Ordering process easy, winter pansies arrived when expected and in good health. Plants not labelled for colour and have lots more yellow and only 2 white out of 30 Silhouette mix.
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Veja o que dizem as avaliações
Most of the plants were fine other than the Pansy Panola XP Scarlets which had been over soaked prior to delivery and mostly just crumbled and fell apart. After planting over half have died and you d... Ver mais
Easy to order and all the plug plants (violas) were excellent quality. Delivered on time with pre-arranged dates for delivery. Cannot fault the service. Have ordered before and will order in the f... Ver mais
A empresa respondeu
This is my fourth order from Brookside, I keep going back to them as there plants are always high quality. You get exactly what you order, delivered well packed and when expected. Well done Brooks... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We supply only the very best quality plants at a time of your choosing. We’ve developed tried and tested systems to allow you to select a specific dispatch week for your plants when you place your order. This allows you to accurately plan your crops, help you save money by avoiding unnecessary heating of greenhouses and reduce inconvenience around delivery timings. Further recent investment in our systems now means that not only do we allow you to pick a dispatch week for your plants, if you have supplied us with your email address, we will now advise you in advance of the day that we intend to dispatch your plants on.
Why Buy From Brookside Nursery?
Escrito pela empresa
- All our plants are carefully hand checked and selected by our expert order packing staff who all live locally to the nursery, returning to us every year to help during our busy spring season. All our plug plants are securely packed in specially designed packaging to keep the root system in place and the foliage protected in transit. Our plastic ‘blister pack’ packaging is manufactured from recycled material and is fully recyclable. Our cardboard packaging is also fully recyclable. We send out comprehensive growing instructions with each order to help you get the best from your plants.
Informações de contato
Brookside Nursery, School Lane, B78 3DW, Tamworth, Reino Unido
- 0333 335 6789
- care@brooksidenursery.co.uk
- www.brooksidenursery.co.uk
4,7
Excelente
16 mil avaliações
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False advertising
The reason for 3 stars is that I ordered as advertised "halloween plug plants" the colours stated as orange & black. I have received mixed colour plants, I contacted & on "the chat" I was told they can't guarantee colours. False advertising!!!
I will say the plants came promptly & in great condition but will not use company again on principal.
26 de agosto de 2026
Resposta da Brookside Nursery
Hi Sharon,
Please accept our apologies that your pansies are flowering incorrectly. It appears this may have been due to human error when your order was being packed, and I am very sorry for the disappointment caused.
Daisy is our AI assistant, and although the information she provided regarding mixed plug plants was generally correct, it was not applicable to the issue you had reported. When ordering a mixed variety, we cannot always guarantee an exact balance of each colour within the mix, but this is different from plants flowering as an incorrect variety or colour.
For any complaints or concerns with an order, we would always recommend contacting us directly by email or telephone so that a member of our Care Team can review the individual circumstances and respond personally.
I have contacted you directly so that we can look into this properly and hopefully resolve the matter for you.
Once again, please accept our apologies for the confusion and disappointment caused.
Anne, Brookside Plant Nursery
Pansies 5star superb
Pansies 5star superb, polyanthus not so good 3stars some plugs empty or damaged
26 de agosto de 2026
Resposta da Brookside Nursery
D Clay,
We appreciate your feedback regarding the polyanthus. We are sorry some plugs were empty or damaged. We would always recommend you contacting us with any issues on delivery as we will always look to resolve.
Anne, Brookside Nursery
Well pleased with quick delivery with…
Well pleased with quick delivery with no damage, plants very heathy and larger than usual, planted into the prepared beds within two days and now two weeks later they are all healthy and growing well with a few already starting to flower 🌷 Thank you for these lovely plants.
25 de agosto de 2026
Resposta da Brookside Nursery
Terry,
We're so pleased to hear about the quick delivery and that your plants arrived healthy and larger than usual. It's wonderful they are growing well and already starting to flower. Thank you for your kind words!
Anne, Brookside Nursery
Brookside provide an excellent service…
Brookside provide an excellent service . Good plant selection . The plants are well packed, moist and protected for their journey . Brookside also keep in touch with their customers and let them know when their delivery is on its way . Great all round experience.
25 de agosto de 2026
Resposta da Brookside Nursery
Lorraine Mackay,
We're so pleased to hear you had an excellent experience with us! We appreciate your kind words about our plant selection, careful packing, and communication regarding deliveries.
Anne, Brookside Nursery
I thought the packaging was really…
I thought the packaging was really good. The plants were protected and arrived in good condition. Would not hesitate to buy from your nurseries again and have recommended to a friend
25 de agosto de 2026
Resposta da Brookside Nursery
Jacqueline brown,
We're so pleased to hear that your plants arrived well-protected and in good condition. Thank you for your kind recommendation; we truly appreciate it!
Anne, Brookside Nursery
Resposta da Brookside Nursery
Peter Hutton,
We're delighted you found our products to be great, with strong plug plants and excellent prices. We truly appreciate your positive feedback!
Anne, Brookside Nursery
Excellent packaging and quality
Excellent packaging which ensured the plugs arrived in great condition, unlike some other suppliers. Plants were healthy and the correct number. So far so good, I guess now we just need to find decent soil/compost to get the best out of them.
19 de agosto de 2026
Resposta da Brookside Nursery
Lindsey,
We're so pleased to hear that our packaging ensured your plugs arrived in great condition and that the plants were healthy and correct. We hope they thrive with good soil!
Anne, Brookside Nursery
Brought 2trays of 350plug plants…
Brought 2trays of 350plug plants arrived in very good condition potted on doing really well good value for the money been using this company for years now one of best rob
24 de agosto de 2026
Resposta da Brookside Nursery
Robert Potter,
We're so pleased to hear that your plug plants arrived in very good condition and are thriving! It's wonderful to know you've been a long-time customer and find our products to be good value.
Anne, Brookside Nursery
Plug plantsGreat service re my plug autumn and…
Great service re my plug autumn and Winter plants
clear instructions enclosed with catalogue
Great price
25 de agosto de 2026
Resposta da Brookside Nursery
peter hamnett,
We're so glad to hear you appreciated the quality of our plants and the clear instructions provided. Thank you for your wonderful feedback!
Anne, Brookside Nursery
Ordered 80 plugs
Ordered 80 plugs. Every single one was undamaged and viable. Well protected.
Good informative emails re delivery.
25 de agosto de 2026
Resposta da Brookside Nursery
Caroline Hodges,
We're so pleased to hear that all 80 of your plugs arrived undamaged and viable! We appreciate you noting the well-protected packaging and the informative delivery emails.
Anne, Brookside Nursery
The plants arrived in lovely condition…
The plants arrived in lovely condition with plenty of packaging
25 de agosto de 2026
Resposta da Brookside Nursery
Julie Woodhead,
We're glad the plants arrived in excellent condition with secure packaging. We appreciate your feedback!
Anne, Brookside Nursery
Plants arrived in great condition
Plants arrived in great condition, and on time
19 de agosto de 2026
Resposta da Brookside Nursery
Roy Gray,
We're so glad to hear your plants arrived in great condition and on time. We appreciate your feedback!
Anne, Brookside Nursery
Easy to order ,update on regular bases
Easy to order ,update on regular bases. . Plants in 1st class condition good delivery service
Kind regards gphope
24 de agosto de 2026
Resposta da Brookside Nursery
Mr Graham Hope,
We're so glad to hear that our ordering process was easy and that you received regular updates. We appreciate you acknowledging the excellent condition of the plants and our delivery service.
Anne, Brookside Nursery
Fantastic service and great customer…
Fantastic service and great customer service couldn’t be happier
19 de agosto de 2026
Resposta da Brookside Nursery
Edward Campbell,
We're so happy to hear you had a great experience with our service and customer support. We truly appreciate your kind words!
Anne, Brookside Nursery
EXCELLENT PACK OF 350 PANSIES
EXCELLENT PACK OF 350 PANSIES WHICH ARE NOW GROWING WELL. ONLY 3 DUD PLUG PLANTS WHICH IS VERY GOOD.
24 de agosto de 2026
Resposta da Brookside Nursery
Mr Roger Lowes,
We're so happy to hear your pansies are thriving and that you had such a positive experience with our plants! We appreciate your kind words.
Anne, Brookside Nursery
all plants well developed and healthy
24 de agosto de 2026
Resposta da Brookside Nursery
ian jenner,
We're delighted to hear that your plants are well developed and healthy. We truly appreciate your positive feedback.
Anne, Brookside Nursery
This is my 2nd time of buying plug…
This is my 2nd time of buying plug plants from Brookside and the 2nd time I have been amazed by the quality of the plants! For far, of the 120 plugs I bought, I've lost only one - and that was my fault! I will be a regular customer for sure. Delivered when they said, with excellent communication of when to expect them. Dare I say, better quality than the more well known order-by-post companies. Excellent in every aspect, I have no hesitation in recommending Brookside Nursery.
19 de agosto de 2026
Resposta da Brookside Nursery
Louise Bennett,
We're absolutely thrilled to hear that you've been so amazed by the quality of our plants for the second time! It's fantastic to know that your plugs have thrived and that you appreciate our communication and delivery. We're delighted you'll be a regular customer and truly value your recommendation.
Anne, Brookside Nursery
Quick and efficient
18 de agosto de 2026
Resposta da Brookside Nursery
Annette Radford,
Thank you for your review.
Anne, Brookside Nursery
Lovely strong healthy plants
Lovely strong healthy plants, delivered on time. Very pleased.
18 de agosto de 2026
Resposta da Brookside Nursery
Sandy,
We're so pleased you received strong, healthy plants and that they were delivered on time. We appreciate your positive feedback!
Anne, Brookside Nursery
Fantastic plug plants
Fantastic plug plants! Due to where we live they were in the post for at least 4 days. Over 1000 plugs arrived still wet and looking healthy. They have been potted on and are thriving. Very impressed!
17 de agosto de 2026
Resposta da Brookside Nursery
Mrs Hughes,
We're so impressed to hear that over 1000 of your plug plants arrived healthy and are now thriving, even after a long journey! Thank you for your wonderful feedback.
Anne, Brookside Nursery
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