This is my second purchase in the last 30 days. I was so happy with my first purchase; the delivery time, the packaging ( it was like getting a wedding present it was packaged so beautifully) and qual... Ver mais
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Veja o que dizem as avaliações
The product is exceptional. We are very happy with what we ordered, so much so, we ordered even more! We had one small manufacturing issue with one knife - I contacted Robert Welch and this was... Ver mais
A empresa respondeu
Ordering online is simple, but also visiting the shop in Chipping Campden is a lovely experience. Either works for me. The quality of RW products is outstanding, I have many including two cutlery se... Ver mais
A empresa respondeu
Always a good service and the service supplied was well packed and delivered swiftly RW is superb and have been a lover of their cutlery since I was a kid in the 70's and 80's. Old Hall were the... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Talheres
- Loja de Acessórios para Banheiros
- Loja de Souvenirs
- Loja de artigos domésticos
- Fabricantes de facas
- Loja de facas
Sobre Robert Welch Designs
Escrito pela empresa
About Robert Welch Designs
Robert Welch is a multi-award-winning British brand with seven decades of expertise. We believe in enhancing the everyday with impactful, long-lasting design for the home, and have been doing so since 1955.
A highly respected British silversmith and designer of the 20th century, Robert Radford Welch MBE, RDI believed that everyone should be able to use beautifully designed and made products in everyday life. A family business, his son and daughter, Rupert and Alice, began working with him in the 1990s and continue to drive the company onwards whilst remaining true to their father’s design legacy. Working from the same buildings in Chipping Campden, led by the same values as always, everything produced by Robert Welch Designs possesses an inherently timeless quality.
Our three cutlery collections: 3.5® and 5.0® and the Master Collection, feature over 30 stunning cutlery designs, each with complementary serving utensils and specialist items to accompany your cutlery set.
A distinctive blend of heritage, design excellence and cutting-edge performance, our multi-award-winning collections of kitchen knives, Signature & Professional, cater to those aiming for culinary excellence, whether home cook or professional chef.
The 316 Series cookware is a premium collection of stainless steel pans designed to deliver exceptional performance and durability. Crafted from 316-grade stainless steel with multi-layer construction for fast, even heat distribution, each piece is designed for precision cooking and long-term use, complementing both modern and traditional kitchens.
Designed as sculptural centrepieces for the table or bar, the Drift collection has been designed to function flawlessly and enhance everyday entertaining, dining & living.
In the Bathroom, stainless steel really comes into its own. Our popular bathroom collections, Burford & Oblique, are resistant to rust and corrosion. High quality stainless steel keeps its finish and continues to function even in areas with high moisture making it perfect for styling a tidy and organised, yet luxurious bathroom.
Where to find us
FREE DELIVERY
Escrito pela empresa
- UK - orders over £50
- Europe - orders over £150 (€180)
- USA - orders over £150 ($180)
- Australia - orders over £450
- Rest of the world - free delivery available
Informações de contato
Lower High Street, GL55 6DY, Chipping Campden, Reino Unido
- 01386840522
- help@robertwelch.com
- robertwelch.com
4,9
Excelente
3 mil avaliações
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Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Parcel was lost in the post and an immediate replacement was arranged
We chose delivery to our local post office but it was lost in the Evri system. Robert Welch then arranged immediate delivery of a replacement knife sharpener fitting. What service!
1 de abril de 2026
Resposta de Robert Welch Designs
We appreciate you taking the time to share your experience. We are happy to hear that we could resolve the delivery issue with a replacement. We value your feedback! Kindest regards Rose - Customer services
Good service and quality product
14 de março de 2026
Resposta de Robert Welch Designs
Wendy thank you for your kind review! Best regards Rose - Customer services
A lovely experience
This is my second purchase in the last 30 days. I was so happy with my first purchase; the delivery time, the packaging ( it was like getting a wedding present it was packaged so beautifully) and quality of product. I wish more merchants were as organized and thoughtful as Robert Welch Designs.
28 de março de 2026
Resposta de Robert Welch Designs
We're so happy to hear that you enjoyed your purchases! It's wonderful knowing the delivery time, packaging, and product quality met your expectations. We appreciate you taking the time to share your positive experience. Kindest regards Rose - Customer services
Resposta de Robert Welch Designs
We're happy to hear that you received your cutlery promptly. Thank you for your positive feedback; we appreciate it. Kind regards Rose - Customer services
The product and customer service is exceptional
The product is exceptional. We are very happy with what we ordered, so much so, we ordered even more!
We had one small manufacturing issue with one knife - I contacted Robert Welch and this was immediately rectified and a replacement was delivered to us in Australia within the week. Robert Welch have raised the bar with their customer service!
I do not hesitate to recommend them - what a great company to deal with.
13 de março de 2026
Resposta de Robert Welch Designs
Ross we're so happy to hear that you are enjoying the product. It's great to know that the manufacturing issue was resolved quickly and efficiently. We appreciate you recommending us and thank you for your positive feedback. Kindest regards Rose - Customer services
Resposta de Robert Welch Designs
Anne, thank you so much for your positive feedback, it really means a lot to us. Kind regards Rose - Customer services
Great quality product delivered in good…
Great quality product delivered in good time
26 de março de 2026
Resposta de Robert Welch Designs
We're happy to hear that you received a great quality product in good time. We appreciate your positive feedback and thank you! Kind regards Rose - Customer services
Speedy delivery
11 de março de 2026
Resposta de Robert Welch Designs
We're happy to hear that your order arrived quickly! We truly appreciate your feedback. Kind regards, Hayleigh- Customer service
I found the product I needed
I found the product I needed, and it arrived quickly. The quality of product is excellent.
10 de março de 2026
Resposta de Robert Welch Designs
We're happy to hear that you found what you needed and that it arrived quickly! We truly appreciate your feedback regarding the excellent quality. Kind regards, Hayleigh- Customer service
Robert Welch makes beautiful products
Robert Welch makes beautiful products. I have 8 of their kitchen knives and recommend them to anybody looking for a great knife. I also have multiple sets of Robert Welch cutlery which is a delight. 10/10
12 de março de 2026
Resposta de Robert Welch Designs
Peter we're so happy to hear that you find Robert Welch products beautiful and that our knives meet your expectations. It's great to know that you enjoy our cutlery sets. Thank you for sharing your experience! Kind regards Rose - Customer services
Fast delivery
Fast delivery. The pan looks good quality. The handle rivet design needs to be tested through time because the pan is heavy. Hope it can last long time
10 de março de 2026
Resposta de Robert Welch Designs
We're glad you received your pan quickly and that you like its quality. We appreciate your feedback regarding the handle rivet design and its durability over time. Thank you! Kind regards Rose - Customer services
Very thoughtful team and beautiful product!!
Very thoughtful to reach out in regards to making sure I chose the right product with the different size spoons in Europe vs the US.
9 de março de 2026
Resposta de Robert Welch Designs
We're happy to hear that our assistance in choosing the right product was helpful! We appreciate your positive feedback and are always here to help. Kind regards Rose - Customer services
Always a good service and the service…
Always a good service and the service supplied was well packed and delivered swiftly
RW is superb and have been a lover of their cutlery since I was a kid in the 70's and 80's. Old Hall were the manufacturers then.
Honestly their cutlery is great quality and timeless.
23 de setembro de 2025
Resposta de Robert Welch Designs
We're happy to hear that you consistently receive good service from us, with well-packaged and fast delivery. It's great to know you appreciate the quality and timeless design of our cutlery. Thank you for your long standing support, it means a-lot! Kind regards, Hayleigh
Support not what I wanted
I was very disappointed recently because RE wouldn’t recommend a knife sharpener I could send my knives to as they have become dull and difficult to sharpen using their sharpener. They said the knives needed sharpening at a special angle which prompted me to ask for a recommended firm - no response unfortunately. I’m not comfortable sending them to any local firm.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta de Robert Welch Designs
Thank you for your review. We are sorry that you are disappointed, as per our previous correspondence, our advice was intended to ensure your knives are correctly re-honed to their original 15-degree angle. As we do not offer a re-honing service ourselves or oversee third-party firms, we previously suggested searching for a local specialist to ensure your knife is restored to the highest standard. Kind regards, Hayleigh- Customer service
Ordering online is simple
Ordering online is simple, but also visiting the shop in Chipping Campden is a lovely experience. Either works for me.
The quality of RW products is outstanding, I have many including two cutlery sets, bathroom fittings, tea lights etc... Brilliant
1 de março de 2026
Resposta de Robert Welch Designs
We're happy to hear that you find our online ordering simple and enjoy visiting our Chipping Campden shop Keith. It's great to know you appreciate the quality of our products. Thank you for your brilliant feedback! Kind regards Rose - Customer services
Great service and product
13 de março de 2026
Resposta de Robert Welch Designs
Thank you for your kind review, we really appreciate it! Kindest regards Rose - Customer Services
Ordering was easy
Ordering was easy. Service was really good and delivery was quick
11 de março de 2026
Resposta de Robert Welch Designs
We're so pleased to hear that the ordering process was easy, the service was really good, and the delivery was quick. Thank you for your positive review! Kind regards, Hayleigh – Customer Service
Resposta de Robert Welch Designs
We’re delighted your delivery reached you promptly, thank you for your review. Kind regards, Hayleigh – Customer Service
Resposta de Robert Welch Designs
We're happy to hear that you found ordering easy and shipping quick. Thank you for your positive feedback; we appreciate it! Kind regards Rose - Customer Services
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