Canadian Appliance Source - Laval Avaliações 

professional and good service
competitive with a lot more choices

A lot of choice and the delivery was very professional

We saw in the website that the delivery was Included but once we got the email with our copy of receipt we noticed a charge of 96$ and we where told after delivery that it was cause we got a open box and then they told us it wasn’t Included

Terrible experince
Bought an open box the salesman was incompétent. He told me that all that was missing was the wire and plug. Didnt bother inspecting the machine, I dont know anything about washing machines turns out it is missing the part with where you can fix the machine to the counter and the Botton plate. The answer i got was too bad so sad swalow it or get a Refund.

Thank you for the reply i dont want to Return the machine I juste want the missing piece to fasten theachine to the counter. Who Will pays for the installer that came for nothing???

I’m very upset with my experience… I needed a fridge ASAP so came to you since I was told by an employee I could have it delivered by Monday (it was saturday I came to place the order). We decided on delivery for Tuesday (keep in mind my current fridge doesn’t work so needed a new one ASAP), approved the financing and set everything up. RIGHT AFTER I received the finance email confirming my purchase, your sales rep goes « oh I forgot to mention, it will only be delivered Friday, sorry ». I told him that he told me it would be delivered Tuesday and that’s why I went through with the purchase BECAUSE I WAS GUARANTEED IT’D BE DELIVERED TUESDAY so to find out AFTER you’ve approved my purchase that I would only get it 4 days later than agreed upon, is unacceptable. After seeing I was clearly upset, the representative said « had you paid in full it would’ve been delivered Tuesday » so I asked to cancel the financing and I’d pay it in full right then and there, he said it couldn’t be done and I couldn’t cancel the financing. It was UNACCEPTABLE the way your representative just blew off the fact that I was upset because of HIS MISTAKE because I needed that fridge ASAP. I’m extremely disappointed and will never be purchasing from you again….

I bought a oven that after connecting to the electricity, I found out that it doesn't work, even though the device had a one-year warranty and I bought an additional 4-year warranty. Now, I have been contacting the store for three days. Company …. It did not reach any results. My expectation was that they would remove this defective gas and bring a new item on the same day

Notre vendeur Danny Amaral a été très courtois, compréhensif, m'a reçu avec un café et a une conversation agréable.
Par contre la livraison dans un organisme a but non lucratif qui n'est pas ouvert aux mêmes heures que la livraison de CAS, a été pénible a planifier. Mauvaise compréhension de nos besoins en terme de livraison et service a la clientèle qui dit qu'ils vont nous rappeler et ne le fait pas.
La première tentative de livraison a échoué et on a été obligé de re céduler. Le lundi suivant notre livraison n'était pas en priorité et la livraison a eu lieu tout juste avant la fermeture de nos bureaux en fin de journée.

Easy ordering, helpful customer service, fast delivery and great service on delivery.

From purchase to installation, all services were excellent

Antonio, notre vendeur a été très courtois et très sympathique. Il est professionnel et à l’écoute.

Great communication & super good service! There was a misunderstanding when it came to the stacking kit but besides that, everything is perfect and was delivered in a timely and respectful manner!

Staff are friendly and competent, and prices are competitive

Livraison reportée après avoir attendu toute la journée. Livraison reportée de 4 jours et nous avons attendu encore toute la journée.
Une fois arrivé, il ne voulait pas la décharger, trop lourd.
C’est moi qui a du le faire avec eux autrement ils repartaient.
Ils ont appelés 3 jours plus tard en disant que l’on devait un autre deux cent dollar pour la livraison. Que nous avons refusé de payer.
Le vendeur devait chercher et commander la plaque de cuisson.
Il ne l’a pas fait .
Allez ailleurs magasiner.

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Mahsa is really an experience employee
Thak you
Mahsa

Fast and easy
Large in stock selection

What we liked: the salesperson who was very helpful and very patient.

What we did not like, the service after the purchase. We tried to get help for the stainless steel finish that was rough and not shiny