Super friendly, helpful and genuinly want to get the best products for you. No pushy sales and feel like you spend time talking and finding exactly what you need. Amazing customer service start to fin... Ver mais
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Veja o que dizem as avaliações
Ordering was very easy to use products turned up un damaged and where delivered on time 🤗 Even though I put the wrong postcode on the delivery address they emailed me saying that it was incorrect an... Ver mais
Exceptional service purchased a Rubi tile cutter ( which arrived on date specified which was nice) but the icing on the cake as far as service goes the above item that I had purchased was missing a... Ver mais
Needed a new desk-light for my reorganised 'study'. Received my well-packaged unit very quickly, so very happy. The touch control on the Daylight Luminos LED Lamp is really useful, as is the long-re... Ver mais
Detalhes da empresa
- Comércio de ferramentas
- também em
- Distribuidora de ferramentas
- Fornecedor de Equipamentos para Construção
- Loja de acessórios e ferragens
- Loja de artigos de couro
- Loja de Ferramentas
Escrito pela empresa
At Buy Brand Tools, we're dedicated to supplying professional tradespeople and serious DIYers with high-quality tools from the brands they know and trust. We specialise in tiling, construction and trade equipment, offering competitive prices, fast delivery and knowledgeable customer support. Our range includes leading manufacturers such as Rubi, Connell of Sheffield, Protimeter, Richter, Nedo, Genesis, Vogel, Bahco, Stabila and many more. Whether you're looking for tile cutters, diamond blades, suction lifters, precise measuring tools, personal protective equipment, levelling systems or specialist accessories, we carefully select products that deliver proven performance and reliability on site. As an authorised stockist for our brands, you can buy with confidence knowing you're receiving genuine products backed by full manufacturer warranties. We also work closely with our suppliers to bring customers the latest product innovations, exclusive promotions and excellent value across our ranges. Customer service is at the heart of everything we do. Our experienced team is always happy to help with product advice, technical questions and after-sales support, ensuring you choose the right tools for the job. We understand how important reliability is, so we aim to dispatch orders quickly and keep customers informed every step of the way. We're proud that many of our customers return to us time and again, and their feedback continues to help us improve. If you've shopped with Buy Brand Tools, we'd love to hear about your experience. Your Trustpilot review helps other customers buy with confidence and helps us continue providing the service and products that tradespeople across the UK rely on.
Free UK next day delivery on orders over £200 (+VAT)
Escrito pela empresa
- Service you can trust!
- Order by 2.25pm (Monday-Friday) to recieve your order the next working day. Before 1pm and Saturday delivery also available.
Informações de contato
9 Meadowbrook Park, S20 3PJ, Sheffield, Reino Unido
- 0114 251 3535
- sales@buybrandtools.com
- www.buybrandtools.com
4,8
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super friendly and helpful
Super friendly, helpful and genuinly want to get the best products for you. No pushy sales and feel like you spend time talking and finding exactly what you need. Amazing customer service start to finish. Brilliant communication
30 de setembro de 2026
Easy to order
Easy to order,
clear and specific delivery dates that were achieved
28 de setembro de 2026
I bought a £1500 wet tile cutter a week…
I bought a £1500 wet tile cutter a week ago from Buy Brand Tools.
After setup I tried cutting some 20mm limestone. The cuts were horrendous, we tried trouble shooting from online resources and wasted 2 slabs at £60. We contacted the company who said it’s a blade issue. £50 later I fit the new blade and the cuts were even worse. We can cut the same limestone with minimal difficult by hand and no vibration issue.
3 days of trying to get in contact with their reps at Rubi and I’m still no closer to a resolution. Buy Brand Tools aren’t taking any responsibility, saying it’s now a used machine (how would I know it’s faulty without using it?).
Now I’m being passed around between 2 companies who don’t have an answer whilst a £1500 machine I don’t want and doesn’t work like described is sat in my work container.
23 de setembro de 2026
Avaliação não solicitada
Resposta da Buy Brand Tools
Morning Joe,
Sorry again for the ongoing issue.
We are still lead to believe this is a blade issue, not a problem with the cutter itself. If the machine is faulty, then you are certainly within your rights to return/exchange the machine but we need to prove this first. This is why we've had to arrange for Rubi to come and pay you a visit to see how you are using the cutter, what blade you're using and see the performance of the machine. I've spoken with the Rubi rep and he's booked in to pay you a visit and we'll find out what's happening. Sorry again for the time taken to resolve this and for all the hassle this has caused you.
Kind regards,
Scott
Ordering was very easy to use products…
Ordering was very easy to use products turned up un damaged and where delivered on time 🤗
Even though I put the wrong postcode on the delivery address they emailed me saying that it was incorrect and asked me for the correct postcode so that is what you call good customer service
15 de setembro de 2026
Best price I could find
Best price I could find, super quick d delivery and well packaged. Will be using again. Thank you!
19 de setembro de 2026
Avaliação não solicitada
Very easy and confident.
Very easy and confident.
Fast and very satisfying.
I highly recommend this guys.
14 de setembro de 2026
Quality tools delivered on time with no…
Quality tools delivered on time with no fuss, what more can you ask for, will definitely use them again.
9 de setembro de 2026
Great value and top quality chisels
Great value and top quality chisels. And great saws too. Good communication and promptly delivered in secure packaging.
1 de setembro de 2026
I have ordered a few times from Buy…
I have ordered a few times from Buy Brand Tools and communication and quick delivery have always been top notch.
2 de setembro de 2026
I payed for next day delivery,It never…
I payed for next day delivery,It never comes. I waited the next at home nothing, then I email about it to hear it at the neighbors at 28 that I don't even know. So I still haven't received the package as yet.
1 de setembro de 2026
Resposta da Buy Brand Tools
Sorry about the delay with your order. The couriers are permitted to leave with a neighbour if you're not at home. The driver has left it at number 28. If you are unable to go to this address to pick this up, let us know and I shall see if DX can pick this up and re-deliver.
Kind regards, Scott
This was my first order from Buy Brand…
This was my first order from Buy Brand Tools, and I couldn’t be more impressed. Scott was extremely helpful, professional and knowledgeable, and dealt with my queries promptly and efficiently.
The pricing was very competitive, and my order was delivered incredibly quickly. It’s refreshing to receive such excellent customer service from start to finish.
I’m very impressed with Buy Brand Tools and will definitely be buying from them again. Highly recommended!
24 de agosto de 2026
Avaliação não solicitada
Great experience
Great experience, found a product i had been searching for, great comms. would use again
4 de agosto de 2026
Was great kept me informed and was…
Was great kept me informed and was great to work with
14 de agosto de 2026
Very good service and very reasonable…
Very good service and very reasonable prices for quality tools
12 de agosto de 2026
Ordered on a Saturday.and items with me…
Ordered on a Saturday.and items with me on tuesday
10 de agosto de 2026
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