We were contacted for a pick up date for our donated vehicle very quickly. Tow truck driver was helpful with the limited paperwork involved. He was capable and efficient in loading our vehicle in spi... Ver mais
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They got in touch promptly, let me know the process, followed through as they had indicated in a timely manner and were nice to deal with.
As a disabled veteran, I was happy to donate my vehicle to DAV. The process was easy, the representative who scheduled my pickup was friendly, and the towing company was on time. Everything went smoot... Ver mais
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Exceptional Service! Everyone was personable and professional. Though it did take two trips to succeed, I really feel great about our experience overall. Turns out my hybrid vehicle was park... Ver mais
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Detalhes da empresa
Escrito pela empresa
Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington. On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left. We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!! We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller. Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!
Informações de contato
1905 brentwood rd ne , 20018, Washington, Estados Unidos
- (202)269-3361
- reid@capitalautoauction.com
- www.capitalautoauction.com
4,8
Excelente
734 avaliações
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Everyone who coordinated and scheduled…
Everyone who coordinated and scheduled the donation was organized and clear and began the whole process quickly. The only glitch was that the driver who picked up the car didn’t take the documents I had ready, per the phone calls. Thus I needed to send them the day after—though Capital Auto Auctions folks made that as easy as possible by emailing a FedEx label.
It was a fast and easy process—kudos!
1 de julho de 2026
Resposta da Capital Auto Auction
We are happy to hear that our coordination and scheduling process was clear and efficient for your donation. We appreciate you bringing the document discrepancy to our attention; we are reviewing our procedures to ensure all drivers are consistent with instructions. We are glad we could make the follow-up easy for you.
Kept us informed about pickup
Kept us informed about pickup, receipt, arrived on time, courteous and congenial.
8 de julho de 2026
Resposta da Capital Auto Auction
We're so glad to hear that you were kept informed throughout the process, and that our team was courteous and arrived on time. Thank you for your wonderful feedback!
I heard about Vehicles For Change on…
I heard about Vehicles For Change on WTOP and decided that was where I wanted to donate my 73 Corvette. It was easy to complete the donation and my old, but running vehicle was picked up today.
7 de julho de 2026
Resposta da Capital Auto Auction
We're so glad you heard about us on WTOP and chose to donate your Corvette! We truly appreciate your support and are happy the donation process was easy.
Mostly went Well.
I has some trouble navigating the donation website, so I wound up having to call, and that all went well. I got a call that afternoon, and pickup was scheduled for Monday. I got several more calls from the donation people, and it turned out their system did not know the pick up had been scheduled. Monday came and I got a call that the pickup would not be until Tuesday. Pickup early on Tuesday came and was fast and efficient!
30 de junho de 2026
Resposta da Capital Auto Auction
We appreciate your feedback and are glad the pickup was ultimately fast and efficient. We understand your frustration with the website navigation and the scheduling confusion caused by our system. We are actively working to improve our internal communication and online experience to prevent similar issues for future donors. Thank you for your patience and for choosing to donate.
Simple & Straightforward
Simple, easy way to donate a car. They took care of everything & were efficient about scheduling & pickup.
30 de junho de 2026
Resposta da Capital Auto Auction
We're so glad to hear that donating your car was a simple and easy experience. We appreciate you acknowledging our efficiency in scheduling and pickup.
Pickup times can vary
Easy phone contact and instructions, several delays in pickup times due to driver distance and traffic conditions. 3 hours late.
7 de julho de 2026
Resposta da Capital Auto Auction
We appreciate your feedback and apologize for the significant delay you experienced. We are actively reviewing our dispatch process to prevent such occurrences.
Here on time no problems driver was…
Here on time no problems driver was excellent
6 de julho de 2026
Resposta da Capital Auto Auction
We are so glad to hear everything went well with your delivery. It's wonderful to know our driver provided excellent service.
Resposta da Capital Auto Auction
We are so glad you had such a smooth and easy experience! Thank you for your wonderful feedback.
Driver was helpful filling out the…
Driver was helpful filling out the donation form and friendly in picking up the car for Purple Heart as scheduled Monday 7/6/2026
7 de julho de 2026
Resposta da Capital Auto Auction
We're so glad to hear that our driver was helpful and friendly during the car pickup. Thank you for sharing your positive experience!
This could not have been easier
This could not have been easier. After completing the online form I received a call within hours and 0630 the next business day the tow truck was at the house taking the car. The driver had called the night before to make sure 0630 was okay.
7 de julho de 2026
Resposta da Capital Auto Auction
We're so happy to hear that the process was easy and efficient for you. We appreciate you sharing your positive experience with our prompt service and thoughtful communication.
Done according to expectations
Everything was done according to the expectations conveyed by the website. The pickup was on time, professional, and the documents were correct. The basics were done right. That's all I want.
6 de julho de 2026
Resposta da Capital Auto Auction
We're so pleased to hear that our service met your expectations and that the pickup was on time and professional. It's great to know that the documents were correct and that we got the basics right for you.
Great communication
I had not transferred a vehicle before and they were helpful and communicative, reaching out to schedule and go through the process with me. On the day of the donation pickup, the driver called ahead and was helpful during the process. Thanks!
26 de junho de 2026
Resposta da Capital Auto Auction
We're so glad to hear that our team was helpful and communicative throughout the vehicle transfer process. We appreciate your kind words and your donation!
78 Cadillac Seville
Friendly customer service, fast response and pick up times. Happy the foundation could benefit from the donation.
30 de junho de 2026
Resposta da Capital Auto Auction
We're so glad to hear you had a positive experience with our customer service and that the pick-up times were fast. Thank you for your generous donation!
They are helping people< Who help with…Helping people
They are helping people< Who help with transportation to and from treatment.
30 de junho de 2026
Resposta da Capital Auto Auction
We're so glad to hear we are making a positive impact by assisting with transportation for treatment.
Resposta da Capital Auto Auction
We're so glad to hear that our efficiency, follow-up, and courteous service met your expectations. We truly appreciate your kind words!
Went smoothly
Went smoothly. Driver who picked up vehicle did well on a hot, muggy day.
29 de junho de 2026
Resposta da Capital Auto Auction
We're so pleased to hear that the pickup went smoothly and that our driver did a great job, especially on such a hot day. Thank you for your positive feedback!
Fast, smooth, and satisfying process Can't think of a better way to be of some use to the needy.
Smooth and quick process. Sent my request, got a quick call from towing people, and the next morning, handed the guy the title and he gave me a receipt, and I went back to bed.
23 de junho de 2026
Resposta da Capital Auto Auction
We're happy to hear that our process was smooth and quick for you! We appreciate you sharing your positive experience with us.
They can within time window and the…
They can within time window and the driver was very efficient and friendly with the receipt ready.
30 de junho de 2026
Resposta da Capital Auto Auction
We're so glad to hear that our driver was efficient and friendly, and that they arrived within the expected time frame!
Fast response and prompt pickup
29 de junho de 2026
Resposta da Capital Auto Auction
We're happy to hear that our response and pickup were prompt. We appreciate your positive feedback!
It was easy
It was easy. Since my wife died, hardly anything has been easy as I try to settle financial matters. So far the process with you has been hassle free. I truly appreciate that.
22 de junho de 2026
Resposta da Capital Auto Auction
We are truly sorry for your loss and deeply appreciate you sharing your experience. We are here to support you during this difficult time.
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