Burrows Motor Company Avaliações 

232
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bought a new Rav4 from Toyota Worksop and can not praise the sales team enough. Adrian was incredibly helpful throughout the whole purchasing process and Abbi was friendly and welcoming, making sure e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recently bought a used Toyota Prius from the Sheffield Branch (having travelled up from Leicester). Unable to take the car straight away we waited for confirmation of delivery. Unfortunately, this a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently purchased a stunning one year old CHR from Burrows Rotherham. Have to say from start to finish every member of staff we came in contact with were friendly, polite and above all professi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Picked my lovely new Stonic GT line S up yesterday and I absolutely love it. From the first phone call, onto a video call, a car walkround video and through to the collection day, it only took 2 we... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária
  2. Concessionária de veículos motorizados
  3. Oficina de Carroceria
  4. Oficina de Inspeção Veicular
  5. Revendedora de carros usados
  6. Serviço de Motorista

Escrito pela empresa

Burrows Motor Company is a family owned and run business operating across multiple locations including Rotherham, Barnsley, Doncaster, Sheffield, Worksop and York. With a friendly and customer focussed team we are here to help with all your motoring needs. From taking delivery of a new, pre-loved, motability or business vehicle to keeping you on the road with service, MOT, mechanical and cosmetic repairs we are your comprehensive vehicle support system. As members of the South Yorkshire Motor Trade Partnership, operated by South Yorkshire Trading Standards, we are an approved dealer and operate to their code of conduct, giving our customers extra confidence in every transaction.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

232 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(232)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

I found the handover very helpful

I found the handover very helpful. I'm not very good with words. The staff members paid attention to detail and I'm very satisfied.

30 de setembro de 2024
Avaliação não solicitada
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Resposta da Burrows Motor Company

Hi Cath - thank you for taking the time to leave us a five-star review, it's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent sales service from Burrows York

This is my third Mazda purchase from Burrows York and on every occasion Simon has been attentive and helpful, sharing his excellent product knowledge to assist me in my decision-making process and choosing the correct model and specification for my driving needs. Simon is supported by a good team and I know the after-sales service and support will be there for me when I need it. The dealership offers a welcoming atmosphere you don't often find in the showrooms of many other marques.

1 de outubro de 2024
Avaliação não solicitada
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Resposta da Burrows Motor Company

Hi DEREK - thank you for sharing your great 5* experience with us, our team appreciates such positive feedback. We will pass your comments back to Simon and the team at York. We wish you many happy miles of driving in your car and hopefully we will be seeing you again in the future.

Avaliado com 5 de um total de 5 estrelas

I had an excellent experience…

I had an excellent experience purchasing my car with Tracey, She was friendly, knowledgeable, and made the process smooth and hassle-free. I’m thrilled with my new car and the outstanding service I received. Highly recommend!

1 de outubro de 2024
Avaliação não solicitada
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Resposta da Burrows Motor Company

Hi Ian, we are happy to hear about your 5* experience with us. Your comments will be passed back to Tracey and the rest of the team at Kia. We wish you many happy miles of driving in your new car and hopefully we will be seeing you again in the future.

Avaliado com 5 de um total de 5 estrelas

bZ4X Electric Car for…

Just ordered a bZ4X Electric Car for the business via Burrows, Rotherham, a very slick operation. Service from sales team, excellent and the deal was irresistible. This follows a used car purchase for family and overall would highly recommend the team at Burrows for any car purchase.

11 de outubro de 2024
Avaliação não solicitada
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Resposta da Burrows Motor Company

Hi Peter - we appreciate you taking the time to leave us a great five-star review, it's all part of the service here at Burrows. We wish you many happy miles of driving in your bZ4X. Thank you for choosing Burrows Toyota!

Avaliado com 5 de um total de 5 estrelas

100% would recommend

Would recommend Burrows Doncaster. Dan Beagley was amazing and went above and beyond to help me with the purchase of my new car. Thank you

28 de setembro de 2024
Avaliação não solicitada
logotipo da Burrows Motor Company

Resposta da Burrows Motor Company

Hi Joanne - we appreciate you taking the time to leave us a five-star review. Your comments will be passed back to Dan and the rest of the team at Doncaster. We wish you many happy miles of driving in your new car and thank you for choosing Burrows Toyota!

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service from ordering to delivery, thanks to Bill and Mandy from Burrows Sheffield on ensuring our daughter received the car of her dreams….

27 de setembro de 2024
Avaliação não solicitada
logotipo da Burrows Motor Company

Resposta da Burrows Motor Company

Hi Joanne - we are pleased to hear about your 5* experience, it's all part of the service here at Burrows. We will pass your comments back to Bill, Mandy and the rest of the team.

Avaliado com 5 de um total de 5 estrelas

We traded in 2 cars and bought 2 cars…

We traded in 2 cars and bought 2 cars and the staff were very helpful, pleasant and efficient.

4 de outubro de 2024
Avaliação não solicitada
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Resposta da Burrows Motor Company

Hi Judy - thank you for taking the time to leave us a 5* review, our team appreciates the great feedback. We wish you many happy miles of driving in your cars!

Avaliado com 3 de um total de 5 estrelas

Errors lose custom!

This started off as a 5* but sadly slipped after an error with the finance and alloy wheel protection. I ended up feeling pretty disappointed - a shame after spending so much money, and it took the shine off getting a new car! Excuse the pun!

27 de setembro de 2024
Avaliação não solicitada
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Resposta da Burrows Motor Company

Hello - we are sorry to hear your experience with us has not been five star, we can only apologise for any inconvenience this may have caused you. Your comments have been passed onto the team.

Avaliado com 5 de um total de 5 estrelas

Just purchased a car from Burrows…

Just purchased a car from Burrows Rotherham and Evelina was superb from start to finish she even rang the day after I took delivery to make sure everything was okay. May I also give 5 stars to Jack the manager and young Daniel for setting up the techy stuff. Thank you all

8 de outubro de 2024
Avaliação não solicitada
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Resposta da Burrows Motor Company

Hi Charles - we are happy to hear about your five-star experience with us, it's all part of the service here at Burrows. We will be sure to pass your comments back to Evelina, Jack, Daniel and the rest of the team. Hopefully we will be seeing you again in the future.

Avaliado com 5 de um total de 5 estrelas

Very helpful and friendly staff

Very helpful and friendly staff. It was my first car purchase so it was a bit overwhelming,but all went well.

1 de outubro de 2024
Avaliação não solicitada
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Resposta da Burrows Motor Company

Hi Zuzi - we appreciate you taking the time to leave us a 5* review. Hopefully we will be seeing you again in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I was quite apprehensive about buying a used car online as I live 200 miles away but this car was exactly what I wanted at the right price. I was unable to view it in person beforehand but the service from Jack at Burrows Mazda York was exceptional. It’s been nearly 3 weeks since my car was delivered and I am extremely pleased with it, no niggles and completely as advertised. Communication was great and Jack kept me updated at every step of the process and even delivered it to me personally. Would highly recommend.

20 de setembro de 2024
Avaliação não solicitada
logotipo da Burrows Motor Company

Resposta da Burrows Motor Company

Hi Francine - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We will be sure to pass your comments back to Jack and the rest of the team at York. We wish you many happy miles of driving in your car!

Avaliado com 5 de um total de 5 estrelas

Excellent service as usual,3rd new car…

Excellent service as usual,3rd new car from Burrows. Dan is very professional and received a good deal from him and Greg on our current purchase of our Toyota Rav 4 PHEV. Very smooth handover by Rachel who was very professional and friendly and explained all the controls. All staff we came across were friendly and professional and would highly recommend Burrows Doncaster as a company.

24 de setembro de 2024
Avaliação não solicitada
logotipo da Burrows Motor Company

Resposta da Burrows Motor Company

Hi Pamela - thank you for leaving us a great 5* review, it's all part of the service here at Burrows. We will be sure to pass your comments onto Dan, Greg and the rest of the team at Doncaster. We wish you many happy miles of driving in your RAV4 PHEV!

Avaliado com 5 de um total de 5 estrelas

Sales Service

This is my third Mazda purchased from Burrows and the service was excellent once again. Nothing was too much trouble and Steve delivered product knowledge professionally and always in a friendly fashion.

12 de setembro de 2024
Avaliação não solicitada
logotipo da Burrows Motor Company

Resposta da Burrows Motor Company

Hi Vincent - it's great to hear your experience with us has been five star, it's all part of the service here at Burrows. We will pass your comments back to Steve and the rest of the team at Sheffield. Thank you for choosing Burrows Mazda!

Avaliado com 5 de um total de 5 estrelas

Toyota Rotherham care

Yesterday I arrived home from holiday to find a problem with the battery on my car. Toyota roadside assist came out, got the car going and recommended I drive straight to Toyota. I rang Toyota Rotherham and everyone I encountered was brilliant. I member of the service team was there to meet me, the problem was solved within the hour and I was back on the road. I was even offered someone to drive me and my suitcase home if I was going to have a lengthy wait and they would have brought the car home to my house. Toyota Rotherham really care about their customers and I am so impressed with them.

8 de outubro de 2024
Avaliação não solicitada
logotipo da Burrows Motor Company

Resposta da Burrows Motor Company

Hi Christine - we are happy to hear about your 5* experience with us, and we truly appreciate you taking the time to leave such great feedback. We'll be sure to pass your kind words back to the team at Rotherham.

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Brilliant customer service
Puncture repaired quickly and at no cost to myself.

7 de outubro de 2024
Avaliação não solicitada
logotipo da Burrows Motor Company

Resposta da Burrows Motor Company

Hello, thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Avaliado com 1 de um total de 5 estrelas

Disappointed with Service and aftercare…

Disappointed with Service and aftercare and Vehicle Condition

I recently purchased a Toyota RAV4 from Burrows Toyota Doncaster and was disappointed to find damage to the front left side under the bumper, which was not pointed out during delivery. I provided photographic evidence taken on their premises before leaving.

Additionally, the sales process was slow, and during my visit on 04/10/2024, a staff member was unprofessional, abruptly ending our conversation when I raised the issue. Overall, the experience did not meet my expectations, and I expected better service from Toyota.

4 de outubro de 2024
Avaliação não solicitada
logotipo da Burrows Motor Company

Resposta da Burrows Motor Company

Hi Ralph, we’re sorry to learn that your experience hasn’t met your expectations. Our general manager is aware of the situation, and you can expect to hear from us shortly.

Avaliado com 5 de um total de 5 estrelas

I have been a customer of Burrows for…around 10 years now.

I have been a customer of Burrows for years now. Whenever I visit or speak to their staff, it is like meeting a family member. I have always received great personal service and nothing is too much trouble.
My last purchase is just a dream to drive, and I could not be happier with it. I collected this car on 20th September, and everything was put in place and documentation all completed to the last letter without effort as is usual for them, and was able to just drive away very happy once again. It is such a pleasure both dealing with them and without hesitation recommending them for their excellent service. Thank you.

20 de setembro de 2024
Avaliação não solicitada
logotipo da Burrows Motor Company

Resposta da Burrows Motor Company

Hi Lynda - thank you so much for leaving us a fantastic 5* review! Your feedback is very much appreciated by our team. We wish you many happy miles of driving in your car and hopefully we will be seeing you again in the future.

Avaliado com 5 de um total de 5 estrelas

Burrows Toyota Wickersley

Burrows Toyota Wickersley was absolutely brilliant handling the purchase of our new Rav 4. The experience from start to finish was excellent and stress free. Special mention for Moe our sales advisor who was a credit to Burrows Toyota. Moe was very approachable and polite and not pushy as some sales advisors can be. The sales manager was also very helpful and made the transition from old vehicle to new a breeze. On handover the vehicle was prepared to a very high standard and the technology clearly explained. The only thing I can be disappointed at was I missed out on the free instalation of a home charger. Would definitely recommend my friends and family to purchase a vehicle from this company...thanks again the dream team at Burrows Toyota at Wickersley.

1 de outubro de 2024
Avaliação não solicitada
logotipo da Burrows Motor Company

Resposta da Burrows Motor Company

Hi Donald - thank you for taking the time to leave us a great 5* review. Your comments will be passed back to Moe and the rest of the team at Rotherham. We wish you may happy miles of driving in you RAV4 and hopefully we will be seeing you again in the future.

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