Canadian Protein Avaliações 1.701

I used to trust Canadian Protein, but after ordering their men's multivitamins three times, I got bags that looked and tasted completely different each time. When I flagged it, they insisted everything was fine and tested, but frankly, it’s a total mismatch. Quality control seems off, and I won’t be buying again unless they fix this.

Great product!

If a protein drink is your thing, you can't go wrong with Canadian Protein. I'm new to the scene and I've only tried the Vanilla and Chocolate Fudge and can't speak for the other flavours, but both are fantastic tasting and without the chalky after taste you may get with some other brands. I usually reach for one when I'm looking to lighten my eating (as a meal replacement) or to avoid skipping meals altogether during a busy day. Very satisfied with the product.

I always get my protein powers from Canadian Protein. No additives or gimmicks. I usually get the unflavoured whey isolate and casein.

Super quick and tasty good quality protein!

Good quality protein

Best protein on the market. Having a resealable bag vs a tub is a huge convenience factor. Will always recommend Canadian protein!

Canadian Protein is my goto. Phenomenal quality products at a better than competitive price. I just keep coming back for more.

Good company. Good quality at good price.I wish they can have more chocolate flavours and packed in jar rather than plastic bag. No complaints, I have been using it for last 6 months

Pretty good protein pretty good price

Great protein and super greens products

Great company, great product. I regularly order the Colostrum and it has been a game changer!

I've been buying the premium protein isolate from this company for a good number of years, and it had always been great. However, there have been two large price increases over the last year and a bit. I was able to stomach the first because I like the product and I'm happy to support a Canadian company. After the second large increase, and a noticeable drop in product quality I've stopped purchasing it.

An email went out stating that prices would need to increase again, but no actual percentage or pricing information is given. A few days later my order was set to renew I had checked the website and again it did not show what the new price would be. I woke up the morning of the order date, and saw the large increase in price. I attempted to cancel the order but their site conveniently kept glitching out. Based on the time that these orders get automatically processed, and due to time zone difference there's no opportunity to cancel the order how convenient...

The second and more serious problem would be the drop in quality. The last batch that we got my wife noticed that it wasn't mixing as well and had a very different appearance and texture. I figured maybe just some change in supplier and it's not anything to worry about, boy was I wrong... I started getting serious gastrointestinal issues and I've never had a problem with this product in the past it's always been very gentle on my stomach. I went over my full diet with my doctor and it was a no brainer that this stuff was causing the issue. I stopped ingesting it, and within a few days my stomach problems had stopped. I thought maybe I had just recieved a bad batch, but the product didn't show signs of spoilage.

I had recently tried ordering from them again to see if there had been any change with the product. I believe in giving people and companies a second chance, this was a mistake. Within two days of taking the isolate again I was right back to having stomach problems. I've since changed to another company and haven't had any issues.

I had a subscription with them, and I never actually received my last order. For a very long time, it was fine until I actually tried to reach out to their customer support multiple times. Each ticket that was opened was closed automatically, and they never actually addressed that their product was never delivered. By far the worst customer support, and they actually try to solve a support ticket that was a recurring $200. Basically lost $200.

An update on my end. They did reach out after seeing this review and they did address my issue. They issued a refund for the product that was not delivered.

Update: Since posting, Canadian Protein has attempted to have this review deleted—a move that is blatantly deceitful considering they publicly replied to it and confirmed my order details. They would clearly rather silence customers than address their logistics failures.
​To prove their "weather and carrier" excuses are just noise: I recently ordered from another Ontario-based company and received my package in 5 days. Canadian Protein took 11 days. It is clear they choose the cheapest, slowest fulfillment options while charging you premium prices. They have your money; they don’t care about your experience.

​Canadian Protein has lost its way. In the last 10 months, they’ve hit customers with two price increases, yet the service quality has plummeted.
​My orders are constantly stalled by UPS with "weather" excuses, yet I’ve received FedEx packages from the same area (Mississauga) a day early. It’s a pathetic excuse for poor logistics. To make matters worse, their support doesn't actually help—it feels like once they’ve processed your payment, they have zero interest in whether the product actually reaches you.
​I’m canceling my subscription immediately. You’re better off supporting local stores than paying premium prices for a company that fails this badly at basic fulfillment.

Terrible customer service, terrible response times, and hard to trust the quality of the product. I’ve given them many tries but they have proven they don’t care about the customer. At one point, they had sent me packaging that said sweetened with sucralose on an unflavoured protein. I raised this with them and how concerning that was (and probably some kind of health violation) and they brushed it off and did nothing for me. Another time, they shipped me the wrong product, and it took about a week after multiple emails for anyone to respond. Once they did, I got boilerplate and confusing emails from a staff member who said that my package they was in mid shipment could not be refunded, followed by different messages from another staff member. Not only that, they have since raised their prices to the point where even bulk protein is not well priced. They have lost a longstanding customer over their poor and embarrassing level of customer service. It’s clear that these guys only care about number of purchases but not ensuring the customers are well taken care of.