro clothing, retro dresses,vintage dresses, retro clothing, and much more are available to buy online.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

320 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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Avaliado com 3 de um total de 5 estrelas

Does not cater for mid/plus size

I have about 3/4 British Retro dresses so don't think my experience was just a 'one off'.

I feel I have to express my frustration in the sizing of these dresses. I am a size 18 and in some shops, an 18 is sometimes even too baggy on me.

The belts that come with the dresses do not match the size of the dress. The belt fits as if it is made for 2 sizes smaller which makes the dress look ill fitting.

The petticoats also are not very good quality (not very fluffy, quite scratchy) and although are made to fit up to a size 18, the satin underskirt is so restricting that it cannot possibly be.

I beg you to please consider all of these when creating dresses in a size 18. We tend to be more voluptuous and your sizes do not cater for women's bodies.

12 de abril de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Fern,

We’re very sorry to hear that you were disappointed with your purchase. All of our dresses are made to standard UK sizing, and we have maintained the same fit for many years across our collections. If a garment does not fit as expected, it may be that a different size would provide a better fit, and we always recommend referring to our size guide before purchasing. In terms of the belts, these are designed to match the dress sizing too.

Regarding our petticoats, they are made from high-quality. While this type of fabric will never feel as soft as standard materials, we do use some of the softest netting available and each petticoat includes an inner lining to improve comfort. We have not received any contact from you regarding a return or concerns and cannot find your name on file, but you are of course welcome to return items in line with our returns policy. Please do feel free to get in touch with us directly if you would like any further assistance.

Warmest wishes,
British Retro

Avaliado com 5 de um total de 5 estrelas

Beautiful dress

Beautiful dress , perfect for the races that came much earlier than expected. The staff at British Retro reached it early as my delivery was supposed to be delayed over the Easter weekend. They asked if I wished for a refund which I thought was extremely considerate. Instead it arrived very early and came with a small brooch gift.

I will definitely be using again.

3 de abril de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Thank you so much for your lovely review, it truly means a lot to us.

We’re so pleased to hear that your dress arrived in time for the races and that you loved it. I’m really glad our team could help and that everything worked out even better than expected!

Warmest wishes
British Retro 💛

Avaliado com 5 de um total de 5 estrelas

Very happy lady.....

Came about this website by chance when looking for a dress for a special occasion coming up.
Initially I placed an order for the wrong colour (completely due to IT issues on my part), the complany were very helpful in rectifying this.
When I received the items, oh my word. Absolutely beautiful and top quality- packed perfectly, material excellent quality.
My first order with the company but will definitely not be the last- I cant stop smiling. For a girl that loves to be in jeans and crocs in the garden I have very quickly converted to a girl that wants to dress up.

20 de março de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Em,

Thank you so much for such a lovely review this truly made our day!

We’re so glad we could help get everything sorted for you, and even happier to hear how much you love your dresses.

Thank you again for your support 💖

Warmest wishes

British Retro

Avaliado com 5 de um total de 5 estrelas

Received the dress this morning thanks

Received the dress this morning thanks, my wife loves it and it looks amazing. She is very happy with it. Great customer service and thank you very much.

21 de março de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Anom,

Thank you so much for your lovely feedback 😊

We're so pleased to hear the dress arrived safely and that your wife loves it. It’s always so nice to hear such positive feedback, and we'll be sure to pass this on to the team as well.

Thank you again for your kind words.

Warmest wishes
British Retro

Avaliado com 5 de um total de 5 estrelas

Gorgeous design and great quality

I have now bought 2 dresses and petticoats from British Retro and I cant wait to be invited to another event that I can wear another one to. The quality is incredible for such a reasonable price. The styles are gorgeous and the choice of fabrics change so you always have a choice. Where items havent been right for me, they have always refunded with no quibbles.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Yvonne,

Thank you so much for your wonderful review 💖

We’re absolutely delighted to hear how much you’ve loved your dresses and petticoats and we hope you get plenty of excuses to wear them soon! It really means a lot to us that you appreciate the quality, variety, and value we aim to offer being an independent British brand.

We’re also so pleased to hear that your experience with our returns has been smooth and hassle-free, that’s exactly what we strive for.

Thank you again for your support, it truly means the world to us.

Kindest regards,
The British Retro Team x

Avaliado com 5 de um total de 5 estrelas

I order a dress and sadly it was out of…

I order a dress and sadly it was out of stock
They emailed to say they were sorry and offered me a 10% discount
There dresses are absolutely stunning highly recommended

8 de março de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Helen,

Thank you so much for your lovely review 💖

We’re really sorry again that the dress you ordered was out of stock, but we truly appreciate your understanding. It means a lot that you still took the time to share such kind words about our dresses.

We’re always here if you need any help at all.

Kindest regards,
The British Retro Team x

Avaliado com 2 de um total de 5 estrelas

Small Sizes and Extra Customs Costs for…

Small Sizes and Extra Customs Costs for International Orders
I bought a dress from British Retro because the designs are beautiful and the quality of the clothing is good. However, the sizing runs extremely small. A size 8 or even a size 36 corresponds to about two sizes smaller than standard European sizing.

This becomes a significant issue when ordering internationally. In addition to the initial shipping cost, you may have to pay customs fees upon delivery. If the size doesn’t fit and you need to return the item, the process becomes quite expensive. Between registered international shipping, customs procedures, and other costs, returning a product can add up to around 40% of the original price.

I would also appreciate clearer information about these potential additional costs for international orders, so customers can make a more informed decision before purchasing.

9 de março de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Bea

Thank you for your feedback, and we’re glad to hear you love the design and quality of our clothing. We’re sorry the sizing wasn’t right for you. Our garments follow standard European sizing and match the size guide on our website, which we strongly recommend checking before ordering. Customs charges are set by your local government and are separate from our pricing. We do highlight this on our delivery page, but these fees are not something we control or receive any payment for. Please do get in touch with us so we can help find a suitable resolution.

Kind regards,
British Retro

Avaliado com 5 de um total de 5 estrelas

Way Out West Giant Sunflower

I bought the Way out West Giant Sunflower 50's style swing dress for a works awards night.
The compliments started as I was waiting for the bus in Brighton, which as many know is a mecca for uniqueness and style.
I felt amazing and enjoyed the retro feel.
If you are between sizes I would recommend going up rather than down as had to return the 8 for a 10.
I lost a button on the night and the customer service replied almost immediately that they would send replacements out.
To summarise we need to support UK businesses as the quality is first class and the customer service is fantastic
Well done British Retro

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Thank you so much for your lovely review, Donna 💛

We’re absolutely thrilled to hear how much you loved your Way Out West dress, it sounds like you had an amazing night, and getting compliments is exactly what we love to hear!

We’re so glad we could quickly help with the replacement buttons when you needed them.

Your kind words about supporting UK businesses truly mean a lot to us as a small brand. We really appreciate your support!

Love,
British Retro

Avaliado com 5 de um total de 5 estrelas

Absolutely stunning dress

Absolutely stunning dress, fits perfectly and I'm wearing to my sons wedding next month. Great price and quality.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Marion,

Thank you so much for your lovely review! We’re absolutely delighted to hear the dress fits perfectly and that you’ll be wearing it to such a special occasion, how wonderful. 💕Wishing you a fantastic time at your son’s wedding, and thank you again for your kind words.

Warmest wishes
British Retro

Avaliado com 5 de um total de 5 estrelas

A dress that lives beyond the studio.

British Retro isn't just about vintage style. There is about how a woman feels in her everyday life.
The first time I wore the dress in a studio, it looked beautiful. But when I stepped outside — into real streets, real light, real movement — it truly came alive. And so did I.
There’s a quiet confidence in these designs. Feminine, strong, and effortless.
Thank you for creating pieces that don’t just photograph well — they belong to real life.
Lara.

19 de julho de 2025
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Lara,

This is such a beautiful review, thank you for taking the time to share it.

You’ve captured exactly what we hope every woman feels when wearing British Retro. Hearing that it made you feel confident, feminine, and effortlessly yourself truly means the world to us.

Thank you again for your kind words and for being part of British Retro.

Love,
British Retro 💛

Avaliado com 2 de um total de 5 estrelas

Mixed review

I have placed two orders on this website.
The first order had some issues. The dresses are very beautiful and I like them, although one was made of very thin fabric that was very wrinkled (even after ironing), and some buttons were loose. One of the packages was lost, so I had to be very persistent with customer service to get the dresses sent to me again, in accordance with the rules.
The second time, I was very disappointed. I ordered two dresses, but I was surprised by their poor quality. Especially one of them, that is mainly made of polyester, which is uncomfortable to wear and very rough. It is really poor quality for a £105 dress. The reviews on this site about the bad customer service speak for themselves, so I didn't even try to send them back.
I wanted to pay by PayPal because the site offers this option, but in reality, every attempt to pay was unsuccessful!

20 de janeiro de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Ana,

We’re sorry to hear that your recent experience did not meet expectations, especially as you mentioned you liked the dress designs.

All fabric compositions are clearly stated on each product page so customers can make an informed decision before purchasing. We use a mix of cotton, linen and polyester blends depending on the style, print and structure of each garment. When polyester is used, it is selected specifically for print vibrancy, durability and stretch.

We also accept PayPal and have not experienced any issues with this payment method. All payments are processed through secure, encrypted gateways and we do not store customers’ card details.

If you have concerns about your order, we would strongly encourage you to contact us directly so we can properly investigate and assist you. We are always happy to help resolve matters when given the opportunity. If you drop us an email then we'd be happy to assist you further.

Kind regards

British Retro

Avaliado com 5 de um total de 5 estrelas

The dresses really good quality and stunning

The dresses are abserloutly stunning , unique and great quality , I havd just bought the de de dress for my daughters wedding oh my days !!! It's more beautifull than the picture ,the service is brilliant to
Will always buy from here

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Melissa,

Oh wow, this has absolutely made our day, thank you so much! 🥰 We’re so happy you love our dresses.

Thank you as well for your kind words about our service, it really means the world to our small team.

Warmest wishes
British Retro

Avaliado com 5 de um total de 5 estrelas

Mother of the groom perfect dress

I ordered a dress to wear for my son's wedding. It is stunning. True to size and beautifully made. From order to delivery was quick. I love the buy the look button. You can choose to buy the accessories. I have already put in another order.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Sharon,

Thank you so much for your lovely review, we’re absolutely delighted to hear this! 💙 It means a great deal to us that you chose one of our dresses for such a special occasion, and we’re so pleased you were happy with everything.

Thank you again for your support and for ordering with us again, it truly means the world to our small business.

Warmest wishes
British Retro

Avaliado com 1 de um total de 5 estrelas

I wouldn’t even give this company 1…

I wouldn’t even give this company 1 star. My daughter has ordered several dresses from this site and for Xmas I thought I’d order her a surprise dress as she usually knows what’s she’s getting. I wrapped it and she opened it but wasn’t her style - didn’t try it on and didn’t remove any tags - didn’t need to try on because she knew it wasn’t the style she liked. They returned it back to me and said the tags had been removed clearly removing the tags themselves as probably didn’t want to lose the sale on the dress. Never will I ever order from them again. Mistrusting and all about what they can make money from customers is how I see it. Discusting and very disappointing

20 de dezembro de 2025
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Julie,

Thank you for your review. When the dress was returned to us, the tags were unfortunately not attached. As with all online clothing retailers (including large businesses), our policy requires items to be returned unworn with original tags in place to protect against used returns.

We always try our best to be fair while following standard retail procedures and appreciate your feedback.

Kind regards,
British Retro

Avaliado com 5 de um total de 5 estrelas

Gorgeous coats!!

STUNNING COATS!

I am a customer in the US and I have been buying clothes from British Retro for at least 5 years now. ALL of their clothing is beautiful and very well made, but I am particularly fond of their coats! They are absolutely gorgeous and are made with wonderful quality. I always get compliments on them when I wear one of them. I love them so much that I have them in 9 different colors! If you're thinking of getting one (or 9), you should! You will love them!

5 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Way Out West' Violet Check Full Circle Dress. With Pockets!

excellent customer service, and as to my dress wow could not be more pleased, a beautiful dress, beautiful material and pockets too, this girl loves a pocket.

2nd outfit I have purchased from British Retro, the first was for my daughter's wedding, this new dress is for Christmas and I can't wait to wear it.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Davina,

Thank you so much for your lovely review 💖
We’re absolutely delighted to hear how much you love your dress. It means a lot to us that you’ve chosen British Retro for such important occasions.

Thank you again for your continued support.

Warmest
British Retro

Avaliado com 5 de um total de 5 estrelas

Great customer service which is both…

Great customer service which is both friendly and efficient.

First purchase of Bardot dress, petticoat and jewellery set for an event next week and all are beautiful.

Will definitely be back.
Lorraine

13 de dezembro de 2025
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Thank you so much, Lorraine! 💖

We’re absolutely delighted to hear you loved all the items and that everything arrived in time. We hope you have a wonderful time at your event ✨

Warmest wishes
British Retro

Avaliado com 5 de um total de 5 estrelas

Fabulous clothes and stunning quality

Fabulous clothes and stunning quality. Such a lovely company with excellent customer service. I recently purchased the red “From Kitty With Love” Christmassy dress and it is as beautiful as the pictures. Lovely crepe fabric and thick faux fur trim. I ordered size 8 and I am 5,2 tall, size 8 top and size 10 bottom and it fits perfectly. I also ordered the white petticoat and it looks perfect underneath. I bought their red Christmassy “Wonderland “ coat last year and again the quality is superb.

10 de dezembro de 2025
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Claire,

Thank you so much for this wonderful review! ❤️ We’re absolutely thrilled that you love your From Kitty With Love dress, it’s such a special Christmassy frock :)

It means a lot that you’ve come back to us after loving the Wonderland coat last year. Thank you again for your kindness and support.

Warm wishes
British Retro

Avaliado com 5 de um total de 5 estrelas

Another gorgeous buy from British retro

This is a repeat purchase for my Christmas work party and honestly, everyone gave me so many compliments. I absolutely love British Retro, and I’m so glad I finally got my hands on the Kitty dress this year after missing out last Christmas. The faux fur is the best quality, really soft, thick, and it feels so luxury.

I’ll definitely be back again! 🎄✨

21 de novembro de 2025
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi Shaibah,
Thank you so much for your lovely words! ❤️ We’re so happy that your Kitty dress made your Christmas work party extra special. We’re so glad you finally managed to get it this year :)

It means the world to us that you’re a repeat customer🎄✨

Warm wishes

British Retro

Avaliado com 5 de um total de 5 estrelas

1st time buyer

1st time buyer, brought the Christmas dress, it’s completely WOW. the fur fabric and make are really ace. So happy. I’ll definitely be shopping again soon.

The quality is absolutely outstanding and it is perfect for the event I’m attending, the verity of styles they have is perfect for all occasions and all times of year

Don’t really ever write reviews but this one was needed

17 de novembro de 2025
Avaliação não solicitada
logotipo da British Retro

Resposta de British Retro

Hi,
Thank you so much for taking the time to write this, especially if you don’t usually leave reviews. That truly means the world to us! ❤️

The dress is really a special piece, and it’s wonderful to hear that the fur, fit, and overall quality impressed you :)

Thank you again for your kindness and support 🎄✨

Warmest wishes
British Retro

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