Britmove Avaliações 

405
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We would absolutely recommend Britmove 100%! Stefan and his colleague worked professionally and really fast + were extremely pleasant about it! They loaded the contents of our house into a storage uni... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were let down by another removals company at the very last minute, and Britmove came to our rescue. On movign day, they arrived early, took very good care of our belongings, and transported and unl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Where can I start... Arrived all ready with their protective equipment just before 7 am!They all worked non stop,from packing to dismantling and loading their huge van all within 5 hours.The other en... Ver mais

Avaliado com 5 de um total de 5 estrelas

What a great service, 5 guys arrived promptly, they were polite, efficient and boy did they work hard. We had a good 3 hours between packing up and getting the keys to our new property and unloading... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mudanças
  2. Serviço de transporte e armazenamento de móveis
  3. Loja de empacotamento e embalagens
  4. Loja de materiais para empacotamento
  5. Empresa de transporte marítimo
  6. Depósito

Escrito pela empresa

BRITMOVE is offering a range of expert removals services and storage solutions throughout UK and Europe. Our years of experience in our industry is allowing us to provide high quality services at great prices.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

405 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(405)

13 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

The removal team worked incredibly…

The removal team worked incredibly hard, long into the night. Unfortunately, they had clearly not been trained to move delicate items. They did not realise that they should have moved a piano on a wheeled dolly and dropped the heavy, iron framed piano on a wooden floor. This caused damage, not only to the floor but also the piano itself. They also had no idea of how to move an antique grandfather clock which will now need repairs costing upwards of £1200.
Emails to the company are either ignored or I am fobbed off with “you are not being ignored, we are just very busy”.
The lack of communication following the job has done them no favours. I would not use this company again.
Looking forward to some kind of compensation- in which case I will submit an update to this review.

5 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Efficient and effective

Britmove came in at a lot cheaper than many of our other quotes. Throughout the quotation process they were responsive and helpful. On the day of the move they arrived early. Protective covers were put down on carpets. Fragile items were wrapped. Furniture was taking apart and rebuilt at the other end. The team was quick and efficient. Everything was loaded and unloaded really quickly without anything being broken. Everything was placed where we had asked. The team were really friendly and helpful. Would definitely recommend 10/10

20 de setembro de 2022
Avaliado com 5 de um total de 5 estrelas

Amazing amazing service

Amazing amazing service! Both are movers were so polite, helpful & meticulous!
Couldn’t be happier and definitely going for britmove if we ever have to move again

6 de julho de 2022
Avaliado com 5 de um total de 5 estrelas

Polite and Professional

Although I haven’t used their removal service yet. Each time I have spoken to them, they have been incredibly polite and professional.

17 de maio de 2022
Avaliado com 1 de um total de 5 estrelas

Poor removal outcome

Poor removal outcome
I downsized from a very large 4-bedroom family house to a small bungalow. The quote from Britmove in Northamptonshire, including most of the packing of about 55 boxes, and I did anther 36 smaller ones, sounded very competitive. However, none of the items from the garage were boxed but simply put in a removal van and then deposited at random in the attached shed. According to the company’s conditions I was supposed to report any damage or missing items within 7 days, obviously a quite impossible feat with the size of the move and as pensioner on my own with only occasional help. The damage to the solid teak dining table consisting of a small patch of visible grooves was immediately reported, followed a few days later by scratches on the teak sideboard, which were not accepted any more. It was quite a few weeks later by the time I had unpacked all the boxes and found that 14 out of 24 cut glass, Edinburgh Chrystal wine glasses and tumblers were missing, as well as a crystal cake plate and an electronic photo frame. All had been inside or on top of the sideboard. All crystal items were 55 years old and replacements are difficult to find, mainly on Etsy and e-Bay as antiques and appropriately priced. Replacing everything with comparable and where possible matching items was going to cost about £560, plus the cost of repair to the furniture by experts and transporting the table to their workshop to their at an extra £355. Finding out what might have happened to the missing items was apparently not possible as it seems that all packers and removal people were short term immigrant labour who hardly spoke any English. The offer from Britmove to repair the furniture themselves was not acceptable as they could not promise to supply an expert. A very expensive move indeed and not a company to be recommended.
L Cuthbert

15 de abril de 2022
Avaliação não solicitada
logotipo da Britmove

Resposta da Britmove

Dear L Cuthbert

Thank you for taking the time to review your move and I am sorry to learn of your dissatisfaction.

Our terms and conditions are industry standards and insurers (not removal businesses) make the rules for claims to be accepted and progressed.
That said we moved you in October of last year and further still I note your claim is dated 22nd March 2022.
We should not be blamed as all the items were delivered and it is very hard to remember what happened after such a long time, especially when several charity donations have been made on the day.

Please accept my apologies for the inconvenience.

Kind regards,

Daniel



Avaliado com 5 de um total de 5 estrelas

The man crew were quick and efficient…

The man crew were quick and efficient on my 1 to 2 bedroom moves and were finished in less than 4 hours on both experiences. These guys are fantastic and happy to be a regular customer and will definitely use them again in the future without hesitation. These guys were touchy with boxes and furniture and helped with disassembly and assembly to move some larger parts. Thanks again .

30 de março de 2022
Avaliado com 5 de um total de 5 estrelas

Professional Movers

When you are faced with moving a business or a home there are a lot of components involved. The moving company is a huge part of this process. We chose them to make our move. They were timely, professional, courteous and very careful. I would HIGHLY recommend them to anyone making a move. They are a wonderful company made up of amazing people who truly care about their customers.

24 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We added the packing service to our…

We added the packing service to our move, which was well worth the cost. The team were fantastic and very quick, we were in our new home by 1:30pm. I would definitely recommend.

9 de fevereiro de 2022
logotipo da Britmove

Resposta da Britmove

Good afternoon,

Thank you for taking the time to leave us this kind review. We are so pleased all went well with your removal and we wish you all the very best in your new home.

King regards,
Britmove team
Britmove Team

Avaliado com 5 de um total de 5 estrelas

The best

The best company.

21 de janeiro de 2022
Avaliação não solicitada
logotipo da Britmove

Resposta da Britmove

Good afternoon,

Thank you for taking the time to share your moving experience with Britmove.

We’re delighted to hear that you received the help, support and reassurance to make the process as stress-free as possible. I will ensure your review is shared with everyone involved.

Wishing you all the best,
Britmove Team

Avaliado com 5 de um total de 5 estrelas

The best

The best in everything they do

21 de janeiro de 2022
Avaliação não solicitada
logotipo da Britmove

Resposta da Britmove

Good afternoon,

Thank you for taking the time to share your moving experience with Britmove.

We’re delighted to hear that you received the help, support and reassurance to make the process as stress-free as possible. I will ensure your review is shared with everyone involved.

Wishing you all the best,
Britmove Team

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent. On time, great service, competitive price

14 de janeiro de 2022
logotipo da Britmove

Resposta da Britmove

Good afternoon,

Thank you for taking the time to share your moving experience with Britmove.

We’re delighted to hear that you received the help, support and reassurance to make the process as stress-free as possible. I will ensure your review is shared with everyone involved.

Wishing you all the best,
Britmove Team

Avaliado com 5 de um total de 5 estrelas

Highly recommend

A big thank you to John and his team at Britmove. Turned into an 13.5 hour house move due to late keys. However John and his team didn’t complain once and worked incredibly hard. Would not hesitate to use Brit move in the future. Top marks!

12 de dezembro de 2021
Avaliação não solicitada
logotipo da Britmove

Resposta da Britmove

Good afternoon,

Many thanks for your kind words and taking the time to complete this review following your recent move with us.

I will pass on your thanks to John and the rest of the team.

King regards,
Britmove team

Avaliado com 5 de um total de 5 estrelas

Awesome experience

15 de novembro de 2021
logotipo da Britmove

Resposta da Britmove

Good afternoon,

Thank you for taking the time to leave us this kind review. We are so pleased all went well with your removal and we wish you all the very best in your new home.

King regards,
Britmove team

Avaliado com 5 de um total de 5 estrelas

Very professional and polite people and…

Very professional and polite people and a very satisfactory price, good job all round.

9 de novembro de 2021
logotipo da Britmove

Resposta da Britmove

Good afternoon,

Thank you for taking the time to leave us this kind review. We are so pleased all went well with your removal and we wish you all the very best in your new home.

King regards,
Britmove team

Avaliado com 5 de um total de 5 estrelas

Excellent service

We had 3 men and 2 vans. They arrived on time and were very efficient. Nothing was damaged and they worked very fast. They moved us out of our 3 bed semi within 2 hours. they then waited 4 hours for us to complete and get our new house keys .All without complaint.
We would recommend Britmove without hesitation.
Neil and Joanne

8 de novembro de 2021
logotipo da Britmove

Resposta da Britmove

Good afternoon,

Thank you for taking the time to leave us this kind review. We are so pleased all went well with your removal and we wish you all the very best in your new home.

King regards,
Britmove team

Avaliado com 4 de um total de 5 estrelas

Hard workers!

Great service by the guys that’s came to do the packing and moving.
Having unpacked everything now, wish things were a bit more clearly labelled. We’ve found a few things in unexpected boxes but otherwise, all good.

24 de outubro de 2021
logotipo da Britmove

Resposta da Britmove

Good afternoon,

Thank you for taking the time to review your move and providing feedback regarding your move as this is important to us.

We will ensure your feedback is shared with all.

King regards,
Britmove team

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