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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Horrible shoes and even worse customer service!! BEWARE you can not return the shoes!! The shoes are stiff and poor quality, never again!

Avaliado com 1 de um total de 5 estrelas

No returns. Yes, they do accept returns under the condition that it is unworn, unwashed, and in original packaging. HOWEVER, they DO NOT provide return labels. If you are living outside Canada or C... Ver mais

Avaliado com 1 de um total de 5 estrelas

What a strange customer service. $50 sandals needing to be returned and company indicated that I pay return postage via USPS and upon receipt I would be refunded only $15.00……WOW was I taken Now ne... Ver mais

Avaliado com 1 de um total de 5 estrelas

I have not received my order, the tracking number is invalid, I have emailed the company more than a week ago with no response. I even allowed a couple of extra days to receive my order due to co... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Calçados
  2. Loja de Roupas

Informação fornecida por fontes externas variadas

We started Calceus to offer an alternative: ridiculously high-quality products for men at honest prices that could handle our busy lives. Calceus makes it easy, fun and affordable for everyone to find shoes they love. We're driven by the belief that no matter what your journey is, having the right pair of shoes can make all the difference. Every day we work to ensure that you find the perfect pair of shoes.


Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

781 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Delivery is awful

Delivery is awful takes entirely to long order from other places and have received those. This had been over a month I really feel like I should be reimbursed for this for website did not say it will take this long. I’m sorry but I will not order from you all again. The worst I have ever dealt with.

3 de junho de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Avaliado com 1 de um total de 5 estrelas

Have not received my order as of today

Have not received my order as of today, June 2nd

2 de junho de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Avaliado com 1 de um total de 5 estrelas

Ya suck still havent got my package its…

Ya suck still havent got my package its been 1 month 2 days

1 de junho de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Avaliado com 1 de um total de 5 estrelas

I never received my order

I never received my order. What a scam

30 de maio de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Avaliado com 2 de um total de 5 estrelas

Have not recieved my order yet

Have not recieved my order yet. Been about a month or longer...so hard to give a review on your product when I have not recieved it yet.

30 de maio de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Avaliado com 1 de um total de 5 estrelas

I'm still waiting for my damn order…

I'm still waiting for my damn order sand I'm told I cant cance. Where is it??????????????

28 de maio de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Avaliado com 1 de um total de 5 estrelas

I purchased the shoes over a month ago…

I purchased the shoes over a month ago and you have the audacity to ask me to review your product???? Well I have yet to get the product and the tracking number is coming up blank!

28 de maio de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Avaliado com 1 de um total de 5 estrelas

Scam

This is a scam

28 de maio de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Avaliado com 1 de um total de 5 estrelas

Still waiting delivery

Still waiting delivery. No updates on order.

27 de maio de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Avaliado com 3 de um total de 5 estrelas

Shipping nightmare

Great products. Shipping takes too long. I ordered last month (30 days ago) and still haven’t received the shoes. Tracking information is inadequate.

27 de maio de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Avaliado com 2 de um total de 5 estrelas

My honest experience is that out of…

My honest experience is that out of three pairs of shoes ordered and paid for about a month ago only one pair arrived. And that was two weeks ago. I was going to order mire items from your website. But now I would just be happy to get what I ordered so I don't have to dispute the charges.

Christopher Jackson

27 de maio de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. Your order is divided into two packages. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Avaliado com 1 de um total de 5 estrelas

Slow shipping

It took a month just to get the shoes, 45+ days for the masks to arrive, and I still don't have the UV light.

26 de maio de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. Your order is divided into three packages. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

Avaliado com 4 de um total de 5 estrelas

good product requiring patience

Calceus always provides a selection of shoes that have great style, hard to find elsewhere. You must be patient in regards to shipping, it takes forever and a day, but this might be part of keeping their prices low. I've ordered in the past and will order again when something catches m eye.

26 de maio de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered an item more than 6 weeks ago…

I ordered an item more than 6 weeks ago and expected to have it by now. Tracking the item is not updated timely so I just have to wonder if I am ever going to receive my item.

26 de maio de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. Your package has been forwarded to USPS for processing. We have emailed you the new tracking number. The USPS official website shows that the estimated delivery date of the package is May 26. Still have any questions, please contact us without hesitation. Our email address is service@calceus.org. Thanks for your understanding and support.

Avaliado com 1 de um total de 5 estrelas

I order shoes over a month ago and have…

I order shoes over a month ago and have not received them yet can you let me know when they are being shipped.

24 de maio de 2020
Avaliação não solicitada
logotipo da Calceus

Resposta da Calceus

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. Your order was shipped on April 27. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.

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