Caledonian Travel Avaliações 

41.300
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Booking was easy, would have preferred Carlisle pick. Graham very informative and helpful. Hotel room clean and warm, water was luke warm reported it maintenence said to leave running for 5 minute... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lovely mystery 2 day break , everything was spot in , nice driver , perfect times , 2 nice stop offs , great hotel with good meals , room was perfect i had requested a double room if possible as there... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Was a lovely day out to Skipton arrived back home in good time. Driver kept us informed at all times and outlined safety instructions clearly. A comfortable journey to Skipton and return back to Newc... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Overall we were quite satisfied with our stay, The upgraded Loch view was very comfortable and well appointed. The staff were all very approachable and polite including the waiting and bar staff. A s... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo
  2. também em
  3. Agregador de viagens
  4. Empresa de Ônibus Leito
  5. Hotel Econômico
  6. Pousada

Sobre Caledonian Travel

Escrito pela empresa

Award-Winning Short Breaks & Holidays by Coach

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Caledonian Travel are one of the largest operators of short breaks & holidays by coach in the UK with over 30 years experience in delivering holidays to hundreds of thousands of holiday makers.

With a superb collection of short breaks and holidays now departing from Scotland, the North East and Yorkshire our “Pride of Lions” and our industry leading team of drivers are waiting to whisk you away!

Offering an unrivalled selection of breaks across the Britain, Ireland and mainland Europe from Mystery Weekends to 15 day touring holiday of Italy- whichever you choose we can assure you of a first class service that has been awarded the Feefo Platinum Award for “consistently delivering excellence”.

Whether you are looking for a relaxing seaside break or a Family Fun weekend away, a bucket-list Sports break to a fun-filled Box Office break we are sure to have something for you to make memories!

With a Low Deposit of £40 per person now is the time to book that well-earned break.

Go on...Go Caledonian!


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

41 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(41.300)

10.462 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I've had many holidays and short trips…

I've had many holidays and short trips with Caledonian travel. They've all been worth the money especially when I received drinks vouchers at some hotels. Some of the hotels especially Britannia are not that good but we expect it with that hotel chain unfortunately. I've booked a longer holiday abroad for the first time in May 2027 to Austria. The price is very good for all inclusive and will be a lovely place to visit. One downside was a short trip to Liverpool which took far longer to get there than it should have. The driver wasn't great. Apart from that, no other issues.

22 de outubro de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're especially grateful for your continued support. It's wonderful to hear that you continue to enjoy travelling with us and that we have earned your trust time and time again.

We look forward to welcoming you on your next holiday.

Rosie

Avaliado com 5 de um total de 5 estrelas

Lots of choice

Lots of choice , easy to book, value for miney, fab holidays

12 de outubro de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're especially grateful for your continued support. It's wonderful to hear that you continue to enjoy travelling with us and that we have earned your trust time and time again.

We look forward to welcoming you on your next holiday.

Rosie

Avaliado com 5 de um total de 5 estrelas

Great value for money

Great value for money. Easy site to book on. Friendly call handlers as required.

22 de outubro de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're especially grateful for your continued support. It's wonderful to hear that you continue to enjoy travelling with us and that we have earned your trust time and time again.

We look forward to welcoming you on your next holiday.

Rosie

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful on telephone

Very friendly and helpful on telephone. Told be everything I needed to know.

18 de outubro de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found the booking process easy and straightforward. Our team works hard to make arranging a holiday as simple and stress-free as possible, so it's wonderful to receive such positive feedback.

We hope you have a fantastic holiday and look forward to welcoming you again in the future.

Rosie

Avaliado com 5 de um total de 5 estrelas

Very friendly

Very helpful staff at wakefield and cheerful all holidays ive been on are well worth the money looking forward to scotland next year

15 de outubro de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that our team made such a positive impression. Providing friendly, helpful and professional service is at the heart of what we do, so it's wonderful to know that our staff helped make your experience so enjoyable.

We hope to welcome you again soon.

Rosie

Avaliado com 5 de um total de 5 estrelas

Downton Abbey

There's a lot of holidays and dates to choose. They are good value for money.

16 de agosto de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found it to be excellent value for money. Providing affordable breaks and memorable experiences is something we take great pride in.

Thank you for your support, and we hope to see you again soon.

Rosie

Avaliado com 5 de um total de 5 estrelas

I don't ear so well on the phone my…

I don't ear so well on the phone my daughter did it for me it went really well

9 de outubro de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found the booking process easy and straightforward. Our team works hard to make arranging a holiday as simple and stress-free as possible, so it's wonderful to receive such positive feedback.

We hope you have a fantastic holiday and look forward to welcoming you again in the future.

Rosie

Avaliado com 5 de um total de 5 estrelas

Booking is very easy and once you are…

Booking is very easy and once you are on the coach the drivers are helpful and knowledgeable. The staff at the hotel are helpful and courteous.

5 de outubro de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found the booking process easy and straightforward. Our team works hard to make arranging a holiday as simple and stress-free as possible, so it's wonderful to receive such positive feedback.

We hope you have a fantastic holiday and look forward to welcoming you again in the future.

Rosie

Avaliado com 2 de um total de 5 estrelas

I've really enjoyed my trips with…

I've really enjoyed my trips with Caledonian Travel in the past but our group was seriously disappointed when our trip to Scarborough was cancelled when we were due to travel tomorrow with only two weeks to try and sort something else , not exactly what we wanted and to top everything else were offered a £25 voucher to use booking another holiday but never received it till after our holiday was booked and has to be used by April 2027 , there was nothing visible at my end on the 9th Oct ( I took a screenshot to prove it and when I tried to explain to one of your booking staff , found her quite rude after asking me for the voucher code( which I didn't have at the time ) I then received a voucher via post which is of no use to me now . The only reason we booked another different Scarborough trip was the dates suited the party or we did look at other bus travel companies but were all booked up or dates not available. A very disappointing experience which we'll hopefully can put behind us . The £25 voucher was a bit of an insult between 5 people to be honest with little time to sort anything else and is of no use to us now . I Have tried to ring about it after it arrived on 16th Oct but couldn't get through to speak with an agent

13 de outubro de 2026
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Resposta da Caledonian Travel

Thank you for taking the time to leave a review.

We're sorry to hear that you were disappointed by the cancellation of your holiday and the difficulties you experienced afterwards regarding the voucher and your contact with our team.

We would welcome the opportunity to review these concerns in more detail. Please email customerservices@caledonian.com with your booking reference and details of your experience so that we can investigate the matter fully for you.

Rosie

Avaliado com 5 de um total de 5 estrelas

Hassle free booking

Easy navigation if website and hassle free booking.

19 de outubro de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found the booking process easy and straightforward. Our team works hard to make arranging a holiday as simple and stress-free as possible, so it's wonderful to receive such positive feedback.

We hope you have a fantastic holiday and look forward to welcoming you again in the future.

Rosie

Avaliado com 5 de um total de 5 estrelas

Went to Liverpool with Caledonian a few…

Went to Liverpool with Caledonian a few weeks ago with friends stayed at the adelphi absolutely loved it so came home and booked Edinburgh both fabulous value for money ...and the food was great at the adelphi

2 de outubro de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're especially grateful for your continued support. It's wonderful to hear that you continue to enjoy travelling with us and that we have earned your trust time and time again.

We look forward to welcoming you on your next holiday.

Rosie

Avaliado com 5 de um total de 5 estrelas
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found the booking process easy and straightforward. Our team works hard to make arranging a holiday as simple and stress-free as possible, so it's wonderful to receive such positive feedback.

We hope you have a fantastic holiday and look forward to welcoming you again in the future.

Rosie

Avaliado com 1 de um total de 5 estrelas

The day trip we went on turned out to…

The day trip we went on turned out to be less than half a day
2 hrs in one place and less than 1 hr in the second. We spent most of the day on the coach a real waste of a day

21 de outubro de 2026
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Resposta da Caledonian Travel

Thank you for taking the time to leave a review.

We're sorry to hear that you were disappointed with the amount of time spent at the destinations visited during your trip.

We would welcome the opportunity to investigate your concerns further. Please contact us at customerservices@caledonian.com with your booking reference and details of your experience so that we can look into this for you.

Rosie

Avaliado com 5 de um total de 5 estrelas

Never late everything just as it is…

Never late everything just as it is explained in the brochure I have never had a bad holiday, hope it continues to be just as it is

22 de outubro de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you had such an enjoyable holiday. It's always rewarding to know that our customers have returned home with happy memories and a positive overall experience.

Thank you for choosing to travel with us, and we hope to welcome you away again soon.

Rosie

Avaliado com 5 de um total de 5 estrelas

Quick and simple

Quick and simple

16 de outubro de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you had such an enjoyable holiday. It's always rewarding to know that our customers have returned home with happy memories and a positive overall experience.

Thank you for choosing to travel with us, and we hope to welcome you away again soon.

Rosie

Avaliado com 5 de um total de 5 estrelas

Great service quick at answering…

Great service quick at answering telephone and booking process was quick and easy . Staff polite .

7 de outubro de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found the booking process easy and straightforward. Our team works hard to make arranging a holiday as simple and stress-free as possible, so it's wonderful to receive such positive feedback.

We hope you have a fantastic holiday and look forward to welcoming you again in the future.

Rosie

Avaliado com 5 de um total de 5 estrelas

Excellent service

15 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found the booking process easy and straightforward. Our team works hard to make arranging a holiday as simple and stress-free as possible, so it's wonderful to receive such positive feedback.

We hope you have a fantastic holiday and look forward to welcoming you again in the future.

Rosie

Avaliado com 5 de um total de 5 estrelas

Excellent

Easy to book always lovely choices of break to choose at great value

19 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found the booking process easy and straightforward. Our team works hard to make arranging a holiday as simple and stress-free as possible, so it's wonderful to receive such positive feedback.

We hope you have a fantastic holiday and look forward to welcoming you again in the future.

Rosie

Avaliado com 5 de um total de 5 estrelas

Fantastic time

It was so easy to book my break. The lady that I spoke to on the phone was professional, easy to talk to and gave me all of the information that I needed for my booking.
We boarded the coach in stockton and met Dean our driver. He was excellent for the while trip. He gave us all of the information that we needed for our trip and was easy to talk to and very friendly.
The hotel stay was great. The time in Edinburgh was enough to do what we wanted to do. We loved the kelpies and would have loved more time there. The falkirk wheel was amazing and the boat trip unexpected. The whole break was wonderful, peaceful and amazing. I'm looking at the brochure to see what's next on my Caledonian adventures. Thank you.

20 de outubro de 2026
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Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you had such an enjoyable holiday. It's always rewarding to know that our customers have returned home with happy memories and a positive overall experience.

Thank you for choosing to travel with us, and we hope to welcome you away again soon.

Rosie

Avaliado com 3 de um total de 5 estrelas

Dunoon. & Inveraray

On one of the weekend tours our sunday was one and a half hours in callander this was not acceptable and we were back in hamilton fr 3pm . All j got was an e mail no proper explanation not good enough

26 de setembro de 2026
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Resposta da Caledonian Travel

Thank you for taking the time to leave a review.

We're sorry to hear that you were disappointed with the amount of time spent in Callander and that you felt the explanation provided regarding the itinerary was insufficient.

We understand your frustration, particularly as you felt the day ended earlier than expected. Customer feedback is important to us, and we appreciate you taking the time to share your comments.

If you would like us to review this matter further, please email customerservices@caledonian.com with your booking reference and details of your holiday.

Rosie

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