Cardyard Avaliações 

245
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I really wish I had checked the reviews before buying. I purchased 4 gift cards after being promised delivery within 5 minutes (or 1 hour max, 24 hours if something goes wrong). It’s all a big lie.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was initially hesitant due to some of the negative comments on here, but my transaction was flawless. Had a large gift card I wanted to sell and therefore had to go through ID verification.... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I purchased digital Amazon gift card vouchers from Cardyard totaling over £300. When attempting to redeem the claim codes on Amazon, every single code returned an immediate error stating: "Clai... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Cardyard are incredibly clear about their process and extremely efficient in their execution. They genuinely went above and beyond my expectations. I provided the wrong bank details by mistake... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Comércio online

Escrito pela empresa

If you have a gift card you don't want, we'll buy it off you for cash. If you shop at a national retailer, you can save money by purchasing a discounted gift card from Cardyard - it's like free money.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

245 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(245)

33 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I've been a customer for over a year…

I've been a customer for over a year and a half during which I've had a few small issues which you'd expect when dealing with any firm but I think what sets cardyard apart is the responsiveness and quick action. I've had email responses on weekends with the team working 24/7 to correct the smallest of niggling things.

I find the customer service is top notch and always fair even if it isn't their fault. Being an intermediary between buyers and sellers they aren't entirely at fault when cards don't work given not many companies have gift card 'checker' sites or portals where to verify cards but I have found them to go out of their way to help when an issue arises.

I used Zeek in the past who subsequently went out of business and they were nowhere near as efficient.

9 de janeiro de 2021
Avaliação não solicitada
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Resposta da Cardyard

Many thanks for your review Zee. I'm very pleased to hear our service has worked well for you, and thanks for being with us for over 18 months.
Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

Only sold one £50 voucher but it was a…

Only sold one £50 voucher but it was a faultless experience. Would definitely use them again If I ever have another un wanted gift card.

8 de dezembro de 2020
Avaliação não solicitada
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Resposta da Cardyard

Thanks for using our services Dominic, and for leaving a positive review. I look forward to seeing you back on Cardyard. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

Best website ever

Never ever had a bad experience with this company, really good always pay on time never have problems nice to have a good company for a change! :-)

23 de novembro de 2020
Avaliação não solicitada
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Resposta da Cardyard

Many thanks for your review Nathan, we really appreciate it.
Mike

Avaliado com 4 de um total de 5 estrelas

I have sold one card (Sainsbury’s) and…

I have sold one card (Sainsbury’s) and bought two (M&S, only took about 15 mins to receive the relevant e-gift cards) so far with Cardyard.
Overall, a very positive experience. Only reason I don’t give them 5 stars is it took a few weeks to get the cash for the card I sold, although their guaranteed sale did give security.

28 de outubro de 2020
Avaliação não solicitada
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Resposta da Cardyard

Hi Aran, thanks for leaving a review. We make it very clear on the website our payment terms and we have them in place so it gives buyers the time to use the cards and report any problems.

Avaliado com 4 de um total de 5 estrelas

Pretty reliable

Pretty reliable. Had occasional problem processing payment and limited supplies on cards I want

10 de outubro de 2020
Avaliação não solicitada
logotipo da Cardyard

Resposta da Cardyard

Thankyou very much for taking the time to leave this review :)
It is great to hear that you found us pretty reliable. We are working to improve the payment processing to have it back up to Cardyard standards
We hope to see you again and thank you for using Cardyard :)
Katie

Avaliado com 5 de um total de 5 estrelas

Very smooth process to sell

Just received cash payment into bank account for selling 5 iTunes gift cards; very smooth operation - kept updated with sale progress, good updates and contact from Cardyard - recommend

27 de setembro de 2020
Avaliação não solicitada
logotipo da Cardyard

Resposta da Cardyard

Thankyou for this lovely review Colin
It is awesome to hear that you find our operation very smooth and our customer support informative
Your reccomendation means a lot to the team
Thankyou for using Cardyard and we hope to see you back soon :)
Katie

Avaliado com 3 de um total de 5 estrelas

I successfully sold an amazon gift card…

I successfully sold an amazon gift card on june 2020 without issues. I am trying to sell a new gift card from august, but the service is suspended. To solve this issue, I changed the mobile number(I acivted a new one), as asked by the helpdesk. I am blocked until now.

UPDATE 22/09/2020: The account has been re-activated.

19 de setembro de 2020
Avaliação não solicitada
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Resposta da Cardyard

Hi there Nicola,
Could you please email us at e@cardyard.co.uk with the order number of the card you are having the issue with? We will be more than happy to help you with this issue
Kind regards
Katie

Avaliado com 5 de um total de 5 estrelas

No complaints, used it a few times.

I have used Cardyard a few times to buy some gift cards and have great experience without any problems. If you keep your eyes out and check often I am sure you will find a gift card you need and can save on, definitely worth looking.

17 de setembro de 2020
Avaliação não solicitada
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Resposta da Cardyard

Hi Denis, thanks for leaving a review. I'm pleased to hear you've had a great experience with Cardyard and have saved money on your purchases by using our cards.

Avaliado com 4 de um total de 5 estrelas

Cannot Fault the Service Received

Bought a card in April but did not use it until August. At which point the transaction could not be completed because the card was not valid. I contacted them and was in communication with Lea. She investigated with the Retailer and subsequently reissued me with a new card. I cannot really fault the service as they remedied the problem when it was presented to them. I have only marked down because if the inconvenience caused. Will definitely use again but will check the validity as soon as I receive it.

30 de agosto de 2020
Avaliação não solicitada
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Resposta da Cardyard

Hi Mary, thanks for leaving a review. Sometimes cards do have problems but I'm glad to hear Lea got the issue re-solved with giving you a new card.

Avaliado com 5 de um total de 5 estrelas

excellent company to deal with sold 2…

excellent company to deal with sold 2 argos vouchers and paid with no problem after 2 weeks will be using these guys again highly reccomend

17 de agosto de 2020
Avaliação não solicitada
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Resposta da Cardyard

Hi Frances, thank you for leaving a review. We look forward to working with you in the future.

Avaliado com 5 de um total de 5 estrelas

What a professional organization this…

What a professional organization this is. Diane went over and above in getting my birthday greeting out. First she helped me fill out the form, then she made it happen faster than I thought possible, after my giving her the wrong address! The birthday sign was the perfect gift to my grandson. I would do it all again in a flash.

2 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant site

Brilliant site, offer gift cards are amazing, good trick to save extra money by buying gift cards from cardyards

2 de agosto de 2020
Avaliação não solicitada
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Resposta da Cardyard

Hi Muhammad, thank you for taking the time to leave a review. We look forward to speaking with you soon.

Avaliado com 1 de um total de 5 estrelas

Joke Website

Joke Website

After completing my 1st purchase 10 minutes later received this email as follows

Thank you for purchasing e-codes from Cardyard. In order to process your purchase we just need a bit more information. Could you please send a photo of your drivers licence or a photo of your passport and utility bill (not needed if driving licence is sent). Please send to email address support@

No thank you so cancelled the order myself now been told have to wait 2 weeks for funds to be returned absolute joke . Don’t recommend UNLESS you’re happy to share what they are asking wonder why harvesting people driving licences / Passport pictures / utility bills this is main cause of IDENTITY THEFT .

30 de julho de 2020
Avaliação não solicitada
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Resposta da Cardyard

10 Mar 21
We've now received proof this review was not left by poor Robert Parkinson, but by a persistent fraudster who had stolen Robert's identity and credit cards. The fraudster was motivated to leave this fake review by resentment having been thwarted in his attempt to make a purchase on our website. Fraudsters use Trustpilot to try and create doubt and influence people that run ecommerce website, as a platform for bragging to each other, and to satisfy their desire to spread misery. You can see coercive behaviour; blaming us for exactly what he has done: identity theft. Claiming its main cause is ecommerce websites asking for ID, when he knows quite well the biggest cause is data breaches by easily guessable passwords and corrupt data centre employees taking bungs. Here at Cardyard, we store no sensitive data online.
For more comprehensive reviews of our service we recommend reviews.co.uk
30 July 20
Hi Robert - we don't take funds until the cards have been dispatched, so we didn't take payment from you. The delay in receiving a refund is purely down to your bank. We sell money online, and anti-fraud is our number 1 priority. This means we occasionally need proof that a buyer is the verified holder of the credit card used to make the purchase. You chose not to provide this proof so you are free to cancel your order and walk away, which is exactly what you did. You are wrong to assume we are harvesting identify for nefarious purposes and we are registered and are fully compliant with the Information Commissioners Office and GDPR.

Avaliado com 5 de um total de 5 estrelas

Excellent!!!

Excellent!!!
Selling since 1 month and had all my payments through PayPal wihtout any fees to pay from PayPal.

I sold already 12 egift cards from different providers and they all paid them within 2 weeks!

They have soooo many different providers for me to sell gift cards!!

Also, the chat is perfect and they reply ASAP.

Thanks a lot CARDYARD! NUMBER 1!

9 de julho de 2020
Avaliação não solicitada
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Resposta da Cardyard

Hi Laurent, thanks for taking the time to leave a fantastic review. We look forward to working with you more.

Avaliado com 5 de um total de 5 estrelas

I’m so pleased I found CardYard

I’m so pleased I found CardYard. I had made the mistake of buying App Store / ITunes gift cards instead of Apple gift cards and could not get a refund. Selling my cards on CardYard was so easy! I was dubious at first so did each card individually over a few weeks but it all went very smoothly and I had no reason to worry in the end. I’m so relieved I was able to recoup some of my money by selling them on their website. Will definitely use again if ever needed and happy to recommend them to others.

20 de junho de 2020
Avaliação não solicitada
logotipo da Cardyard

Resposta da Cardyard

Thank you very much for your review Aimee. How Apple can come up with two independent payment products and call them App Store and Apple Store is beyond me. I'm very pleased you were able to free up cash from one Apple product and use it the way you want. As we say, take back control! Best wishes. Mike

Avaliado com 5 de um total de 5 estrelas

Perfect from start to finish

Perfect from start to finish, couldn't recommend more. Great service from Mike in particular.

Will definitely use again.

26 de maio de 2020
Avaliação não solicitada
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Resposta da Cardyard

Thanks for selling your card to us and I'm very pleased you were satisfied with our service. Also, thank you for leaving a review and your kind words, I really appreciate it. I hope to see you back on Cardyard soon.
Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

“FANTASTIC SERVICE,GREAT WAY OF SELLING GIFT VOUCHERS

“Hi, firstly before I start and for purposes related to my review, I want to say neither I or any of my family or friends are affiliated or related to anyone connected with Cardyard.

I was lucky enough to win £5000 worth of John Lewis vouchers, now much as I like John Lewis I wanted to sell them as I needed to get some cash.

I was very dubious about selling the vouchers as the value was so high but after speaking to the wonderfully friendly Lea who talked me through the selling process I decided to go ahead and sell my vouchers to Cardyard,

I was offered a very reasonable rate for my vouchers but was still a little worried that I had to send my e-vouchers to them with all the codes, but was assured by Lea that they needed them to verify them, so they could put them onsale.

I did have to send over a copy of my photo I.D and billing address for security purposes which was not a problem.

Lea explained that as soon as the vouchers were sold it would take 14 days before I was paid as they had to go into a quarantine period so the buyers could check that the vouchers were ok.

My vouchers sold on the same day that they were put on sale and Lea sent me an email to say so and also to give me a date the money would be paid into my account.

They even sent me an email 3 days before my due pay date to say what time the money would be paid into my account.

I received my money on the stated date.

I can not express how easy this whole process was and how friendly Lea was and as you can see I was delighted with the service.

I can not recommend this company highly enough they were just fabulous and I would definitely use them again to sell any other vouchers I have without any worries,

So well done to you all for a great service and to anyone who may be worried about selling their vouchers if the experience you receive is as good as I got you should have a hassel free time..

ps, sorry for waffling on but I needed to say all that as the value of my gift cards was so high !

Thank you

Lee x”

13 de maio de 2020
Avaliação não solicitada
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Resposta da Cardyard

Hi Lee, thank you for taking the time to leave such a fantastic review. I'm pleased hear that you got cash for your unwanted vouchers with Cardyard. I will be sure to pass on your kind words to Lea, I know she will enjoy reading them. I can understand why you would feel dubious especially for such a high amount of money but I'm happy that Lea was able to help you feel re-assured to use our service. We hope you use Cardyard again in the future. Thanks - Demi.

Avaliado com 5 de um total de 5 estrelas

Zero Regrets - Great Service!

I had read mixed reviews on Cardyard, and put my gift card up for sale with caution, hoping that nothing went wrong!! I am happy to say everything went smoothly!

I was selling a £50 Asos evoucher, and was quoted £40.50. I waited two weeks, and as promised by Cardyard, I have received the full amount on the exact day stated.

I am very happy with the service and amount received for my card. I will definitely be using the services again in the future! Very happy customer!

11 de maio de 2020
Avaliação não solicitada
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Resposta da Cardyard

Hi Anna, thanks for leaving a review. I'm pleased to hear you found your journey smooth and that you got cash for your unwanted ASOS voucher. We look forward to you using Cardyard again in the future. Thanks - Demi.

Avaliado com 5 de um total de 5 estrelas

Can't fault the service

Can't fault the service. Got 80% of the value of my card, which I can't complain about. It does take a few weeks from sending the card to receiving the money, so just be patient.

6 de maio de 2020
Avaliação não solicitada
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Resposta da Cardyard

Hi Peter, thank you for taking the time to leave a review. We hope you use Cardyard again in the future.

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