Butler & Stag Avaliações 

235
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Milo and Bradley at B&S were patient, helpful and communicated well from start to finish when selling my elderly mum’s house in Chingford. They oversaw viewings and guided her through the whole proc... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Rented a falt with them in central London. Horrible experience - agent was slow to respond to all queries and at the end of the tenancy tried to scam us to pay for cleaning even though we had alr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We are very grateful to Helga and Oliver for helping us purchase our first flat. We've spoken to many other estate agents along the way and we don't think anyone else lives up to their customer servi... Ver mais

Avaliado com 5 de um total de 5 estrelas

EXCELLENT. Day one, Daniel listening to my demands, Daniel very persuasive with his explanations & helping reach the right decisions for my approval Re: pricing & strategy Day three. On the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

Butler & Stag is an independently owned and run estate agency specialising in residential Sales, Lettings, Property Management and Land & New Homes. Our five star customer service has seen us win multiple awards for excellence from British Property Awards and Estate Agency Masters. Our three branches have all been voted within the top 0.5% of the UK Best Estate Agency Guide.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

235 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

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4,4

Todas as avaliações

(235)

11 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Rating: ⭐⭐⭐⭐⭐ (5/5)

I recently had the pleasure of working with Freedie and Laura from Butler & Stag when searching for a rental property, and I couldn't be happier with the experience. From start to finish, they demonstrated professionalism, expertise, and a genuine commitment to finding the perfect rental home for me. Here's why I highly recommend their services:

Expertise and Knowledge: both possesses an impressive knowledge of the local real estate market. They were able to provide me with a range of options that perfectly aligned with my preferences and budget. It was evident that they had done their research and understood the intricacies of the area.

Excellent Communication: Communication is key when it comes to finding a rental property, and both of them excel in this department. They promptly responded to my calls and emails, answering all my questions and keeping me updated throughout the entire process. Their responsiveness made me feel valued and well-cared for.

Negotiation Skills: When it came time to negotiate the terms of my lease, Freedie was a true advocate for my interests. He skillfully negotiated on my behalf, ensuring that I secured a fair deal with the landlord. His negotiation skills were truly impressive.

Professionalism: Throughout the entire process, they conducted themselves with the utmost professionalism. They were punctual, well-prepared, and handled all the paperwork efficiently. I felt confident that I was in capable hands.

In summary, my experience with them from Butler and Stag was outstanding. They made what could have been a stressful and time-consuming process incredibly easy and enjoyable. If you're in search of a rental property and want an agent who truly cares about your needs, I wholeheartedly recommend Freedie and Laura from Butler and Stag. They are the best in the business!

26 de setembro de 2023
Avaliação não solicitada
logotipo da Butler & Stag

Resposta da Butler & Stag

Wow, thank you so much.
I have passed this onto Freddie and Lauren, who will both be delighted with your 5*stars.
Such kind words, we are delighted to help our tenants where we can and will always go the extra mile.

Best Wishes,
BUTLER & STAG

Avaliado com 5 de um total de 5 estrelas

First time landlord

Being a first time (and overseas) landlord, it was paramount to find a reliable, knowledgable agent to rent our E2 flat through, formerly our family home. Paul Curtis was super helpful initially when I wanted to discuss possibilites, rates and logistics, he made plenty of time for me in person and on the phone and has vast local experience. Following on from the intial discussions, Simon Harrington was brilliant in guiding me through the viewings and listing and was invaluable on the day we had lots of viewings. His advice on which tenants to move forward with was spot on and he was very patient with my many questions from abroad! The moving in and management of the property in Lauren Turvey's hands has been similarly effective and timely. I could not recommend Butler and Stag Bow more. Lovely people and totally professional. 10/10, thanks guys!!!

26 de setembro de 2023
Avaliação não solicitada
logotipo da Butler & Stag

Resposta da Butler & Stag

Many thanks for your kind review. I have passed this on to Paul and his team. Glad to hear that we are exceeding expectations and you so much for your business. We will never take this for granted.

Best wishes,
BUTLER & STAG

Avaliado com 5 de um total de 5 estrelas

Butler & Stag were fantastic throughout…

Butler & Stag were fantastic throughout the letting of our flat. Paul Curtis was supportive and led us with great direction on what we needed to do. He and the team were great at arranging viewings with our previous tenant, always ensuring they were professional and friendly at all times. Simon Harrington was extremely helpful and accommodating throughout and Sophie Chumbley onboarded our new tenants smoothly and guided and advised throughout the process. I would definitely recommend Butler & Stag to a friend, colleague or family member. They have been simply fantastic! Thank you!

14 de setembro de 2023
Avaliação não solicitada
logotipo da Butler & Stag

Resposta da Butler & Stag

Dear Shona,
Many thanks for your kind review. I have passed this on to Paul and his team. Glad to hear that we are exceeding expectations and you so much for your business. We will never take this for granted.

Best wishes,
BUTLER & STAG

Avaliado com 5 de um total de 5 estrelas

Great Service from Experts who know the market

100% recommend

Paul and his team are thorough, prompt, proactive, they know the market and most importantly for me is that they act as a good sounding board, especially on some decision points might be difficult.

Certainly in my case they had a better finger on the pulse of the market than my own internet research; and turned things around swiftly.

As a landlord who is no longer local I recommend Paul and his team 100%!!

30 de agosto de 2023
Avaliação não solicitada
logotipo da Butler & Stag

Resposta da Butler & Stag

Many thanks for your kind review. I have passed this on to Paul and his team. Glad to hear that we are exceeding expectations and you so much for your business. We will never take this for granted.

Best wishes,
BUTLER & STAG

Avaliado com 5 de um total de 5 estrelas

Paul, Simon and Lauren are great

I’ve been impressed by the experience of letting my flat. B&S made the experience as smooth as possible, put together a great listing and secured a good tenant within 24 hours. They are always courteous, responsive and helpful.

18 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lauren is awesome

Lauren is awesome. Super friendly, professional and speedy! Always sorts any issue out with no hesitation. Best property manger I’ve had!

27 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wrong Consulting

Honestly the consultant lady who showed us the property was helpful and very kind. Even though i mentioned about the guarantor is acceptable by landlord or not. She said no worries. All is fine. Today i received a phone call that says guarantor is not acceptable by another consultant. And he says that the lady is not in charge for this information. absolutely waste of time.

21 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service

Excellent experience renewing our tenancy, so easy and stress-free. I truly recommend Butler and Stag and thank you Paul Curtis who made the whole experience a lot more enjoyable and less stressful.

6 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My experience has been excellent

My experience has been excellent. Dealing with Paul Curtis, and indeed the whole team at B&S has been so easy and very professional. I can highly recommend them.

8 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent experience

We've had an excellent experience using Butler & Stag to rent out our flat. It was the first time we'd done it and they made the process super easy. As soon as we met Simon we knew we'd be in good hands. Both he and Sophie guided and advised us through the process seamlessly and were quick to respond to any queries. We never felt rushed or pushed into making decisions. Would definitely recommend to anyone looking to rent out a property.

3 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100% recommend!

We are very grateful to Helga and Oliver for helping us purchase our first flat. We've spoken to many other estate agents along the way and we don't think anyone else lives up to their customer service and experience. They were always quick to respond to our emails and chase other parties to help carry the sale through. Caring, professional, and knowledgeable, we 100% recommend. Thank you, B&S!

23 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service, great people

Everyone at Butler and Stag has been great to work with. They both sold our house and sold us a house which made the whole experience as good as it can be. We were dubious about selling through an estate agent due to the fee involved, but they talked us through the after care and I’m pleased we didn’t try and do it ourselves.

Special thanks to Bradley and Helga who really made the whole experience as easy and stress free as it possibly can be.

13 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

GREAT AGENTS! Paul & Freddie have been wonderful to…

Paul & Freddie have been wonderful to work with. after a poor experience with a previous agency we we pleasantly surprised and grateful to deal with Butler & Stag. Extremely helpful and always kept us in the loop with any updates. Their honesty and expertise have been great! Looking forward to having them as our agents for our new tenancy.

13 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Butler & Stag have sold two properties for me and I can't fault their service. Their rates are very competitive and I find they go above and beyond what is expected. They are excellent at pushing the sale forward and getting the job done. Helga was particularly helpful and proactive. Excellent service as always and thank you.

19 de dezembro de 2022
Avaliação não solicitada

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