the products and customer service were fantastic, my only complaint was the lead time on the order. Took a bit over three months to receive the product.
A empresa respondeu
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Veja o que dizem as avaliações
It is so easy to order through our rep. Delivery is always timely and we rarely have incorrect orders. The one time we had a small issue, it was corrected immediately. Their prices and quality are als... Ver mais
A empresa respondeu
Thank you again Krysty for showing up and truly being a partner in this! She assisted me with a customer that had some after purchase issues. Krysty came in clutch with an answer that worked for our s... Ver mais
A empresa respondeu
Materials were packaged well and came on-time. Freight Company even went the extra mile and called me to verify delivery address since it didn't seem right. Saved us a big headache and delivery was re... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Busch Systems has been passionately delivering recycling and waste solutions for over 30 years and is the #1 rated brand in the industry according to Trustpilot! With a comprehensive offering of customizable recycling & waste containers, and with the addition of the Waste Diversion Consultation team, Busch Systems is committed to providing solutions designed to meet the comprehensive needs of customers’ collection programs.
Informações de contato
81 Rawson Ave, L4N 6E5, Barrie, Canadá
- 7057220806
- christinal@buschsystems.com
- www.buschsystems.com
4,8
Excelente
601 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Awesome Staff
Rae-Ann Dos Reis was awesome to deal with - as well as Kristina Kojoukmar for returns - fabulous staff!!
20 de março de 2024
Resposta de Busch Systems
Hello Janelle!
Thank you so much for taking the time to leave us a review! We are so glad to hear you're pleased with our customer service. We think Rae-Ann & Kristina are pretty great too! ;)
Looking forward to working with you again in the future!
Have a great day,
The Busch Team
Great Customer Care
Always a great response from Michelle with Busch Systems. She goes above and beyond to meet the customer needs.
20 de março de 2024
Resposta de Busch Systems
Hello Dave!
Thank you so much for taking the time to leave us a review! We are so glad to hear you're pleased with our customer service. We think Michelle is pretty great too! ;)
Looking forward to working with you again in the future!
Have a great day,
The Busch Team
Good service and a good line up of…
Good service and a good line up of products allows us to narrow down to exactly what we are looking for.
20 de março de 2024
Resposta de Busch Systems
Hello Richard!
Thank you so much for taking the time to leave us a review! We are so glad to hear you're pleased with our product selection and customer service. :)
Looking forward to working with you again in the future!
Have a great day,
The Busch Team
knowledgeable and lightning fast
Rebecca is very helpful with all her product knowledge. She does everything extremely well but one of the most important tasks that she does best is her speed in which she can provide us freight rates to complete our quotes. We buy from approx. 10 suppliers and Rebecka gives us the best and fastest service in this regard. Great job Rebecka please do not retire anytime soon!
20 de março de 2024
Resposta de Busch Systems
Hello Paul!
Thank you so much for taking the time to leave us a review! We are so glad to hear you're pleased with our product knowledge and customer service. We think Rebecka is pretty great too!! :)
Looking forward to working with you again in the future!
Have a great day,
The Busch Team
Resposta de Busch Systems
Hello Sylvia!
Thank you so much for taking the time to leave us a review! We are so glad to hear you're pleased with our attention to detail on customer requests. :)
Looking forward to working with you again in the future!
Have a great day,
The Busch Team
Michelle Dunn earned this positive review
Michelle Dunn's help with getting what I needed, as well as her responsiveness to my questions and concerns, made this another positive experience with your company.
16 de fevereiro de 2024
Resposta de Busch Systems
Hello Tim!
Thank you so much for taking the time to leave us a review after another positive experience! We are so glad to hear you're pleased with Michelle's customer service - we think she's pretty fantastic too. :)
Looking forward to working with you again in the future!
Have a great day,
The Busch Team
Awesome communication and quick delivery
Awesome communication for getting the replacement piece that I needed and fast shipping too!
6 de março de 2024
Resposta de Busch Systems
Hello Diane!
Thank you so much for taking the time to leave us a review! We are so glad to hear you're pleased with the quality of our customer service and processing times.
We look forward to working with you again in the future!
Have a great day,
The Busch Team
Resposta de Busch Systems
Hello!
Thank you so much for taking the time to leave us a review! We are so glad to hear you're pleased with the quality of our customer service and order process.
We look forward to working with you again in the future!
Have a great day,
The Busch Team
I have worked with Busch Systems for years
I have worked with Busch Systems for years. Their containers are durable and look great in use. Sales staff has always been a pleasure to work with.
6 de fevereiro de 2024
Avaliação não solicitada
Resposta de Busch Systems
Hello Julie!
Thank you so much for taking the time to leave us a review! We are so glad to hear you're pleased with our service and product quality.
We look forward to working with you again in the future!
Have a great day,
The Busch Team
Busch has consistently replied promptly…
Busch has consistently replied promptly to enquiries and worked with me to find the right product for my needs and budget. Highly recommended
1 de fevereiro de 2024
Resposta de Busch Systems
Hello Sarah!
Thank you so much for taking the time to leave us a review! We are so glad to hear you're pleased with our customer service, and that we've been able to help you find the perfect products for your needs and budget.
We look forward to working with you again in the future!
Have a great day,
The Busch Team
Great quality bins and low-waste, recyclable packaging
Great quality bins, excellent customer service. The 28-qt bins nest well without getting stuck together. the 23-gallon bins have cardboard inserts to keep them from getting stuck together when stacking. Packaging is minimal AND entirely cardboard, so there's no styrofoam or non-recyclable plastic waste. Well done!
2 de fevereiro de 2024
Avaliação não solicitada
Resposta de Busch Systems
Hello!
Thank you so much for taking the time to leave us a review - we are so glad to hear you're pleased with our customer service, the quality of our products, and our low-waste packaging efforts!
We look forward to working with you again in the future!
Have a great day,
The Busch Team
Great Service
Rae-Ann Dos Reis was great to work with. She got my quote back fast and when we received a broken box she had it here in no time.
1 de fevereiro de 2024
Resposta de Busch Systems
Hi Steve!
Thank you so much for taking the time to leave a review and share your experience with us! We are so happy to hear you are pleased with our customer service (we think Rae-Ann is pretty great too!) and response time.
We look forward to working with you again in the future!
Have a great day,
Busch Systems
Resposta de Busch Systems
Hello!
Thank you so much for taking the time to leave us a review! We are so glad to hear you're pleased with our service quality and speed.
We look forward to working with you again in the future!
Have a great day,
The Busch Team
Always great serviced.
4 de dezembro de 2023
Resposta de Busch Systems
Hi Matt!
Thank you so much for taking the time to leave us a review! We are so happy to hear that you're continually pleased with our customer service. :)
We look forward to helping with any waste collection needs you have in the future!
Have a great day,
The Busch Systems Team
Streamlining our waste with Busch Systems!
Diane was kind enough to follow up on our purchase and I'm happy to share my feedback: The product met our expectations and has helped us to streamline our hazardous waste – yes, we’ve been using the bins on our satellite areas to separate the different streams. The colors are a big part of the visual system, but the “open” concept of the bins helps identify the accumulation level. We love it.
24 de outubro de 2023
Avaliação não solicitada
Resposta de Busch Systems
Hi Bruna!
Thank you so much for taking the time to share your thoughts and leave us a review! We are so happy to hear that you're pleased with our products and Diane's service. :)
We look forward to helping with any waste collection needs you have in the future!
Have a great day,
The Busch Systems Team
damaged unit
We had a damaged unit and were happy that it was replaced, BUT not happy that Busch didn't cover the new labor that we were charged by the Network Dealer
to receive & deliver the new unit.
* Disposal of the damaged unit as well
2 de outubro de 2023
Resposta de Busch Systems
Hi Donna,
Thank you for taking the time to provide your feedback on your recent order experience - we completely understand how disappointing and frustrating it can be to receive damaged products.
Busch takes our high quality standards very seriously, and our Sales Manager looked into these circumstances personally. The units in question were initially shipped to & held at a warehouse location, and were then shipped from the warehouse to the final location. The damage was discovered & reported at the containers' end destination - after the warranty period had ended.
We hope the complimentary replacement containers are meeting your expectations.
Our team appreciates your business, and we look forward to continuing to work with you on any waste and recycling receptacles you may need.
Sincerely,
The Busch Team
Resposta de Busch Systems
Hi Bunny!
Thank you so much for taking the time to leave us a review - we greatly appreciate it! And we are so pleased to hear you are satisfied with our customer service and processing times. :)
We look forward to assisting you with any future recycling or waste container needs!
Have a great day,
The Busch Systems Team
Best customer service ever!
19 de setembro de 2023
Resposta de Busch Systems
Thank you so much for taking the time to leave us a review! We look forward to assisting you again with any recycling and waste needs in the future.
Have a great day!
The Busch Systems Team
Neat & Tidy Trash Containers
Seen the advertisement about the different versions & thought that would work out just right for the back room & they're up off the floor too.
19 de setembro de 2023
Resposta de Busch Systems
Hi Paul! Thank you so much for taking the time to leave a review! We appreciate your feedback and are so happy we found the right containers for your needs & back room location.
Have a great day,
The Busch Systems Team
We purchased the side by side recycle and trash containers. I think it worked well having similar containers next to each other. They just seemed to work well together.
Quick shipping from Canada.
19 de setembro de 2023
Resposta de Busch Systems
Hello! Thank you so much for taking the time to leave a review! We appreciate your feedback and are so happy a centralized waste station format is working well for you.
We look forward to assisting with any recycling and/or waste needs you may have in the future!
Have a great day,
The Busch Systems Team
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