Easy to order and all the plug plants (violas) were excellent quality. Delivered on time with pre-arranged dates for delivery. Cannot fault the service. Have ordered before and will order in the f... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent service from Brookside. Of the 40 polyanthus plants ordered only 3 haven't survived, the rest are thriving. The plugs arrived on time and well packaged. Superb, thank you.
A empresa respondeu
I ordered Rex Begonia from both you and RHS. You clearly supplied both orders. The 'RHS' plants were better, but cost significantly more. The penalty of the RHS order is their postage costs are mor... Ver mais
A empresa respondeu
This is my fourth order from Brookside, I keep going back to them as there plants are always high quality. You get exactly what you order, delivered well packed and when expected. Well done Brooks... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We supply only the very best quality plants at a time of your choosing. We’ve developed tried and tested systems to allow you to select a specific dispatch week for your plants when you place your order. This allows you to accurately plan your crops, help you save money by avoiding unnecessary heating of greenhouses and reduce inconvenience around delivery timings. Further recent investment in our systems now means that not only do we allow you to pick a dispatch week for your plants, if you have supplied us with your email address, we will now advise you in advance of the day that we intend to dispatch your plants on.
Why Buy From Brookside Nursery?
Escrito pela empresa
- All our plants are carefully hand checked and selected by our expert order packing staff who all live locally to the nursery, returning to us every year to help during our busy spring season. All our plug plants are securely packed in specially designed packaging to keep the root system in place and the foliage protected in transit. Our plastic ‘blister pack’ packaging is manufactured from recycled material and is fully recyclable. Our cardboard packaging is also fully recyclable. We send out comprehensive growing instructions with each order to help you get the best from your plants.
Informações de contato
Brookside Nursery, School Lane, B78 3DW, Tamworth, Reino Unido
- 0333 335 6789
- care@brooksidenursery.co.uk
- www.brooksidenursery.co.uk
4,7
Excelente
16 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I ordered Rex Begonia from both you and…
I ordered Rex Begonia from both you and RHS. You clearly supplied both orders. The 'RHS' plants were better, but cost significantly more.
The penalty of the RHS order is their postage costs are more than twice yours, however, you have packed and posted both??
I would like to buy additional plants, ideally RHS standard but your postage and packing rates.
Possible??
9 de setembro de 2026
Resposta da Brookside Nursery
Hi,
Thank you for your review.
I have checked your order history and cannot see that you have purchased any Begonias from us. The only order I can locate is for Violas supplied this autumn, which is what our review invitation related to.
We also do not supply or distribute plants on behalf of the RHS, so any plants ordered from them would not have been packed or despatched by Brookside Nursery.
Could you possibly have us confused with another supplier?
Kind regards,
Anne
Brookside Nursery
Plants excellent condition and well…
Plants excellent condition and well packaged
Thank you
15 de setembro de 2026
Resposta da Brookside Nursery
Hi,
We're delighted to hear that your plants arrived in excellent condition and were well-packaged. Thank you for taking the time to share your positive experience with us.
Anne, Brookside Nursery
The plants came on time,healthy looking…
The plants came on time,healthy looking great roots easy to plant out.i buy them every year for my window boxes.recomend you to anyone.
15 de setembro de 2026
Resposta da Brookside Nursery
Maureen,
We're so pleased to hear your plants arrived on time, healthy, and with great roots, making them easy to plant. We truly appreciate your continued loyalty and kind recommendation!
Anne, Brookside Nursery
Resposta da Brookside Nursery
Helen Doyle,
We're so pleased to hear that you received healthy plants and appreciate your kind words about our communication. We value your positive feedback!
Anne, Brookside Nursery
Resposta da Brookside Nursery
Mr David Gee,
We're so happy to hear that we met your expectations with both delivery and quality. Thank you for your kind words!
Anne, Brookside Nursery
Perfect
Perfect, healthy plants as always - great value and beautiful display awaits
15 de setembro de 2026
Resposta da Brookside Nursery
Fay Moody,
We're so pleased you consistently receive perfect, healthy plants from us. We appreciate you recognising the great value and the beautiful display you anticipate!
Anne, Brookside Nursery
Resposta da Brookside Nursery
Geoffery Wink,
We're so glad to hear that you were pleased with your recent order. Thank you for taking the time to share your positive feedback!
Anne, Brookside Nursery
plants arrived in good condition
9 de setembro de 2026
Resposta da Brookside Nursery
Elizabeth Ingham,
We're happy to hear that your plants arrived in good condition! We appreciate your positive feedback and thank you for letting us know.
Anne, Brookside Nursery
Frequent delivery update.
15 de setembro de 2026
Resposta da Brookside Nursery
Hi
Thank you for your review.
Anne, Brookside Nursery
Plug plants arrived in good condition…
Plug plants arrived in good condition and are thriving
15 de setembro de 2026
Resposta da Brookside Nursery
John Uytman,
We're so pleased to hear your plug plants arrived in great condition and are flourishing. We appreciate you sharing your positive experience!
Anne, Brookside Nursery
Excellent plants
Plants were delivered when stated and were in excellent condition. I never have a problem with this nursery and plants are always a very good quality.
9 de setembro de 2026
Resposta da Brookside Nursery
Julie Dowbiggin,
We're so pleased to hear your plants were delivered on time and in excellent condition. We appreciate your kind words about the consistent quality of our plants!
Anne, Brookside Nursery
Plants as promised delivered on time
9 de setembro de 2026
Resposta da Brookside Nursery
mike,
We're so pleased your plants were delivered as promised and on time! We truly appreciate your positive feedback.
Anne, Brookside Nursery
Abysmal service
Abysmal service, cancelled items at the last minute on week of dispatch on both occasions. Will not be using again.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Brookside Nursery
Hi
Thank you for taking the time to write a review. Please accept our apologies again. We appreciate your disappointment when we can not supply an item, we let our customer know as soon as we can, but sometimes with live plants this can mean a crop failure very close to the despatch time.
I can see you have been very unlucky because two products you had purchased were cancelled so we do apperciate your frutration.
We strive very hard to provide good quality plants, so if they fall below our standard we will not send them out and disappoint our customers further.
Please accept our sincere apologies for the inconvenience caused.
Anne. Brookside Plant Nursery
I’m very pleased with my pansy plug…
I’m very pleased with my pansy plug plants I have grown them on & they have developed into lovely little plants . They have all survived too . Excellent I will use this company again.
9 de setembro de 2026
Resposta da Brookside Nursery
Betty Hall,
We're so pleased to hear you're very happy with your pansy plug plants and that they have all survived and developed into lovely little plants! We appreciate your excellent feedback and look forward to your next order.
Anne, Brookside Nursery
Excellent product
Excellent product. Delivered on time and already showing healthy growth.
8 de setembro de 2026
Resposta da Brookside Nursery
Neil Dunford,
We're so pleased to hear that your product was delivered on time and is already showing healthy growth. We appreciate your positive feedback!
Anne, Brookside Nursery
Resposta da Brookside Nursery
Joana,
We're so pleased to hear that you love your pansies mix and find them to be lovely flowers. We truly appreciate your positive feedback.
Anne, Brookside Nursery
Resposta da Brookside Nursery
Claire Piper,
We are so pleased to hear that you consistently experience great communication and service from us. Thank you for your kind words!
Anne, Brookside Nursery
Despatched and delivered when promised
Despatched and delivered when promised. Plants thriving
7 de setembro de 2026
Resposta da Brookside Nursery
Pat Deamer,
We're so happy to hear that your order arrived on time and that your plants are flourishing! Thank you for sharing such a wonderful update.
Anne, Brookside Nursery
All arrived intact
All arrived intact. Slightly squashed by packaging.
Planted plugs on into bigger pots.
9 de setembro de 2026
Resposta da Brookside Nursery
Mums carer,
We're glad to hear your plants arrived safely! We appreciate you letting us know about the packaging; we are always looking for ways to improve.
Anne, Brookside Nursery
Ordering fine
Ordering fine. I have always been pleased with brookside but sorry to say not this time. I ordered garden ready pansies. They arrived beautifully packed but what has happened to the plants. Just about big enough to be sold as plugs. I have planted them out but I am really disappointed. They weren’t cheap either.
9 de setembro de 2026
Resposta da Brookside Nursery
Hi
We’re very sorry to hear that you are disappointed with the size of your Pansy Frizzle Sizzle.
Our 5cm Garden Ready Plants are based on the soil volume within each cell. Please note that we cannot guarantee foliage size as this can vary and is not a reliable indicator of quality or maturity, as it naturally differs between plants.
I cannot see you have contacted us in regard to this and we would love to resolve this for you, therefore I have emailed you directly to gain further information and look to a resolution with you.
Anne. Brookside Plant Nursery
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.