I wanted an updated version of the exact fridge which was still serving us well after 20+ years. I walked in to CAS on impulse, and they had exactly that fridge arriving the next day, could deliver... Ver mais
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I wanted an updated version of the exact fridge which was still serving us well after 20+ years. I walked in to CAS on impulse, and they had exactly that fridge arriving the next day, could deliver... Ver mais
A empresa respondeu
The staff are extremely helpful and excellent I got my fridge on first visit and delivered home second day. Appreciate the quick help . Thank you
A empresa respondeu
Everything was pretty seamless. All our questions were answered. I even emailed and asked a question after the delivery and it was quickly addressed. We appreciated that the fridge we wanted was in st... Ver mais
We had an excellent experience with Halifax Appliance Source and would highly recommend them to anyone looking for appliances and exceptional customer service. A special thank you to TJ Kim, who... Ver mais
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Escrito pela empresa
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
215 Chain Lake Dr., Unit 4A, B3S1C9, Halifax, NS, Canadá
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After reviewing prices for Bosch dishwashers on line, I called the main store, bought it over the phone and picked it that afternoon. Everyone I talked to was very pleasant and helpful. For any other appliance purchases, I will definitely be calling Canadian Appliance Source !!!
Great alll was executed extremely well
Friendly and helpful personnel
5 stars
I had bought from a big box store and they were not able to deliver a washer/dryer until the end of September. I went onto Canadian Appliance Source website and Brian T. an Associate on the chat was very helpful. He gave me a great price and within 20 minutes got back to me and told me they had it in stock and it would be delivered the next day...which it was.....and on time and with no issues....unbelievable. Highly recommend.
It was my first shopping experience here and they exceeded my expectations beyond belief. They went above and beyond from the first time I called. They helped me get exactly what kind of fridge I was looking for and at a great price. Thank you. I will be a repeat customer.
Quick service, great sales person and installers… would recommend the company to my friends.
Knew what we were looking for quick and easy check out
As a good client of CAS, the company offered me a rebate on extra charges (delivery and change of side for hinges) for the purchase of a refrigerator)
I was very pleased talking to Daniel Travis. He knew his product and answered all my questions. He was very helpful in my decision to purchase a washer/dryer from CAS. Thank you Daniel
Excellent Customer service from the moment we walked in!
Comfortable sales experience
Was fast, efficient and didn't try to upsell or pressure sell anything
Customer Service in it from start to delivery. Readily answered questions & quickly delivered as promised.
Great selection and lots of supporting information for appliances. Great service from Christina (Sales) and really competitive prices with enormous flexibility on delivery dates. I'm having a new house built and CAS are the perfect partner, nothing was too much trouble.
Salesperson was well informed and experienced and very helpful in answering all my questions. I was provided with precise costs and timelines. I ordered the product over the phone on a Saturday and it was received on the Monday. Very seamless experience! I will use this company again for sure!
Sales man was very helpful, honest and excellent
Two gentlemen that install the wash machine and took away the old underwear very courteous, very clean, and efficient
Called on Thursday morning, received the fridge
Friday morning, no issues great service, price was the same as others. I am very happy with the experience, and the product.
Both appliances arrived damaged and the "white glove delivery" ripped major gouges in our kitchen floor. We were offered $75 compensation for a ruined floor.
The refrigerator door is scratched and the range has large dents in the rear and on the side.
A brutal experience, not recommended by any stretch.

Resposta da Canadian Appliance Source - Halifax
The sales representative was great! He fully understood my needs and offered the right products. Then he even took the time to see how he could give me the most discount. He talked about the extended warranty, but he was not pushy. He was knowledgeable, efficient and polite. A very good shopping experience with CAS!
Service is always great and prices are right. When items are in stock they are delivered promptly.
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